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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5568 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users appreciate its ease of use and the availability of cloud gaming. Some customers find the trial subscription length too short and have experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 5,568 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Pass FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's go I don't have to pay to play an online game, that I had bought. XD For real, that's really cool I get this game pass though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came brand new in box. Well packaged. Ordered on the phone and did a next day pickup. Efficient and reliable. Its fast and has lots of memory. This was a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    It's game pass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it's good, lots of games to play. Not super cheap

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great service for the price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has been really fun! This PC won’t run high end games by that was to be expected. Still a great value service and have found plenty of fun games to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 month xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super important because it allows you to have fun even on the xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave/david needs a proper promotion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave my salesman was amazing he always has the best attitude love him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was a very nice touch to add, makes me feel like a pro gamer on my laptop and this is really enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Bought for a gift and will do so again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good windows laptop it is amazing. I would really recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The serial key work perfectly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the serial key it work perfectly when I redeem today

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MUST BUY!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass might have been the greatest things Xbox has ever rolled out. I have been gaming for years and this is my favorite feature they have ever rolled out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    game pass is good, i like to play games on xboxx game pass

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Showing Some Gratitude today.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GBY all Aman. I like playing xbox World the tanks, Simulating games, Sometimes my finances won't let me play online. So this came in real handy. Thank you all gobless..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for an item to try out very happy for the experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GamePass Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was pretty nice, I actually let my roommate use this mostly, and he told me it almost had him wanting to buy it to keep it. Not sure if he actually did or not lol.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great variety very fun Pass

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass was really fun, I love having access to a variety of new and classic games. There is something there for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I use it for school it’s every fast and good for what I need it for

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for day one exclusive games and legacy games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unbeatable Value in Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value in gaming, hands down. Game Pass Ultimate is a must-have for Xbox and PC gamers. Access a huge, rotating library of high-quality games, including day-one access to Microsoft first-party titles. The included EA Play and cloud gaming make this subscription essential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Subscription Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, with ultimate you get access to games on both PC and XBOX, so it's great to share with someone else.

    I would recommend this to a friend