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Microsoft - Wireless Mobile Mouse 4000 - Sea Blue-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2575 reviews

94%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    "Buyer be aware" of...

    Posted
    JerseyMike56

    This writer's review of the Microsoft Wireless Mouse 4000 begins (and continues) by comparing it to a past favorite of mine--the Microsoft Wireless Mouse "5000." Both models have blue track technology which can be used on almost any surface--except glass. Another great feature is that this model (just like the "5000) can work from up to 30 feet away. So many of the specifications offered by many sellers of this item state that it is good for up to 15 feet; however, I phoned Microsoft twice just to make sure and it is, in fact, good for up to 30 feet. I won't elaborate on "all" of the features during this product review; however, the advantage this "4000" model has over the Microsoft wireless 5000 model is that the 4000's Nano transceiver protrudes only some 1/4" once plugged into the computer; whereas, with the wireless 5000 model the Nano transceiver protrudes at least an inch after being plugged in. This is important to me as I always worry about bumping the 5000's Nano inadvertently. A lot of people would plug the Nano into a USB multi-port hub; however, I find with that configuration the mice "stutter" or don't respond as efficiently. Another great feature (similar to the 5000 mouse) is that the scroll wheel "rolls" smoothly rather than in ratchet style increments and when you are trying to zero in on a small area such as a line of a text it is much easier to achieve a precise location. It's super hard to find the Microsoft wireless mouse 5000 any more and I've seen them trending as high as $80 to $150 and Microsoft indicated to me that this wireless mouse 4000 will work just as well--only it is somewhat smaller in size. It is super comfortable to use! Lastly, the 5000 model requires two AA batteries and this one only requires one AA battery--less operational expense and lighter in weight. I use one for my office area and another while sitting in a Lazy Boy recliner several feet from a TV that is connected via HDMI cable to a laptop. Many thanks to Best Buy for offering a great sales price on this item!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Nice Design, Erratic Behavior

    Posted
    bluffwood
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The mouse feels good in your hand, remembering this is a travel mouse and not a full-size desktop mouse. It feels solid and the left, right and thumb buttons work well. The wheel has a smooth scrolling action with no clicking, but is a bit stiff. My wife liked the scrolling resistance to help prevent overshooting the destination. I wasn't so sure. The scrolling resistance might loosen up a bit over time. The wheel's left, right and downward click buttons were overly stiff, probably to prevent accidental activation. But the stiffness was a major turnoff for me and I likely wouldn't use them much. The deal-breaker for us was the mouse's performance. Despite the marketing claims we found that the mouse did NOT generally work well on the same surfaces on which we regularly and successfully used our old wired laser mouse - things like a wooden table with lots of grain and a mouse pad with lots of pattern. The wireless mouse was just fair on dark surfaces. The cursor would sometimes lag in response to mouse movement. Sometimes it would stop moving altogether and then suddenly jump a large distance. Sometimes small cursor movements were impossible. But sometimes the mouse worked as expected for a while on some surfaces. The behavior can't be blamed on unusual radio interference. We only have a wireless router nearby but any laptop will likely be operating in a WiFi environment. Finally, we discovered downward scrolling didn't work in one particular panel of Corel PaintShop Pro X7, which we use a lot. That is probably Corel's fault but it is something we can't ignore. Our wired mouse works fine on the panel. So the mouse is being returned and we'll try again with a different one. While I can't recommend this mouse, I will say it has potential if it can be used consistently on a surface that it can handle. But travel mice are usually asked to work on many surfaces. This one can't do that.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great mouse so far!

    Posted
    OregonBruin

    This mouse is comfortable to use and a breeze to use on multiple surfaces. I use it regularly with my notebook on the couch and have rarely had a problem with the tracking. The blue light (as opposed to the mice with red lights) really seems to be more precise, in my usage. This color is a Best Buy exclusive, and it has held up well. There has been some fading on the bottom of what I believe is the serial number, which is expected since I am using a couch as a mouse pad. It installed on Windows 7 extremely fast and with it comes a disc with the drivers and Microsoft Intellipoint software. Windows 7 downloaded the newer version when I hooked up the transceiver for the first time so the disc was unnecessary in my case. This mouse has a button on the left which I have configured to go back, which is the default setting. I love this button as it makes web surfing even that more convenient. The buttons click quietly and it has a solid feel overall. I highly recommend this mouse. I have not had any issues with the battery dying quicker than the claimed 10 months of power, but I will not be surprised if it doesn't make it that long. I got this on sale for under $15. One last thing, although I leave the transceiver plugged in all the time, I do like how it can be stored in the mouse when needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent value

