Main Content

Customer Ratings & Reviews

Microsoft - Xbox LIVE 1600 Points (Downloadable Content)-Front_Large

Customer rating

Rating 4.3 out of 5 stars with 16 reviews

  • 20%
88%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-16 of 16 Reviews
  • Rating: 3 out of 5 stars

    Usually reliable, but not always...

    Posted
    Plutar
    • My Best Buy® MemberMember

    My rationale for purchasing digital Xbox Live points through Best Buy rather than directly through the Xbox Live Marketplace is that the price is the same, but you'll get a slight boost towards your next Rewards Zone certificate if you buy from BB. Four times I've purchased this item from this site, and three of them went smoothly. The one exception was when I waited for several hours without receiving my email, despite the assurance that my code should arrive within 15 minutes after placing the order. I contacted customer service twice, and both times they were completely unhelpful (the first representative told me to call back within an hour or two if the email had not arrived by then; the second representative asked why I was even calling when there was nothing they could do). After waiting for about 5 to 6 hours and getting nowhere, I decided to cancel my order and just purchase the points directly from Xbox Live. Fortunately the cancellation process went smoothly, since Best Buy had not yet charged my credit card for the order. The approximate wait time with the other three orders ranged from 10 to 25 minutes, so a failure on BB's part does not seem to be the norm with this product. Just know that this is hardly the most reliable or efficient manner available for purchasing Xbox Live points.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy Xbox Live downloadable content!

    Posted
    catpunt

    This is the second time I tried to buy Xbox Live downloadable content from Best Buy. The first time I never received anything and after speaking to customer service they finally gave me a $20 gift card because they couldn't refund my money. This time I bought 4 of these 1,600 points products, and once again, they took my money and didn't send me anything. That was 2 months ago, and I'm still trying to either get the points or the money back. Basically customer service has no visibility into the delivery system or the codes you purchased, so if there is some sort of delivery issue (like with mine) you are out of luck. I already tried to get my money back but the account department said they don't refund downloadable content purchases and he even said he didn't believe me, and sent me back to the gaming support department to get it resolved, where I've been in limbo for 2 months. They are unable to confirm whether you received the email, so they have to assume you have, and there is no way to re-send the codes, or change the email address they sent the codes to, and they don't refund downloadable content, and have no visibility into the codes or the delivery system! So if there is some kind of glitch, you can kiss your money goodbye. Horrible system, horrible service.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Points

    Posted
    Chibs

    Microsoft points are quite useful for online gaming. The points let you buy downloadable content for your video games. Keep in mind the points go by quick. Usually with new title games you about two downloads with all 1600 Microsoft points. I wish Microsoft would lower the points value of the DLC for games so you get more bang for your buck. I just wish the map packs for example were free since we as the gamers spend $60 for a new title game and have to add on another $20 to the game.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worked Fine

    Posted
    bajay

    I was worried about buying this after reading the negative review from another user. But I decided to give it a try anyway. 20 minutes later, the code arrived in my e-mail inbox. So it worked fine for me!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worked Fine

    Posted
    mcb220

    Not sure what issue the other person was having. I placed the order and received my confirmation email and code within 15 minutes. This is a great product and I had no issues with receiving the code.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Recieve points instantly

    Posted
    lizbits
    • My Best Buy® MemberMember

    I have ordered this twice; the first time I received the code in less than ten minutes, the second time it took around twenty minutes. The points are easy to redeem and used for hours of endless fun!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for people needing fast points

    Posted
    Vanukas
    • My Best Buy® MemberMember

    This is a great way of getting points. Takes about an hour or 2 to end up in a email but worth the wait. This is a must for people not wanting to use a cc or paypal on a xbox account.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome !

    Posted
    X360Player
    • My Best Buy® MemberMember

    Fast Fast and Fast. 10 minutes is all it took me to receive my points. Make sure to double and triple check the e-mail you are sending the points to. Most Definitely would buy again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    Wazznik
    • My Best Buy® MemberMember

    This worked just fine. 10 min is the average wait I'm guessing. Fast way to get msp if you have a Best Buy gift card and don't have one in your town.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Don't know what went wrong with the first guy

    Posted
    Papito208
    • My Best Buy® MemberMember

    I got my points in ten minutes and reeemed them perfectly. Now onto download Mass Effect 2 DLC and get ready to save the universe next month...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to upload to Xbox

    Posted
    JMATL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These cards are easy to upload! We use these instead of keeping our credit card information online. Worth getting instead of risking your personal info.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Re-one Star guy

    Posted
    Stimes

    Good, 4 stars because amazon is cheaper. That guy with one star probably has two codes sitting in his email.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    What a joke

    Posted
    Perro
    • My Best Buy Premier Silver MemberElite Plus Member

    I ordered points via email and best buy says its takes 24 hours to get the code REALLY i will never buy another code from this company.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Preferred way to get points

    Posted
    anexanhume
    • My Best Buy® Elite Plus MemberElite Plus Member

    My preferred way of getting points since you never have to leave the house. Got my e-mail in less than an hour.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    thereeeee GREAT!!!! lmao

    Posted
    SukeZ0o
    • My Best Buy® MemberMember

    but for real took me 8mins to get my points and i am now playing my game nice

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It's Microsoft Points!

    Posted
    porquenmoss
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The card arrived, the code worked, gaming goes on. Life is good.

    I would recommend this to a friend