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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 711 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 711 reviews
  • Rated 5 out of 5 stars

    XBOX1S Consule

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have twins and bought my daughter an Xbox1s for christmas plus the 8 TB memory game drive. Both worth every penny. Anyways my son liked his sisters so much I bought him an Xbox1s plus the 8TB game drive. Never had an Xbox until this Christmas. We're all playing this thing. It's so much fun and easy to use. If you buy the xbox you gotta buy the game drive too. You can store like 2000 games. You'll NEVER run out of room. ☆☆☆☆☆

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Phill,

      Thanks for sharing your great experience with your family's new Xbox One S! Investing in an external hard drive is an excellent suggestion, especially if you plan on having a large game library. We hope you and your family have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy to use and lots of fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering from Best Buy it was a breeze, delivery was fast, product was in perfect condition and overall I’m extremely happy with this entire process. I’m really enjoying the Xbox it was easy to set up with my Alexa and I’m able to communicate with family members who are also online playing. I would most definitely recommend to everyone first of all to purchase through Best Buy because it was so easy and user-friendly and they provide top-notch high-quality product. Thank you for a good experience and I most definitely will be back as I continue to buy more product from Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the recommendation -- both to purchase a Xbox One S and to get it through Best Buy! We're thrilled that your experience ordering and receiving it was a good one. We hope your new Xbox One S continues to help you stay in touch with friends and family.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great console for $300

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the Xbox One S is a great console and for it to be $300, it’s a great deal. I love the games they have on Gamepass and a console to have before upgrading to the Xbox Series X. It looks great on the TV and plays well. Definitely worth the buy if you don’t want to upgrade to the Series X/S.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying the value and performance of your Xbox One S. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fun times

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in heaven, his previous Xbox crapped out on him so we decided to upgrade, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and lots of fun for our family, got a wall mount for my XBOX One S to keep it clean looking with no cords running all over and down my wall.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that your family is having so much fun with its new Xbox One S! Mounting it on the wall is an excellent suggestion, too. Thank you for sharing your experience; we hope your family continues to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game system is a great thing to have. It does everything I need and more. I can download any game and Apps I’d like I can listen to music and even surf the internet. This was a great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for bf

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my bf, he still has it. The whole family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box S console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old grandson very happy with this Christmas gift. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where the Xbox Series X/S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love it. Can't wait for the next Xbox Series X/S. Whenever they're release again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the xbox one!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming console i had so far. The storage and quality of the games are perfect. No problems with the game at all.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    Amazing graphics, high quality, cheap price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas and he's been having a blast with it. He's always been into PlayStation, but he wanted to try the Xbox out for a change. The graphics are way better than playstation, way more games to choose from, and the game pass for $25/3 months lets him download tons of games. He's never had this much fun before. It's amazing quality, easy set up and great price!

    I would recommend this to a friend
  • Pros mentioned:
    Entertainment

    Rated 5 out of 5 stars

    Love my xbox one S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first xbox one S.... I love it.. It does more than playing games, which is very fun to do. but you can also watch DVD, and Blue-Ray, and put netflix and disney + on it and many more things... Oh it also has some free game on it... Now it does take a little bit to load everything up for the first time. But I liked that I can lock my emoji or icon whatever it is called. That way nobody can get on my games or stuff :) Got it at a good price and best buy shipped very fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you love the versatility of your new Xbox One S! We're glad that you had a good purchase experience through Best Buy, too. Thank you for sharing your experience; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice upgrade from Xbox 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been on the prowl for a One S or One X for months. Best Buy finally got some One S's in stock and I jumped on it. Very fast shipping and the product is exactly what I was looking for. I wanted an upgrade from my Xbox360 but prefer to wait a couple of years before purchasing a Series X or Series S.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Congratulations on upgrading to Xbox One S! We're glad that it arrived quickly after ordering it, too. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Easy setup, Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox what more could you ask. Finally had one in stock so I got it for one of my kids. They love it and the graphics are great. This is easy to use and set up if you’re a kid.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great gaming system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenager and she loves this! Has lots of storage and hours of entertainment. Doesn't take long to download games and easy to use. Would recommend to others.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Anne,

      A brand new Xbox One S sounds like a wonderful gift for your daughter! We're glad that she loves it, too. Thank you for sharing your experience; we hope she has a lot of fun with her new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good. The Framerates make everything so smooth. Optimized games look beautiful. HUGE improvement over my xbox one x. No need to get the series x tbh

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    Be prepared for lengthy set up time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much to say about the Xbox. It was a gift for my Grandson. The set up, however, took several hours. It first asks for email and contact information for the "owner" all of which must be confirmed by codes sent to your mobile phone. It THEN wants parental email and contact information that, again, has to be confirmed with codes sent to your mobile phone. HINT: You need two DIFFERENT email addresses to do this. Lastly, the Xbox software has to be updated which took a good 30 minutes and THEN the game software had to be updated. Thus...you may want to set this all up before giving the gift if you have an impatient recipient. As for Best Buy, their customer service (at least at the Green Bay store) is horrendous. One of the clerks belittled and insulted my husband while he tried to make a card payment. I only shop there if I absolutely have to.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    Avaiabilty and price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this Xbox One S instead of the new X series which is hard to purchase and more expensive. Works great and the graphics are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    Amazing graphics and effects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our first gaming device since the 90’s, we chose a great option. Amazing graphics, the family is loving this! And Best Buy had the Best price!

    I would recommend this to a friend
  • Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    TO BAD YOU CAN'T GET ONE, THEY ARE ALL GONE : (

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have gotten one of the last "ALL ACCESS XBOX ONE S w/24 months of ultimate game pass and live gold" for such a low monthly amount and no interest. Awesome deal, to bad you can't get any more Xbox's because I know a lot of people that want in on this deal. Microsoft must not care about making Xbox's or money OR WHAT PEOPLE WANT!!!!!!!!! They are maybe to busy getting ready for the end game. YEA Vaccines. Time to get rid of the surplus population. : )

    I would recommend this to a friend