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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 1146 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent game selection, including the bundled Star Wars title, and the console's affordable price as major pros. Positive feedback also highlights the ease of use and setup process, along with the console's performance and storage capacity. A few customers noted that only one controller is included and some experienced issues with controller connectivity or backwards compatibility with older games. Some users also mentioned occasional overheating concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,146 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when it was on sale for $199.99 great price for a S. I sold my Xbox one Forza 6 edition that I bought five or six years ago for $190 so I could buy this Xbox one S so I could have a 4K blu-ray player. So is you have a 4K TV I would recommend getting the Xbox one S. Just make sure when you get it you go in the settings on the Xbox and change the settings for your TV so you can watch 4K.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jordan,

      Thank you for recommending this Xbox One S bundle to others. We're thrilled to hear that you got a great deal on it, and we're glad that it's been a good upgrade for you. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Sony user gone Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gaming but have always been a playstation guy after playing nintendo growing up. I've never owned an xbox but have played on them plenty of times. Just couldnt get off of the playstation train. Now that I have the xbox I'm more than impressed. Functionality and the user friendly software alone is enough to have me intrigued. Gaming is phenomenal but so was the ps4 pro. As in speeds switching from dashboard to the game or even trying to capture awesome gameplay...xbox takes the cake. I still play my playstation for certain exusives...but xbox is my go to. Also the all white just looks so dang beautiful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      Welcome to the Xbox family! We're glad that you're a fan of the speed and functionality of your new Xbox One S. Thank you for sharing your experience, and we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game, Price

    Rated 5 out of 5 stars

    Greay unit for gaming and multi-media

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Xbox One S 1TB Star Wars Jedi: Fallen Order Deluxe Edition Console Bundle four years ago, and I've been using it ever since for both avid gaming and family entertainment. I've been very impressed with the console, and I think it's a great value for the price. Here are some of the pros and cons of the Xbox One S: **Pros:** * Affordable * Small and compact design * Supports 4K Blu-ray playback * Comes with a variety of games, including Star Wars Jedi: Fallen Order * Can be used for both gaming and streaming * Wide range of accessories available **Cons:** * Not as powerful as the Xbox One X * No disc drive on the digital-only version * Can be noisy when running demanding games * Lack of some exclusive games compared to the PlayStation 4 Overall, I think the Xbox One S is a great console for gamers and families alike. It's affordable, compact, and supports a wide range of games and entertainment features. However, it's not as powerful as the Xbox One X, and it lacks some exclusive games compared to the PlayStation 4. Here are some specific things I've enjoyed about using the Xbox One S for avid gaming and family entertainment: * For gaming, I've been able to play a variety of games on the Xbox One S, including some of my favorites like Halo, Gears of War, and Forza Horizon. The console has handled all of these games well, and I've been impressed with the graphics and performance. * For family entertainment, I've used the Xbox One S to watch movies, stream TV shows, and play games with my kids. The console has been great for this, and it's been a great way to bond with my family. * I've also used the Xbox One S to play games online with my friends. This has been a great way to stay connected with friends who live far away, and it's been a lot of fun. Overall, I've been very happy with my purchase of the Microsoft Xbox One S. It's a great console for gamers and families alike, and I would definitely recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the games that came with it. Great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had savings so it was cheaper than we originally thought. Warranties from Best Buy are the Best. Workers so caring and helpful. Love this place for our electronics & warranties!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One S 1 TB

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console for gaming purchased at beginning of Pandemic to pass the time turned into a hobby lol. Great graphics memory space is enough for atleast 10 large file games plus some music. Overall good purchase for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got It March 7th before covid-19 hit. X-BOX kept my kid entertained while we stayed indoors isolated and quarantined. Its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, best xbox ever, works great never had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 3rd Xbox one game system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish Xbox had all the games PS4 has. Xbox is just so customizable and looks cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My local store was sold out, but they found me one in California. Appreciate ya

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox sucks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Sucks! PS5 won the gaming wars. To long to download. Once it downloads ask you to download the download after downloading the download you have to download that download to download the game then you can play after you download wth Mann ! This things crap

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    so fun and easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i got this for black Friday and i love it the Xbox one s is so fast to setup and so easy also. you a get a slip that has a code for star wars Jedi fallen order deluxe edition, 1 month of EA access, 1 month of Xbox live gold, and 1 month of the game pass but that's only if you never had one before. but anyway love the Xbox love the game and great deal. also sorry for bad pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Black Friday deal!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Christmas, my son was wanting to upgrade his Xbox one for the 1TB model, a new controller along with the Star Wars delux edition game. I had been price comparing for a couple of weeks and knew that this was going to be an expensive gift. So at 10pm on Black Friday I decided to look on the BestBuy website and see what they had to offer. I was elated to find this Star Wars Xbox One bundle, still available, with everything on his wish list at a great price. What sweetened the deal was my 25.00 members reward certificate, that brought my sale price down to 185.00.. Bestbuy was 10 minutes from closing, fortunately I was able to order it on line to pick up at the store without any shipping costs.. Needless to say I am one happy parent with my Bestbuy purchase with all the money I saved!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bennie,

