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Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model) - Silver-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 550 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 550 Reviews
  • Rating: 5 out of 5 stars

    Best Tablet Money can buy!

    Posted
    Gqsmooth1981

    I'm an Apple fanboy and still am however, I changed jobs and now I'm a Mortgage Loan Officer with a small broker and they use a processing system called LQB and it's a cloud based app. Unfortunately it doesn't work with MacOS or else you wouldn't find me here. I absolutely love my Late 2012 MacBook Pro 13" Retina display. For a while, I was thinking about switching to the new MacBook Pro's but I didn't want to go with the "none touchbar" model. The model I wanted would cost me over $2k and I wasn't ready for that. That being said, I decided to buy a Surface Pro bc I needed something that's portable and uses IE11 bc that's the program we need to use to operate our processing program called LQB. My boss lets me work from home sometimes and I couldn't do much but answer emails bc I didn't have a Windows computer. When I was searching for a Laptop, I didn't like what was out there so I decided to give the Surface Pro a try bc I love the fact that it is a tablet and with the keyboard, turns into a laptop. I've only had the SP4 for a few days and I have no complaints about the computer, or do you call it a laptop. or do you call it a tablet? Well, whatever you call it, it is the perfect solution for me. It's big enough to do the job I want it to do and it's compact enough for me to bring to work everyday. I love the keyboard, but I don't like the fact you have to buy it separately. I think it should be included when you buy the tablet bc it's relatively useless without the keyboard bc using the onscreen keyboard is just plan stupid unless you are just drawing on it all the time and all the notes that you take are handwritten notes. If that's the case, I would suggest that you go with an Apple iPad Pro 12.9". It's bigger and better than the SP4 if you're just going to do drawing or taking notes and don't need the MS Office applications. Overall, I would take the SP4 over the iPad Pro bc of my needs. I also like the keyboard better than the keyboard they offer you with Apple's iPad Pro 12.9". I know bc I have one of those too. Before this laptop, I was only an Apple user and it's served me well over the years until now. My job forced me to upgrade to an Windows laptop which is fine. I love it and I can't ask for a better device. If you're on the fence, buy it and try it out. You'll love the keyboard and everything else about the laptop. Esp since it's so compact and easy to carry around with you. I'm not so sure I like the battery on this laptop but it's probably bc the keyboard is connected to the tablet and it uses lights which in turn uses up battery. THat's where it separate it from a laptop but the battery is still not that bad. If I use it solely as a tablet it is about the same as the iPad Pro but if you use it with the keyboard, then I would say it's about a 75% difference which isn't bad. Just get the darn thing!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      WOW! We had a great time reading your review, and are really happy to hear that you've been able to have the full experience, functionality, and reliability with your Surface Pro. Call it whatever you like, we're just excited you've been enjoying it!

      We will be sure to share your review with our team for a read, and hope you continue to be pleasantly surprised by your new device. Welcome to the Surface family!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    overall a fun and user friendly tablet

    Posted
    jules
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I think you can over-research a product, but eventually you need to narrow down the true purpose of a product like a tablet. Originally, I wanted an ipad to use for internet browsing and playing stupid poker games. Then I saw this could be a secondary computer/laptop offering dual functions. The reviews for the PC computing part of the surface and the gaming features are pretty critical, not to mention that relying upon a small screen to do many excel or word documents is not ideal. If you're looking for a solid laptop or gaming machine, your really need to buy for those purposes. For my purpose, really it was either this or an ipad. And since this does have pc capabilities in a pinch, I choose this one because of the dual functions and better value. I saw complaints about the screen occasionally blacking out, and experienced this, but it was a brief moment that was not a big deal. The picture is great, the internet speed is terrific, and I now have a really handy tablet that I can use while sitting on the couch (table style, in my lap), or on my kitchen counter and prop up with it's stand and keyboard and easily answer emails without punching little buttons on my iphone. It's a great little product as long as you are honest with your needs. While there are so many products out there that do multiple tasks, the reality is that unless you lower your expectations, you really should buy products that meet your specific needs-which means buying separate components. In the end, that's the right answer and probably less costly in the long run than replacing the same component over and over.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Jules,

      Thank you so much for taking the time out of your day to leave a detailed review on your experiences with your Surface Pro! We're glad to hear that you have been enjoying your device, and really appreciate all of the input and feedback you've given us here; so much so that we've forwarded your feedback along to our team for future consideration.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great Device; Worth the Wait!

