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Customer Ratings & Reviews

Your price for this item is $1,449.99

Customer reviews

Rating 4.4 out of 5 stars with 62 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Pro X's screen size, design, and lightweight form factor, praising its ease of use and good battery life for everyday tasks like browsing and using Microsoft Office applications. However, some users experienced limitations with the processor's compatibility with certain programs and printers. The performance is adequate for many users, but those needing to run specialized applications should be aware of potential compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 62 reviews
  • Rated 5 out of 5 stars

    Great tablet computer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the form factor and the overall performance. However, the software is a letdown. Until that get's fixed its hard to recommend this. Most apps that I commonly use can't even run on this. But it should be future proof with new software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Versatile and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased several Surface Pros for our business. They're lightweight but offer everything you'd get in a regular laptop with the convenience of a tablet. Our employees prefer them to standard laptops for their versatility

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 5 out of 5 stars

    Great Machine, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, just wish the limitations due to the processor were resolved with all application makers, such as Dropbox. Some apps don’t support ARM processors yet. Other than that great machine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gabe – Thanks for sharing your experience. We appreciate your feedback. We hope you continue to enjoy using it. Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop / tablet for the price. Very functional. Purchased for work and so far it has been easy to use with a large enough screen to open all of applications required to perform my job. I would definitely recommend this laptop / tablet to a coworker based on my experience using it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Traveling desk top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice, like a minature desk top. Small enough to take with me but large enough to work on things. I like the option of using a stylus, touch screen or a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Better and Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second Surface the first one is still working well with no issues. This upgrade is even better, with great graphics seamless operation. Still early but I really like it so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I've only had the opportunity to use it a few times, however it is faster than my All-in-one that I have for a desktop at home. It’s very convenient, and fits in my bag easily, even within the case. It’s definitely a must-have.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro X is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not for business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product but you are limited what apps what printers you are allowed to use on this device certain programs will not work due to the fact all service do not use this process. This is the reason why I returned it it was not working out for my business

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface Pro x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Pro X- Good size & great speed for on the go when you need to take your business with you on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ProX review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this computer. Bought it for traveling. With cellular service option it was exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Deborah – Thank you for sharing. It's great to hear that it’s a good fit for your needs. We hope you continue to enjoy using your new Surface Pro X. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works well for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design and utility of this product for everyday work using Office, web-browsing and reading.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro X is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs, the only downside is it will not work with my printer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Pro X with Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, it is light powerful and with the hub connecting my desktop keyboard and a HDTV as a monitor. It is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and a beautiful screen. Very solid feel.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Ed – We're thrilled that you love its speed, durability and graphics. We hope you continue to enjoy using your new Surface Pro X. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good pc-tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good pc-tablet, every day I used and works perfectly, I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pro X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, light weight, like the sim card options.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    WoBT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to view monitor,very usable keyboard and pen. Great to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. It got a bright and clear display. Easy functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and easy to use. Lightweight and portable. Great purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro X’s light and portable design is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 2 out of 5 stars

    lots of common software will not run on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be a fantastic machine, except that a lot of common software doesn't work on the ARM architecture. Most of the Adobe apps won't run. Google Drive for Desktop won't run. I can't use this for what I need to do.

    No, I would not recommend this to a friend
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