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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5681 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,681 reviews
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    gamepass is great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this here is the only valid reason to buy an Xbox, i like to collect my games physically so i have no interest in it but i absolutely understand the praise this service has been given. best buy told me theyll enter me in a sweepstakes if i gave photos in this review so here is the laptop that my 1 month gamepass came free from.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to try out multiple games without commitment. The selection is varied, downloads are fast, and it allows you to enjoy quality titles throughout the month. Ideal if you want to explore new games without spending too much

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game-Changer for Gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass is the ultimate gaming revolution—hundreds of epic games, day-one blockbusters, and seamless cloud play all in one unbeatable subscription. Every month feels like a fresh adventure with new titles constantly dropping, from AAA hits to indie gems. The value is insane, the variety is endless, and the experience is next-level. If you love gaming, Game Pass isn’t just an option, it’s a must-have!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine I didn’t get what I wasn’t looking for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sure about the laptop I wanted to get but this one was the best choice, the battery stays charged for so long and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really has those MacBook alternative Windows game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love a free month of game pass and it came with my amazing laptop! Runs games flawlessly with integrated graphics on the Intel ultra 7 Series 2. Though it can get hot! But I absolutely love the OLED 120 Hz four or 500 nits display it completely shatters any problem of a glossy display and the touch is great trackpad is huge The speakers above and below are really nice and it's just great overall. My only wish is that it could convert to a two in one but for clearance $600 off I am not complaining. I needed a laptop not a tablet and if I need a tablet I'll buy a tablet end of story.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to use, and great security features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Game Pass: The ultimate gaming subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass is a must-have for any gamer. With instant access to a massive library of AAA titles, indie gems, and day-one releases like Starfield and Forza Motorsport, it’s pure value. Play across console, PC, or the cloud—your games go wherever you go. Affordable, flexible, and constantly updated. Game Pass isn’t just a service—it’s the future of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conveniently got this as a bonus for buying a Samsung laptop. I haven't played Xbox Live for 10 years so happy I got this to try it out for a month to see if it is something lll continue to subscribe to or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pretty decent laptop and it came with cyber security and a free month of game pass ultimate for Xbox. What more can you ask for? I am more than satisfied with my purchase and would recommend this to anyone looks for a laptop bundle that has Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    A must for Gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass is a fantastic deal for gamers, offering a huge library of high-quality games for a low monthly price. With new titles added regularly, there’s always something exciting to play. The ability to play on console, PC, and cloud makes it a must-have for gaming enthusiasts. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best games

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox game pass is literally the best thing Xbox has ever done! The games on here are phenomenal and there are a lot of multiplayer games to play with friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo yoga 7

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful device. Lightweight yet very powerful specs. The hinge is quite robust so folding it 360 degrees is not a problem. The display size is very good. Doesn't heat up and gives a very good battery backup. The keyboard is also very good. Worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Quality Work/School laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been dependable and works great. It has fast enough processing to efficiently accomplish my daily work tasks. I have been unable to attempt any sort of gaming thus far, but think it would perform well enough for small games. I am a land surveying intern and have to use programs like Agisoft Metashape, Carlson and Global Mapper. Each of these programs are quite resource heavy, and this laptop runs each one very well. I would highly recommend this Lenovo to anyone who needs a dependable, quality laptop for work, school, everyday use. I would not recommend it to anyone looking for a GAMING computer.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of games to try for pretty cheap. Love the chance to try different games

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Teenager gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to hop onto xbox or my new laptop and play games especially with my mom too. And even after a freebie month my mom pays to keep it on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As planned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with computer. Works as should. I’ve been using it for a few weeks now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! This was great that they included this in with our purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great games with the gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall comes with all the essentials and more for the perfect experience of true gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo is a decent laptop. This is the second one I am using. They are fast and run smoothly, but once they get old, the keyboard often does not work. But for office work and general use, this is a reliable computer. The best thing is it is very slim and lightweight which I love. The price is very affordable.

    I would recommend this to a friend
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