    Posted
    JPRM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall, this device performs exactly how I'd like it. It isn't a desktop but it is definitely powerful enough and has a great battery which is all I could hope for for a tablet. This is by far the best tablet I have ever had. Apart from the inability to upgrade and a couple things with the touch screen, this device is flawless. Make sure to go through the device and get rid of any unnecessary software and turn off start-up programs that you do not need. This device couples very well with the Microsoft keyboards. I wish the keyboard itself could have deeper clicks on the keyboard but I've been spoiled by gaming keyboards. Otherwise, the screen is very bright and many documents and PDFs work perfectly. I would highly suggest to purchase the surface pen or whichever device you'd like to use because this tablet was BUILT to be used in that way. Microsoft OneNote and Excel are great to work on with this device. I should note that I waited until a couple generations passed until I decided to purchase this device; there are far too many bugs and problems with the initial versions that I believe needed to be ironed out before making the decision. I believe that time is now with this generation. I highly suggest also to get more than the 4GB of RAM and programs are becoming more and more intensive as time goes by. This device is made to get work done and I have had no problems since purchasing (1 month). I anticipate problems to occur but for the time being I am giving this device a 5/5 rating. Will update accordingly as time goes by.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      First off, wow! Thank you for your in-depth overview of your Surface Pro! It's great to see all of the ways that you've been utilizing your device, and it's reviews like these that give us great insight into what our customers are loving about their Surface devices!

      We've passed your review along to our team, and appreciate you taking the time!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Stocks, charts and forums

    Posted
    Redskys
    • My Best Buy® Elite MemberElite Member

    I have my surface hooked up to the Microsoft dock (latest Gen) along with 2 samsung monitors via HDMI cables, keyboard, mouse and an iphone cable to charge my phone when im at my desk. Primary use is stock trading, multiple charts at once, youtube in the background, forums posting/streaming and netflix every other night. I had this through my last years of school in my backpack with the type cover. When my friends had their laptops out on the desk with no room for a book I was able to fit my book with this on my desk. Very user friendly, light on weight and small on size but packs alot of power. Performance is what you would expect from SSD drives and an i5 CPU, instant on and ready to roll, multitasking is nice with no lag in speed or performance you will only be limited to the battery if your not near a wall outlet. I have not had a problem with this computer coming from a macbook pro I knew what i wanted in terms of performance and quality, with the surface I get everything I need and more

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thank you for leaving a review on your Surface Pro! We're so happy to hear that you have the ultimate setup going, and that your Dock and Pro have been keeping up with all of your tabs, programs, and entertainment. We'll be passing your review along to our team and appreciate the feedback.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 1 out of 5 stars

    So so bad

    Posted
    Raraic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am shocked how terrible this tablet is. I was prepared for glitches. There always are. But the number of bugs I have to fix and research online is truly incredible. I use MS on a day to day basis in work and on my laptop. I also use an iPad and MacBook I am more efficient on MS though. That said, I will never buy another MS product for home use based on the frustration and waste of time I've had dealing with this product. Some of the glitches I've researched have been discussed in forums in 2015. So some of the solutions do not apply or function in updated models. But the same issues persist. The keyboard frequently freezes or will appear blank or just not at all. Multiple restarts correct it. Website pull down menus will not pull down on certain sites. Unresponsiveness is commonplace. The list of daily irritations are too numerous to list. This was supposed to be a replacement device for some old dinosaurs. But I still reach for a 10 year old T-Rex before this device. I've learnt my pricey lesson.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thank you for leaving your honest feedback. We are sorry that your experience has not been what we expect to deliver to our customers. We would like to provide you with some specialized assistance to try to resolve some of the unusual issues you are experiencing. Please contact our support team here: aka.ms/SurfaceCare-us, and refer to your unique Case ID: 1806261810050.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    So much potential

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am a longtime Apple user who decided to purchase a windows pc for the first time in a decade as I needed it for compatibility issues for work related programs. Let me start by saying to product itself quality wise was excellent. Slick and stylish, beautiful display, and surprisingly great features. The issue I ran into was that every time I used excel it seemed to have operational issues. Seemed to me that a Microsoft product should work well with Microsoft software. In my experience it was not the case and proved to be detrimental to my experience. I spent a lot of time researching which pc I planned on buying, so I was completely disheartened when finally it crashed to the point a complete reset was required. Let me reiterate, I was using excel to make a spreadsheet. I returned it and purschased a MacBook Air with a slower processor and have not had one issue. Keep in mind I am now using a Mac to use a Microsoft program and it works better. In my personal opinion and experience, spend the extra money and buy a Mac.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey Mike,

      We regret to hear that you have been having these experiences with your Surface Laptop; we expect much more out of our devices and know you do, too. The performance issues you ran into with Office are not what we know of our products. It sounds like you've already returned the device, but for anyone else experiencing issues like this, please use the Surface Diagnostic ToolKit to ensure the device is set up correctly here:
      https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.