      Thank you for sharing your experience! We're glad that you were able to get a great deal on your son's new Xbox One S bundle. We hope he is having a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game, Performance, Price

    Rated 5 out of 5 stars

    Great system with a great game!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my brother’s family for Christmas. It was an amazing deal during Black Friday for $199. It’s a great system and the Jedi game is pretty fun too. Great buy and I recommend it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending your new Xbox One S bundle! We're delighted that you got a great deal on it and that you're enjoying playing Star Wars Jedi: Fallen Order as well. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game, Price

    Rated 5 out of 5 stars

    My favorite bundle so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bundle as Fallen Order is so much fun. Plus you even get a month of Xbox Gamepass and EA Access as well. Great value, great game, tons of fun. Highly recommend for any Star Wars fan.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      Thank you for highly recommending this Xbox One S bundle to other Star Wars fans. We're glad that you're enjoying both Star Wars Jedi: Fallen Order and the free trials for Xbox Game Pass and EA Access as well. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My brother in law needed a small upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother in law needed a small upgrade from the original Xbox one. Runs faster and has more storage. He is happy he can finally update his favorite games. An issue popped up where we saw the Xbox one x for the same price. Tried to exchange it, but an error occurred on the associate part. Rather then waiting another week. We just accepted this system. Still a solid upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The XBox One S is a great gaming console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous XBox console I owned was a 360 and it was awesome...but the XBox One S is so much faster and easier to use and has amazing graphics too! Evan the sound through a basic home theater sound system is incredible and really adds to the whole gaming experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congrats on making the leap to Xbox One S! The great news is that your new Xbox is backwards compatible with hundreds of Xbox 360 games so you don't have to say goodbye to all your old favorites. Discover the full list of backwards compatible games here: https://xbox.com/backcompat

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great deal for bundle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this bundle not expecting the game to be good considering EA is behind it. But it is actually pretty good. Very "dark souls," but still worth playing for star wars fans. Console is surprisingly fast and some of the apps such as VRV work better here than on my PS4 Pro. Overall I would recommend this to people interested in what Xbox offers. This console is only lagging in the graphics compartment to the Xbox One X. Otherwise it plays the same games and does the same things.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gary,

      Thank you for letting us know how much you're enjoying your new Xbox One S. Thank you for recommending it to others, and we hope you continue to have a lot of fun playing Star Wars Jedi: Fallen Order on it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replaced original Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with the Xbox One S as a birthday gift. He said this one is faster and overall just better in every way. He had the original Xbox so it was certainly time for an upgrade. My son doesn’t have a 4K tv so we didn’t see the need for the Xbox One X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      A new Xbox One S sounds like a wonderful birthday gift for your son! We're glad that he's enjoying its faster and more powerful performance. Thank you for sharing his experience, and we hope he has a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always been a Playstation guy. Never really liked Xbox, but then I tried out this one at a friends house and had to get it. Bought it at a great price on Black Friday and its been great, really happy with my console change decision

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Seemed like a Great deal for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this X Box One S 1TB Star Wars Jedi: Fallen Order Deluxe Edition Console Bundle at Best Buy for the Black Friday Promotion they had going on. I needed to upgrade my X Box 360 I currently have so that was one reason I purchased this gaming system, so I could play the All the Physical Game Disks I have and play DVD and Blu Ray Movies. I was told by the Best Buy Employee that this would be the perfect gaming system for the Best Price they had, which currently was $199.99 and the Regular Sale Price for this was Normally $299.99. However, I was able to use my Best Buy Rewards and the price dropped down to $154.16 for this X Box One S for me, so I figured I had a great deal. That is almost a 50% Savings off the Regular Sales Price of the item. As of today I have not been able to actually connect the System so I am unable to comment on anything else. I did purchase a 2 Year Protection Plan with this System that I strongly suggest even though it comes with a 1 year limited manufacturers Warrantee. I figure this is an important investment and should last me a very long time if I take care of it properly but things like the Weather, and Electrical issues and Lightning and Movers and other situations are not in my control.! So why take that chance, just have some peace of mind for a few extra dollars. I actually still have my Original X Box in perfect condition that I have in storage. Overall I would recommend purchasing this item over the All Digital version if you can. But if you can afford it and want to spend the Money go ahead and buy the X Box one X. It is basically the same as this one but as I understand it the Graphics is beefed up and the processing power is better. It is just a little more powerful than this Version and more expensive. Well, good luck out there to all you gamers and I hope to see you in the Virtual World.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jamie,

      We're thrilled to hear that you got a great deal on your new Xbox One S bundle. Since you're upgrading from Xbox 360, you may be glad to know that Xbox One S is backwards compatible with hundreds of Xbox 360 and original Xbox games. For more information, go here: https://aka.ms/AA4w2z2

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

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