Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the extensive game selection and seamless performance of the Xbox Game Pass Ultimate. Many appreciate its portability and compatibility across devices, along with the convenience of cloud gaming. While the service is well-received, some customers express a desire for improved battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,501 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game pass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is The best game app you can get on this time !!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this beautiful product I'd have wasted over $600 on terrible "AAA" Games. This allowed me to actually play and enjoy a game and decide to completely buy.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the best bang for your buck console subscription there is, saved so much money on free games with game pass, even worth it just for games like Expedition 33, Oblivion Remastered, or Blue Prince.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass is a great way to try out a bunch of new games, so you’ll never feel bored!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamepass is the best gaming subscription avaliable at the time and it's not even close in my opinion. Being able to jump between my Xbox, pc, and handheld pc and pick up on the same game is so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Portability

    Rated 5 out of 5 stars

    Banger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox game pass for the PC is an absolute banger. Easy to use and awesome games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of good games for a really good value. Works on Xbox and PC so it’s really good for anyone looking to try a lot of new games.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    What do you expect?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Remnant 2 and the other newer games in their catalog. I love that Microsoft has much to do with the Internet and helped paved online gaming from the start by paying a chunk for companies like Comcast to be able to pump the speed into the internet with the Infrastructure they paid for. They helped and they knew the future more than anyone to make this sick gaming console of the now and future. Linux is coming forth but MSoft knew this age was forthcoming and seems ready. Every month that you're a member, you get perks just like in Amazon gaming so they're competing very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game library is extensive and is really easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Gamepass rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game selection, I will definitely continue my subscription. Easy to use with the instructions emailed

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game pass

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gamepass is always worth it if you like playing new things. You can practically play new games or older ones at no more expense than the monthly cost of the Pass. It helps me get an idea of what i like and don't like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    R.O.G. Ally is the handheld of the century

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the base model to the X 2TB, i wanted to see the potential of the Ally, it did NOT disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the best deal in gaming(still?)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basically the best deal in gaming(still). the day one games makes up for the monthly subscription instead of paying full price for new games that might not even be good on the release! if you love trying out all the selections of games with no extra charge, this is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the perks that came with the purchase I rate it a 10 if I could

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Came fast and works well! Get it now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love game pass subscription

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love game pass and there ecosystem best thing I ever been subscribed to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox live

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Xbox live. I never use it. But I do like having it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is truly the future of gaming, its a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Real serious

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use very handy to have around and really great device

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love game pass and think it’s totally worth it, and im a guy who hates subscriptions. You can play lots of really good games and also stream them if you don’t want the downloads to take up too much space. Xbox is constantly adding new things to the game pass so it’s definitely worth it if you’re a true gamer like me haha.

    I would recommend this to a friend
Sponsored