      We appreciate you taking the time to post this review.

      All the best,

      Amanda
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Perfect for mobile office needs

    Posted
    Ferg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought the Surface Pro for a new job I was starting that I heard would require a lot of travel or running around the building. The portability is fantastic for what I do, the surface pen is great for note taking (took a little getting used to but now I love it), and the keyboard I was worried would be flimsy and useless but is actually fantastic. I will say the Surface mouse is a waste for me. I bought it thinking it would be very useful but I just prefer the touch pad of the keyboard cover. Overall fantastic tablet that I am really enjoying. Screen is beautiful, face detection for unlocking can be iffy at times but I feel that's more my fault for not being prepared for the camera to start looking. Speakers were surprisingly loud, I was not expecting that. I'm not audiophile by any means but if I wanted to play videos or music it could put out more sound then you'd expect.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Ferg,

      Thanks for reviewing The Surface Pro. We're ecstatic you found the perfect fit! We love hearing success stories from people like you who utilize the full mobility that the Surface was intended for!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Overall great...but...

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had the Surface Pro 2 months and loved most of its features and its functionality. I had the usual issues with the Surface not recognize the keyboard when reconnecting it, but that was expected. However, a couple of weeks ago it wouldn't recognize the typecover or the separate keyboard/mouse. I tried everything and then ended up doing a reset. The reset reconnected the peripherals but there were no internet programs, could not get into settings, couldn't set up printers, etc. My IT people looked at it and did another reset and the same issue was there. I made an appoiintment with the Microsoft store and they ended up having to do a complete wipe/clean and restore. The good part of this was that they were very friendly and initially told me the repair would take two days (not terrible) but then called me a few hours later that my Surface was ready to pick up. We'll see if the problem happens again.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Matt,

      We're glad that overall you've been enjoying your Surface Pro! We completely understand the frustration you've had with your device. We've escalated this with our team, and would appreciate you keeping us updated at SurfaceCustomerCare@microsoft.com if you need any additional support.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great device, great value, I'm impressed!

    Posted
    Jay05
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great product that performs better than 3rd party products which feature more impressive specs. I'm not sure how this was engineered, but Microsoft did a great job. The device has not crashed once and has been very stable. More importantly, it ships with Windows "Pro" which includes the Microsoft features that allow you to encrypt your hard drive and run virtual machines. These features would typically cost (at least) $99 when upgrading from Windows 'Home' -- I definitely recommend purchasing his product. Do not be discouraged that the pen and keyboard are separate. A lot of reviews promote competing products for including these extra tools, but often fail to mention the difference in build quality. This is a terrific product and I am impressed. Even the "Windows 10" experience feels more complete -- which makes sense, since the software and hardware are engineered by the same company.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Jay,

      Thanks for leaving this review! We're glad to hear that you are enjoying your device! We love to hear this, and will be sure to share your input with our team.

      Thanks,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 1 out of 5 stars

    Too Expensive / Not Repairable

    Posted
    DouginMD
    • My Best Buy® Elite Plus MemberElite Plus Member

    Own / Owned over 20 Surface Pro 3 models (i5 / 8 GB / 256 GB SSD). Many have failed batteries (Microsoft pledged $200 cost for battery swap). Now charging $450 to swap with another Surface Pro 3 with 60 days warranty and many of those units have battery issues also so what do you gain? Battery issues started with the failed August 2016 / November 2016 firmware updates that you cannot refuse to install via Windows Updates (Win 10 Pro). Microsoft has been ignoring hundreds of upset customers on the MS Surface forums relating to the Surface Pro 3 firmware / battery issue. We have been replacing ALL failing Surface Pro 3 with Lenovo Yoga 14 (20FY) 2 in 1 also available at Best Buy. The Yoga 14 is a better unit than the Surface Book / Tablet for the price and you can upgrade the SSD with any 2.5" SATA3 SSD of your choice. Will NEVER consider Microsoft again as a tablet / laptop vendor for our company.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Awful Quality for a $1000+ device