    Posted
    TexanEagle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this first from Amazon for office use and I was so happy with it that after about a year bought another from best buy for home use. For smaller purchases I prefer best buy over amazon and other online retailer for the convenience of just walk up and return if that is necessary. Anyway, here is what I think of this product. Functionality: Other than bare minimum it has an extra button on the left side to be used with thumb. You can configure this in many applications for different functions. The scroll wheel is continuous and it takes a little while to get used to it. Other step by step scroll is easier to begin with but I prefer the smooth one. The pointer is precise, not as much as some of the gaming mouse, but perfectly fine for office or casual home use. Ergonomics: I have a medium sized hand, and this fits perfectly. Even after hours of heavy duty use that involves a lot of photo editing I have never felt fatigue or pain in my palm, the fact that it is lightweight really helps. There is another button on the left side which I don't use very often. The scroll wheel is precise and offers good resistance to avoid accidental scroll. The two sides have rubber grips that give you a soft and pleasing feel to hold the mouse. Battery Life: I use the mouse about eight hours, five days a week at office and a duracell battery lasts about three months. Quite happy with the battery life. It is important to turn off the mouse after every use to have the best battery life. I seldom forget to do that; if I didn't I think I would have gotten even longer battery life. Duraibility: Finally, the first mouse I bought is now more than two years old and still works perfectly. Just don't throw it around and play catches and you will be fine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is the best portable mouse!

    Posted
    ilya2193
    • My Best Buy® MemberMember

    I've owned this mouse for over a year and a half now. I can confidently say that this is the one everyone should use with their laptops on the go. The best thing about this mouse is the weight and balance. It takes only one AA battery and it since just right of the center. This creates the perfect balance when you're lifting the mouse. The shape of the mouse perfectly contours to you hand (I have very large palms but it still fits me). The sides have a grip texture which allows for easy movement. The top is matte which avoids fingerprints and smudges. The scroll wheel is AWESOME. I've been used to the Logitech scroll wheels the have a click for every 3 lines of scrolling. This scroll wheel has NO clicking. It's just perfectly smooth with the perfect resistance. The side button is also useful although I've never found myself using accessory buttons that often. I set it to go back a page which is primarily useful when surfing the web. The Bluetrack Technology works wonderfully as well. I found the mouse to be very accurate and it works on a variety of different surfaces. I primarily use it on wood or granite tops but it does work on carpet as well. I haven't checked if it works on glass or not. In terms of battery life, this mouse is a beast! I always turn it off once I'm done using it which probably has helped me. The battery last at least a year that way which I consider very good. The USB dongle stores flush with the bottom and is very easy to take it. It's just the perfect design. Get this one!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but not exceptional

    Posted
    Loopback

    I like how this mouse is built. It's very comfortable (I have small hands) and build quality is great. It also looks good IMHO - makes a very nice impression when you take it out of your bad :) It also has comfortable rubber grips on the sides and a convenient on/off switch so you can leave the USB receiver plugged in all the time (it's small enough to be plugged in all the time without causing any issues). there is also a place to pluch in the receiver if you need to. To me it looks like the Microsoft "blue track" technology is not really that much better than other laser/optical mice I had. I was hoping this one will actually work "anywhere" but unfortunately it does not work on shiny surfaces very well. I'm not even talking about glass, it won't work even on shiny wooden desktops and places where other mice will work fine. Note however that the mouse now goes for a very attractive price (below $30) in some places so it's really a good buy at this price - just don't expect anything exceptional. When it does work, however, it is very precice. I've had this mouse for a few months now but not enough to comment on batter life. However i don't expect this to be an issue. So bottom line: A very good mouse which I recommend, but lower your expectations about working anywhere. To me it looked very similar to other laser/optical mice on the market.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best Mouse But...

