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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 558 reviews
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it. works really well and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice slim laptop. It’s fast and sleek. Works well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy you are enjoying the speed and sleek design of the Surface Laptop Go and that it is working well for you. Thank you for sharing your thoughts with us.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to set up and use. Great size and color.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for sharing your experience with your new Surface Laptop Go! Best, Erica Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main computer is a Mac desktop . I wanted something small to carry with a different operating system . So far this has been a great tool for grad school when I cannot be at with my desktop !

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Upgrade to the higher storage model

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just for simple tasks like browsing and checking email. Battery life isn't great and I wish I would of upgraded to the higher model to get more storage and the fingerprint scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Not a Mac but.....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working good for the wife, as this is what she wanted. She like the option of either using the screen or the keyboard. Responsive and fast for the price. Overall good laptop for the everyday person.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Solid for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special in terms of the specs, but it is compact and does the job for when I need to chart on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Ram, Storage

    Rated 3 out of 5 stars

    Light and compact

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice compact laptop for beginners. If you need a laptop for more in depth work go with more ram and storage. I also wish it came in a larger screen size.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed it for excel, word and email and it’s very fast with those apps. It’s light and battery has good long life. When I’m at home it runs seamlessly with dock (sold separately) and dual standalone monitors

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to jse. Main thing i do not like is no removable keypad to use as a tablet. Not enough storage so biw beedd a pirt storage. ..found xheaoer at office supply today and its roo late ri retuenn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a low price. I have always like Microsoft computers. They are easy to use and provide the base software and hardware you need as a student and for simple internet browsing. The screen resolution is very clear and the keyboard is the perfect size for typing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with us. We are so happy that you are enjoying the Surface Laptop Go and that it has been helpful with school work.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good for kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this for my daughter but we returned it for her to get an iPad mini which better suited her needs. She's 6 so she doesn't really care too much for the keyboard and since it doesn't switch to a tablet mode with the keyboard out the way, she wasn't too happy with it in the long run. otherwise the system worked well. Everything looked beautiful from the keyboard to the display to the set up of Windows. The only reason I wouldn't end up getting this for myself is because the keyboard is super cramped and a noticeable difference from my HP work laptop. I would recommend this for younger children/pre teens because of the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Go FTW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Go is a great value laptop, basic work functions are handled with ease, the standard Surface model is available also but the Go version is a better value depending on the intensity of the work/demands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fairly easy to use. However it has been so long since I had a computer I am slow in starting to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always having issues of some kind. not dependable. screen often went black with no fix available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he loves it . I actually really like it . I have a MacBook and I think his is cuter and a fun little laptop ! It’s a plus that it’s tough screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to use for job working from home. I like how portable and light to carry this laptop is. This makes it easier for me to travel with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the portable, and lightweight design of your new Surface Laptop Go. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Ram, Storage

    Rated 2 out of 5 stars

    A temporary purchase while my more-robust system w

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This base Surface Laptop is convenient for individuals who need to perform web searches or respond to emails. But for me, the screen is too small to have multiple documents showing simultaneously. And the small amount of RAM and drive space did not fit my needs. But for others, I am sure this system will be just fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great for College Students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for one of my students who is going to college and it has a variety of functions and fast processing speed. I recommend this for a college student who needs to run programs, right essays, and work on any projects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Needed something for my daughter to go to college with she get off assignments done it works very good. Also I use it sometime to use it for our business.

    I would recommend this to a friend