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Customer reviews

Rating 4.4 out of 5 stars with 98 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Surface Pro Flex Keyboard for its enhanced keyboard quality, noting a stronger feel and improved build. The keyboard is appreciated for its easy attachment and navigation, contributing to its portability. While the keyboard offers connectivity options, some users have expressed concerns about its battery life. Overall, the keyboard is well-received for its quality and portability, but battery performance could be an area for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 98 reviews
  • Rated 5 out of 5 stars

    Key Board Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The the purchase and pick-up process was excellent, and great quality item it has served me very well thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Flex is the Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of MS Surface Pro - will never go back to anything else and the new FLEX keyboard is fantastic!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have some battery bugs but I like that I can use it detached

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great keyboard, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this was the stock keyboard the bundle came with. Buyer beware. There's absolutely no reason why the bundle should provide you with a Bluetooth keyboard that you can not detach and utilize while on the go. Actually, the one that comes in the bundle shouldn't even exist. It's absolutely worthless. This keyboard is fantastic and is the only one you should use with your surface, but it's too pricey and should not be sold separately. Otherwise would have given 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Cdog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok so far. Just started using to do my taxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given as a gift towards someone and they love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced but what can we do

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard and pen work great. No complaints here besides the price point. None of these Microsoft devices and accessories should still cost this much. They are robbing us but get away with it because the competition is slim.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Gets the Job Done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! The keyboard takes a little getting used to but it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard! Easy to attach and navigate! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Flex Keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item - Looks like new, Works like new! Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. I love the versatility of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Not so great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to try with my surface pro. Great product overall. The Bluetooth function is perfect if you want to keep the tablet in an elevated position or away from you. However, even used price is too high for what is basically a Bluetooth keyboard with haptic track pad. 200 would make some sense but 350 without pen is insane

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the off brand version and this beats them all! Love the portability!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Surface keyboard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tablet keyboard in the market works like the a real laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont mind the price, get it. I can set my surface down and just grab the keyboard. Took 2 stars off for the price. For what it is, it should be cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Really decent upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive however worth the upgrade, better trackpad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so this keyboard is a little on the expensive side but really works fine. It is nice to disconnect it from your Surface Pro 11 and still be connected with the keyboard. The keyboard is responsive and I love the back lit keys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small, it is a great idea but too small for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Unexpected Low Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but after five months, it does not track or keep up with expected battery performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open box Flex Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came just as expected, works great with my Surface.

    I would recommend this to a friend