    Posted
    rose33090

    This is the fave mouse for my household and anyone who buys on our recommendation. You can program the wheel and its click as well as the side button (I use it to magnify). You can use this mouse for hours without your hand cramping. The only problem now is this: MS warranties this mouse for 3 years-great, right? Not anymore. You see, the plastic that encircles the wheel tends to stretch and/or break, becoming useless; usually within the 1st year (mine is done at 8 months this time. Once the plastic is gone, it makes it very difficult to use the wheel w/the efficiency it used to have. I called MS, they are happy to send a replacement but NOW I must send the defective mouse back. I will then have more money in an initially reasonably priced mouse. While I love the mouse, I will prob just keep replacing it now and MS can make $$ off my replacement or USPS will make $$ off my mailing the bad one back. Very disappointing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great MOBILE mouse

    Posted
    Anonymous

    This is clearly labeled as a MOBILE mouse, hence its small size. So don't pay attention to the previous negative review. They apparently didn't understand what they were buying as pretty much all mice branded as mobile are quite small... That or perhaps they just have large hands in which case its small size could potentially be problematic. With that aside, the mouse works great and I have been very happy with it. I bought it to replace a larger, older Microsoft wireless mouse. I was tired of having the large wired receiver hanging off the back of my laptop. This mouse with it's mini receiver works perfectly for what I needed. While the mini receiver barely sticks out of the laptop I will still probably remove it during travel as it could still put unneeded pressure on the USB ports. I really like the fact that there is a slot on the bottom of the mouse to store the receiver if you do remove it from the computer, very slick. Also, the BlueTrack technology is fantastic. It works so much better than all my other optical mice (both corded and wireless, Microsoft and Logitech). I can use this mouse on surfaces that gave my other optical mice fits. For example, it tracks just as well on my shiny, black wood coffee table or on fabric sofa cushions as it does on an actual mouse pad! Very impressive! No more having to keep a mouse pad in my messenger bag! Overall, great little mouse. Highly recommended for mobile users.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not so great, get a different one!

    Posted
    apparada

    I've always had Logitech mouses, i went to buy another Logitech when my girlfriend saw this Microsoft Mouse with cool design and same price, so i decided to give it a try....what could go wrong with that it's just a mouse, right???? It's just a mouse but........this is my sincerely review. This mouse is really cool, the design, size, the way it scroll up and down on the internet or any folder but............you know when you are looking to your pictures and you want to give a little zoom or just zoom on it??? FORGET IT you have to scroll up and down very very fast and still wont go the way you want and you must be an Ogre to use the zoom. I bought one and my girlfriend bought another one, when we get home, i thought mine came with problem and i started use hers and i realized it's the mouse. DON'T BUY THIS MOUSE, look for another one or go for logitech they work much better. READ THE REVIEWS FROM OTHER USERS ON DIFFERENT COLOURS...THEY ALL SAY THIS MOUSE DIES AFTER 2 WEEKS OR 2 MONTHS, SHAME ON MICROSOFT.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's not a multi-tasker

    Posted
    hannahbanana989
    • My Best Buy Premier Silver MemberElite Plus Member

    There are some great things about this about this mouse, but it isn't very good at what I need it to do. I bought this for my office computer, where I do a lot of clerical work. The scrolling function is the main reason why I am now looking for a new wireless mouse. You can only scroll on the highlighted screen, so if you are reading information from a list on one screen and typing it into another, you have to constantly click on the screen with the list and scroll down. The software also doesn't offer very helpful options for the buttons. I have had to change the battery twice in the 6 weeks I've had it, but I think I just wasted batteries because the issues were only resolved for a couple of days. There have been times when I spent 90 seconds trying to click a button because whenever I got the curser close to it, it would freeze and then jump 4 inches. I'm not sure if that is an issue with the wireless signal, or the special blue light that is supposed to be great on any surface. However, if you are going to be primarily using this mouse to browse the internet it should work just fine for you. Also if you are going to be taking it various places or using it on different computers, the way the dongle just pops in the bottom is great. Just be careful because mine gets stuck about a third of the time.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works almost anywhere!

