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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 638 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop Go 3 highly for its portability, overall performance, and compact size. Many appreciate its battery life, design, processor speed, and lightweight build. However, some customers have expressed concerns about the lack of keyboard illumination, heat dissipation, limited port selection, connectivity, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 638 reviews
  • Rated 5 out of 5 stars

    Great for college and you can buy a case cover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college. Small and you’re able to buy a case for it. I always hated not being able to buy a case cover for my other laptop because it can get scratched up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for Students!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everyday Laptop. Very simple to use and reliable. We use this every day for school and searching the web. We have had no issues with it at all. Great laptop for students. Very light and perfect size for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, this is my first laptop, Feel great about this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer. Simple to use, but offers a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop until now it works good at present……….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Laptop Makes My Day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop! So much faster than my old. I appreciated the loiwered price as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the abilities of the surface laptop go in its small size. Makes it easy to carry with me anywhere I go and is easy to navigate. The only thing I’m worried about is it gets hot really easily and the internal fans start working hard even with just a few tabs open. It makes me worried about its longevity, but that’s merely a guess, so I’m happy with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft purchase online

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a laptop from Best Buy’s website, and the experience was seamless. The site was easy to navigate, and I quickly found the specs I needed. My laptop arrived on time, well-packaged, and in perfect condition. Overall, a great online shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little laptop. Does everything I need it to and more. Couldn’t be more satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop, if you don't need backlit keyboard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop, the only complaint we have is the lack of backlit keyboard. The screen image quality is FANTASTIC.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy access and not hard to maneuver. It’s also great for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for an old lady!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I like the size and it is so clear. Light weight is very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, fast and connects to internet quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight, superfast at start up. Wish it was capable of going to tablet mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I use it everyday for school and it’s perfect and never given my any troubles after a year of using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and setup. Battery life is great. Works perfect for what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in its category

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, especially for school. Great starter laptop for teenagers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color sage and fast in speed and small easy to use for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - This is my second Surface. First one lasted a few years but ended with an issue with the power port. I use this as a secondary laptop for on-the-go. It fits nicely in my oversized purse, I take it nearly everywhere I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded this for my Chromebook best decision I ever made mainly used for school for coding and it works great

    I would recommend this to a friend