    Posted
    Sam96

    Okay, the first few weeks after I bought it went fine. After that, computer became glitchy and slow. Finally, after 3 weeks of careful use, it crashed - so I was unable to boot it back again. Turned out, that SSD has died shortly after MS Windows April 2018 update was released. I've exchanged this computer for another one, and got a refurbished PC. This PC was even worse quality-wise than my original computer. It was full of scratches, and had a screen bleed. After a month of use, its network card fried -- so I couldn't use neither WiFi nor Bluetooth. That was it. I was done. As soon as I save enough money, I'm gonna transition to Mac after using PCs for over 10 years. Thanks Microsoft!

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Sam,

      We regret to hear that your Surface experience has not been at the level of quality we expect to deliver to our customers. We're sorry this has been you're experience. We hope we can make this right with you by providing you with some specialized care from our support team. We have made them aware of your situation, and created a reference number that is specific to your case. If you would like to reach out, we would be glad to assist you. Please refer to your reference code, 1808139420081 and file a ticket here: aka.ms/SurfaceCare-us.

      We hope to hear from you soon!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great Tablet

    Posted
    BigAL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    wanted to replace my iPad pro with a tablet that had the full desktop experience, the Surface impressed big time. being reacquainted with windows has been awesome. if you have been stuck in the apple world, don't be afraid and go for it. it runs iTunes perfectly, so you wont have to worry about not accessing you purchased content. I would recommend getting the 8gb 256ssd one. the 4gb would of been fine but the 8gb went on sale with 200 off. I first went straight to an MacBook "not so" Pro, the OS was boring, and I was surprised at the lack of games and software in the app store. the Microsoft windows store far surpassed it and it was important to me because my SP is primarily for music, media games consumption. this Tablet is proof that there is life outside the apple world.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello Al,

      Wow! First off, thank you for taking the time out of your day to leave such a detailed review on your Surface Pro experience. It's fantastic to hear that you have been incredibly impressed so far, and that you've been pleasantly surprised time and time again!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great Tablet

    Posted
    Redman618
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First let me start off by saying I am deeply involved in the Apple ecosystem! From iPhone, iwatch and all there Accesories! I bought an iPad Pro 12.9 and found it very restricting with what I was trying to accomplish, and don’t forget the lack of a kickstand this surfac has! The sales rep convinced me to give this surface Pro a shot, and boy am I convinced. The fact that IT IS a full fledged windows OS, no limits on what apps are approved and can run! I just go straight to the actual website! Screen seems slightly more responsive to touches. It’s a little bit of a learning curve but after about a cweek I feel comfortable enough to write this review with its glowing praises! One glaring drawback is the lack of native windows apps!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thank you for taking the time out of your day to review your Surface Pro! We're happy to hear that you made the switch, and have been enjoying the kickstand and power behind what you can do with the Surface Pro. Thanks for giving us some feedback; we hope you continue to enjoy your new device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Wow

    Posted
    DanSumGuy

    I keep trying to find a reason to resent spending this much on this but find nothing to regret. Seldom regret buying upper end as it fades fades but going cheap annoys me forever with tools. This is no exception. . I intended to get an OK Windows device that was good enough and dual boot it with Chromium. Turns out this rivals a Chromebook speed wise and may be able to become a dedicated Microsofter again. I only need Windows compatibility, perhaps once a month. So am a fan of Chrome speed most of the time. I also have not loaded the Surface Pro with much. Nor have I decrapified either. Still blazing fast! Bottom line; Well worth it. Never regret a good tool. Regret a cheap one forever. Well, for it's forever.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Dan,

      Wow right back to you! Thanks for taking the time out of your day to leave such a detailed review of your Surface Pro experience. We're glad to have you as part of the Surface family, and hope you continue to enjoy your new device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Owning a Surface is a must

    Posted
    HeiHaChiXi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bottom Line: Buy something in the surface family you will not regret, you get what you pay for and if you think you are spending a little extra treat yourself because you will not regret. I just want to say how absolutely thrilled I am to own a product in the surface family. I have only heard good things from friends, family and professional relations. I bought a surface pro tablet model a few weeks ago and I fell in love but I didn't completely splurge I was still a skeptic when buying the lesser model but had 0 issue with it. I just wanted more so I bought the book model which has 8 GB of ram vice the 4 GB of ram. I wasn't too sure on if I wanted a full laptop with keyboard and what not but I am sold again.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      We're glad to have you as part of the Surface family! It's great to hear that you've been loving your device, and we really appreciate you taking the time to give some feedback on the Surface Pro and your experience with it so far!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    3+yrs usage, it's the best computer i've owned