    Posted
    FalloutFan87
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As a traveler, I love this mouse. It's small enough to fit in my bag but also comfortable for my larger hands. The USB dongle has such a low profile that I never have to take it out of my laptop for transport and the blutrack technology allows this to work on all the different surfaces the hotels I stay in has to offer. The battery life is great using only one AA battery and the back button on the side makes is quick to navigate my file tree folders. The only thing that I found was that over a great deal of use (at least 2 years now) the rubber on the edges of the mouse starts to weaken and it catches the table and drags. Also the rubber on the scroll wheel also weakened and I actually tore it off. The mouse still worked in perfect condition as these were cosmetic issues and didn't effect the performance. Recently, the left button has started acting up and sometimes clicks and sometimes doesn't, so I figured it's time to retire the old one and get a new one. I hope I get years of life out of this new one but have been very happy with it so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    2nd mouse. One for me and my son

    Posted
    dRav
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this mouse because I needed a cheap, bluetooth mouse. I prefer using AA rechargeable batteries because many electronics I purchase tend to use them, so having to find the right batteries that fit are easy because I always have a pair on standby... but enough about the batteries, this mouse is very comfortable to hold and has a pretty good range. I use it at work when I am doing a demonstration on a PC and I don't want to be tethered directly to a pc by a limited cable. It has all the basic functions I need to work with, attractive design, nifty storage bin for the wifi dongle, it emits a light to tell you green for good and red for time to change batteries. I originally purcased this mouse years ago. To my surprise my eldest child needed a mouse and happen to pick the same mouse for the same price that I paid. He uses this microsoft branded mouse on his macbook pro and now has all the right click features that wouldn't normally exist on a a mac mouse. They changed the packinging to promote windows 10 so now the box is blue. Cheap, effctive, comfortable, and worth every penny

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Good in theory, poor in execution?

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Previously, I had used a Microsoft IntelliMouse (optical, wired), which I absolutely loved. It had worn out, so I decided to go buy a new mouse. Naturally, BB doesn't carry that one anymore. So I was looking for something similar; I don't need a big clunky gaming mouse, so that knocked out most of my choices right from the start. Looks like everything is going wireless these days, so I decided to buy this one, which is my very first wireless mouse. Now, I don't know whether it's the wireless part that's the problem, or it's the new "blue laser" technology, but the movement of the the arrow on-screen is very jumpy. Jumpy to the point that it's frustrating. And I do a lot of work in PhotoShop, which makes it even more frustrating. Package states it works on most surfaces; well, it does NOT work well on the metal mousepad I was using with my IntelliMouse, nor the surface of my computer desk (which also was not a problem with my previous mouse). I'll have to assume the blue laser is the probelem, because I never had a problem with the red one. I'll be looking to replace this. I also find it's shape to be very uncomfortable for my hand; maybe there's a reason why this was the only mouse BB did NOT have out on display...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the time spent buying it

    Posted
    kdawson
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this without doing a lot of research - my mouse had died, and I had the time to stop at Best Buy after work. It was on sale, and it seemed like it would be serviceable. Got home, followed the installation instructions, and tried to use the mouse. It didn't work. Tried it again (after I restarted my PC), and it finally worked - but it was so jittery I couldn't use it. I thought maybe there was too much interference, since I plugged the USB receiver into the back of my machine, so I put it into the front one and restarted. That helped a little bit for about five minutes, and then the quality declined again. I updated the drivers, kept restarting my PC, and it just didn't work. Even tried fresh batteries from my stash. No dice. Maybe I just had a faulty one, because the Logitech one I exchanged this for works like a dream. If you do take a chance on it, it's a bit on the small side - it would work well as a portable mouse. Didn't bother me much, but it might be a deterrent to some.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great compact mouse

    Posted
    OddballBrewer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have now purchased this mouse for myself and three others. When looking for a mouse I require a back button and prefer a forward button for the net. This one has the back, but sadly not the forward (not a deal breaker at all). The scroll is smooth and responsive with a nice side-scroll feature. I have been using my original for almost 2 years and am still on the original battery, however; I turn off the mouse most times when not in use. The dongle storage slot on the bottom is also very nice, but I leave mine in one of the ports 98% of the time. I was also able to plug and play, no drivers to be installed like some of my more advanced mice. Pros: -Compact yet fits my large hands well -Responsive scroll w/ side-scroll feature -Back button -Battery life -Quite accurate little mouse (also used as my gaming mouse) -Durable (has lived through several 3-4 foot falls) -Dongle storage that locks it in place Cons:- -No forward button For the price, this mouse can't be beat for a portable/wireless mouse. Sure, there's some great BT or gaming mice out there, but for 2 to four, or more, times the cost this one makes me very happy.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not very accurate.

