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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 221 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop, particularly its exceptional screen quality and impressive performance. The long battery life and fast processor speed are also significant advantages. Furthermore, customers appreciate the sleek design and lightweight portability of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 221 reviews
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great computer! Long lasting battery. If you are looking for a computer that is nice looking, great display, loud speakers, great camera and somewhat really good speed this is it! I use it only for work and it is capable of running different task at the same time, but I guess I was expecting a little bit more speed for processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that’s easy to use. Co pilot is really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new baby!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have really loved this laptop! I use it for online college classes and personal spreadsheets etc. The picture is fantastic, sound is good for a laptop, and boots up super fast. The CoPilot has become my new best friend with all of the help it provides! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time mac user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I added this to my computer collection. Works well and very sharp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this Copilot-powered Surface laptop. It's much faster than the Microsoft laptop I bought three and a half years ago. While I haven't used the AI features of Copilot extensively, I appreciate the speed, battery life, and overall superior performance of this laptop. In my opinion, it was a very good purchase for my current needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop 15 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, robust and fast for office and academic school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my younger sister. She is an incoming freshman, and this laptop was exactly what she needed. The processor is fast, and the computer is nice and slick looking. Definitely recommend! And the staff was so helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced, I feel I was just shown this one, over and over. Cancelled it once and then bought it one week later. Was not asked about my rewards to use as well, just over rated! much smaller than I'm used to. I feel that I overpaid and I could of gotten something cheaper is I was shown another product equivalent to the one I bought. 2 different sales reps ( which were very nice) but both pointe me to this lap top

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Laptop. I started with Surface Pro, moved up to a Surface Book and now the Surface Laptop. Best yet. Never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system great price gret capabilities. Very glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast amd furious

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and had way longer battery life. I would recommend this for remote work versus the other brands.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be more enthusiastic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All staff we came in contact with were superb except for the employee who "delivered" and explained the new unit. He was not wearing a geek shirt. He was light on explaining the features. Both my wife and were disappointed. It felt like were "pulling" info, not receiving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing personal laptop. processing speeds are very fast and touch screen is accurate. AI assistant also comes in with a lot of features, makes school work a breeze. highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop! Handles casual browsing and usage very well. Great for those who want an aesthetic device that operates like a fast powerhouse. Isn’t graphically capable though and limited application capabilities with the ARM chip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slim works well the screen is very clear and bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I prefer buying from best buy cause they have the dear prices compared to any one in market. This is extremely good one with all latest key features available for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES YES YES

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I’ve ever owned! I’ve had multiple other name brand laptops that would crash after a few months’ use. I use this one for school, movies , games, etc.. and still no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, fast, crisp and wonderful computer! Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough, Lacks performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for everyday things like Microsoft Office suite, Browsing, email, etc, however, it does not compare to my Macbook Pro when editing photos or video. I only switched over because I absolutely detest the MacOS. However, i quickly learned that this laptop is just not built for that. Perhaps an unfair assessment, but i found out the hard way.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi William, thank you for your feedback. We appreciate you taking the time to share your thoughts with us. Your feedback is important to us. We'll make sure your comments reach our team. snapdragon

  • Rated 5 out of 5 stars

    Worth the investment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, easy to import my files. The only problem is finding a scanner for it.

    I would recommend this to a friend