Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $256.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 905 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 9's ease of use, performance, and long battery life, frequently praising its lightweight design and convenient size. Many appreciate the included keyboard and crisp display, though some find the lack of a headphone jack and limited ports to be drawbacks. A few customers also mentioned concerns about the camera quality and the device's price point. Overall, the positive feedback on usability and performance outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 905 reviews
  • Rated 5 out of 5 stars

    LOVE!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very similar to my old computer, the pro 7 but I loved that one and now I love this one even more. I like that the pen comes with it and has a space in the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my tablet

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tablet, needed to study while working and this is better than carrying a big laptop and it works just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First impression

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and graphics. Easy to use. Lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet is excellent, exactly what I needed. Speed is great, touch screen is responsive without it being slow and if you do find it slow it’s easy to look up system settings and customize how you want the device to run. The battery life is subpar, but the charging time is extremely quick and gives you an exact time estimate when the device will finish charging which is amazing, so as long as you carry your charger around you’ll be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office pro

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to handle , good computer. Enjoy using it for me and my kids

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Pro 7/14/23

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of navigation. Reliable. Keyboard selection available in my favorite color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son’s college projects! He absolutely loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Pro 9

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for college and it works great and perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this so much the color was def an impulsive choice and other than that i use it for school and the microsoft office compatibility def helps for my major

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this. Very user friendly and i like how easy to set up it was. This computer seamlessly blends the power of a computer with the convenience of a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reaction time. Product as ordered. Works wonderfully. Will be a terrific way for me to keep my studies on track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 9

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Pro 9 - 13” tablet is excellent for both everyday light office and personal computer tasks. I recommend it for anyone looking for a table with true laptop capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. I was hesitant to make the move to the Surface pro from Apple Mac, but have been pleasantly surprised. Great for my mobile needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product ! But i think the keyboard should be included !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it super comfortable does everything I need for work and it fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so futuristic and had fun setting it up, loved it. best buy is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for everyday commute. I’m obsess with the design. Also, the experience here was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface of the Surface Pro 9

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the texture of the exterior as it is difficult to pick up with the top hard exterior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay what do you want to do for me now As you don’t trust me that I’ll get you your money from the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast accurate perfect. Customer service is wonderful

    I would recommend this to a friend
Sponsored