    Posted
    Greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 500 ContributorTop 500 Contributor

    I was looking for an inexpensive mouse to replace a wired mouse on my computer. This Microsoft mouse was priced reasonably and it was advertised as being very accurate (and able to accommodate a number of surfaces). My experience is not as positive as the mouse's ability to track the surface of my desk is apparently not one of its strong suits. Battery life appears good, but I am constantly having to physically lift up the mouse and move it to a different surface for the cursor to track correctly. I find the tracking to be improved if the ambient light in the room is brighter. When using the mouse in a darkened room, the tracking issues seem to increase. It is difficult for me to blame the surface on which the mouse is being used as I did not experience the same issue from the wired mouse or from a competitor's wireless mouse. The problem appears unique to this Microsoft wireless mouse. If I was making the same purchase again, I would pick a different mouse (from a different, non-Microsoft company) entirely.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple, smooth, and classy wireless mouse

    Posted
    GRez07
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this mouse to use everyday at work and have enjoyed every minute of it! It is a good size, not too small in your hand, but also small and light enough if you need to travel with it. The scroll wheel is smooth and doesn't click like most mice (this was one of my main criteria in searching for a new mouse). All the buttons click very efficiently in your hand. The third/aux thumb button is very useful and even can be programmed through the software to perform different functions in each different program (i.e. Internet Explorer, Word, Excel, Windows Explorer). Finally, this mouse just looks very professional and elegant and doesn't have any bright lights or colors that would look obnoxious in a professional office. The best part of this mouse purchase is the pricing. It has all the technology and capabilities of the high-end mice, but is priced very reasonable, only slightly above the cheapest mice. I highly suggest this mouse to anyone because it would be perfect for any type of user (except maybe a hard-core gamer, but they probably already know this).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    best so far

    Posted
    RandallFlagg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    I've tried an Hp and a number of Logitech mice the last few months. None of them lived up to my expectation. I've always had good luck with Microsoft mice, but they're getting harder and harder to find. I saw this one and it's a bit small for my hands, but I figured I'd try it. I've been using it for weeks doing homework and playing games and it's pretty much lived up to my expectation. It misses clicks every now and then, but maybe that's me. It's not fancy if that's what you like or does it have lots of function buttons, but it's got the back button on the thumb side and the click wheel works good. I'll still be looking for a replacement, but this one will stay on the desk until then and behind the monitor for a backup after that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    An overall great product and delight to use

    Posted
    Selfie13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This mouse is a delight to use, it's a quality built product by Microsoft and because of this, it feels/fits great in my hand especially considering the price and when compared to other mice at this price point. What I like most about this mouse is the back button, its hard to find a competing product at same price that include this function. Another factor, at least for me, is the ease or "give" in both the right or left click keys, on some mice I have a problem of clicking stuff at random when my hand is resting on the mouse, just the slightest bit of pressure will set off these random clicks and lots of them. But with this mouse and other Microsoft mice, they will not generate a click from such a small amount of pressure and I love this. It's also great to carry with you when traveling, in fact I purchased a second one the other day. Trust me, I dont think you will be disappointed with this mouse.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Feels cheap but works fine

    Posted
    Rohan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Usually I prefer logitech wireless mouses (mice?) but this was part of desktop computer gift for my wife, and I didn't want to spend a lot of time hunting for drivers. As expected, this mouse immediately worked and it's comfortable and the right size for typical human hands. It's light so it feels cheap, but it works just fine. I ordered one but the exact same mouse came with the HP Envy I also bought, Best Buy was very convenient about returning one for full credit on my credit card (the whole order was shipped to my house, I just took the package slip with the extra mouse to my nearest Best Buy and the credit was taken care of at the customer service desk quickly without question). I personally slightly prefer the heft and size of the Logitech wireless but I've had driver issues with a couple of Windows updates so I'm hoping my wife won't have as many of these issues with this Microsoft product. We shall see.

    I would recommend this to a friend