    Posted
    Francis

    I use this mainly as note taking tablet, and it runs windows 10, so it's a full computer. Touchscreen writes really nice with the stylus pen. Basically seamless access and compatibility using programs like word,excel, etc. I have all notes to all my classes over the last 3yrs accessible on tap. it's all on cloud so never worry about losing your files. Just get a microsoft office subscription or some schools give you for free. Just make sure you get a good protector case and Geeksquad protection, it will be worth it they are really good. This one is a great daily computer. By far the best computer in my opinion.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Francis,

      Thanks for leaving the community some great feedback, as well as helpful advice. The Surface Pro is perfect for students! With its paperless design keeping your organized is easier than ever. We're so glad to hear you're taking advantage of cloud storage for ease of access. We hope you continue to love discovering all there is about the Surface Pro!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 1 out of 5 stars

    Screen Went Bad After A Day-And-A-Half

    Posted
    JWSamuel
    • My Best Buy® MemberMember

    I bought the Surface Pro because I wanted something small and light to take with me to meetings and when I was on the road. I also wanted something that ran Windows 10 instead of a iOS or Android. The Surface Pro looked perfect so I bought it and the keyboard cover. Everything worked fine for a day-and-a-half, then the screen started flickering and a horizontal line appeared halfway down the screen. Below that line were dozens of other lines and mirror images of other parts of the screen. For the price, I expected something that would last more than a day-and-a-half. Total junk. DO NOT BUY.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We regret you had this experience with your Surface. We expect just as much as you do out of our products. We encourage you to return the item to Best Buy so they can assist you in obtaining a replacement.

      If you run into any issues, all new Surface Pro's come with a one-year limited hardware warranty. Under this coverage, you'll get one year of warranty for hardware defects and malfunctions.To check the warranty status of your Surface device: Sign in to Device services (https://support.microsoft.com/en-us/devices) where you should see your Surface device listed. If it's not, you can select Register your new device.

      Hope this helps,

      Amanda
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Surface Pro is far exceeding my expectations..

    Posted
    Nico
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At first I was a tad bit sketch on purchasing the Microsoft Surface Pro. Ideally cause I was sold on how the Bamboo Ink own would sync up and write/ draw with the computer. I tell ya, this thing is like your writing on any canvas. The programs and software are great. Got the computer for my daughter, she loves art and wants to do the Graphic Desgign thing, this will excell the skills she is aiming for. What is being described in the description about this product is on point. Not one thing negative about it. The child account set up is even more mind blowing, screen time restrictions along with app and website. One must purchase! No other route..

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Nico,

      Thanks for the review! We appreciate you taking a little bit of time out of your day to tell us about yours and your daughter's Surface experience, and are glad to hear that your daughter is loving tis device for her graphic design projects!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Best machine ever!

    Posted
    NIje
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As an IT guy of 15 years I'm very picky and paranoid about my electronic purchases especially those that cross the $1,000.00 USD threshold lol. I'll spare you my long detailed overview of why I love this thing so much but I'll leave you with one piece of advice to assist you if you're not sure about purchasing this wonderful lap-tablet lol Keyword: magnetic charging port (it's fool proof) I was considering HP spectre but this charging port will definitely outlast any other especially in a house with small children.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for leaving such a detailed review! We appreciate everything you've said here, and have forwarded your review along to our team!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    This computer is awesome!

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was reluctant to buy a laptop to use when I travel. I was concerned that I would have to learn yet another system groping my way through the startup and, concerned about the difficulty in keeping it coordinated with my desktop computer. I decided on the Surface Pro and I'm so, so pleased that I did. The initialization was a breeze and now my laptop, desktop and, phone stay coordinated without my involvement. The device is everything that was promised and more. If you are thinking about investing in a Surface Pro, just do it. It's awesome!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Dave,

      Thank you for your review! We're glad to hear that the Surface Pro has been an excellent work and travel companion for you. It sounds like it's been able to keep up with all your demands, and we appreciate you taking the time to write a review about your experience so far!

      Kindly,

      Victoria
      Surface Customer Care Microsoft