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Your price for this item is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 3078 reviews

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    Rating 5.0 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 5.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Xbox One S 500GB console's 4K capabilities, graphics, and ease of use. Many appreciate its slim size and the inclusion of an extra controller, along with the picture quality and overall performance. However, some users express concerns regarding the limited storage space and the battery life of the controllers. The relatively small hard drive capacity is a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 2,435 reviews
  • Pros mentioned:
    4k, Size

    Rated 5 out of 5 stars

    Much smaller then original xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so now I can watch 4k content. Plus I wanted the smaller xbox! So far so good! I keep winning in halo! lol if you have a 4k tv and you enjoy gaming its a better route then buying a 4k player. Only downside is I will have to move it to my 65 to watch movies as soon as I start building my collection.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice video game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited for a long time to upgrade my video game console and I am very pleased with my selection. This console is thin & doesn't take much space. Simple yet very functional. My video gaming experience has gone to a new level and. I am enjoying every moment of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for a gorgeous Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get this because my brother and I have a PS4. He moved out, I was left with the 360, and when I saw a commercial for the one S, I immediately loved it, went to Best Buy, they had an incredible deal to purchase the console, you would get a battlefield copy, a controller and a gift card! That's rad! I was sold. And haven't looked back on this purchase! Also a gift for myself for the new year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Xbox one s. I traded in my old Xbox one and bought this for myself as an early Christmas present:) came with a battlefield download too. The game is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k Player/Game System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need I say more.... Best 4k Player and the fact it's a Video game system does an outstanding job on upconversion and 4k reproduction. Gaming on a whole nother level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep Getting The Best Deals on Great Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Does it again ... They don't Disappoint when it comes to customer services and satisfaction.... they will match competition and go the extra mile for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot because you can buy games online so you dont gots to go to the store and you can watch dvds and watch netflix anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 1st box one for a Christmas present for my boys! Great customer service & Great price @ Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, I will recommend all my friendss

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Size
    Cons mentioned:
    Hard drive space

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about this model is 500GB is way too small. I would go with 1TB minimum. If you can spring for the 2 TB go for it. I've generally been a PlayStation user, right up through the PS3. I decided I would initially skip the PS4 and Xbox one until they showed longevity and got upgraded. I have also, typically bought Xbox machines at the end of their cycle, and I have always liked them. Xbox also seems to start slow and build when they release new machines vs the PlayStation. So I waited to see the new versions of each machine, and went with the Xbox One S over the PS4 Slim. Once again Xbox started off slow, but in these upgrade versions I think it has taken the lead in architecture, Hard Drive Space, and Price. Compared with the original Xbox One, we have a few key differences. Most good, some would say not all good, but as far as the "Cons" go, none of them mean that much to me. However, I have listed them for those who might care. They are as follows: Pros vs. Original Xbox One: 1) 40% smaller! And yes, the difference is very noticeable (see my comparison pictures) 2) 4K output. Not as big of a deal to most people as 4K adoption is not huge yet, and it's only really for video/Blu-ray (games are up scaled) but I have a 4K TV, so why not get ahead of the curve for once (PS4 Slim does not offer this). 3) The side USB port has been moved from the left side to the front, which is great for space saving 4) No gloss finish. As always, glossy finishes look great on day one but do not age well (easily scuffed and scratched). 5) Built-in power supply. 6) Hardware upgrade. In addition to the 4K hardware upgrade (HDMI 1.4 vs HDMI 2.0), there is more processing power available for HDR. 7) Higher capacity. You can now choose from models ranging from 500GB to 2TB. The extra internal space of the 2TB version was a huge selling point to upgrade. 8) The new Xbox One controller with Bluetooth, 3.5 mm Headphone jack built in, and new textured handles. Current Xbox users seem more excited about the controller than anything else! Cons vs. Original Xbox One (Again, I personally couldn't care less.) 1) As of launch, only available in white. I think it looks slick. 2) No elite version for the real game geeks. 3) Does not offer any option of a bundled Kinect, though it has been clear for awhile that Kinect support has been dwindling, and I find these motion sensors to be gimmicks (Go outside or to a gym. Meet someone Jeez!). 4) Does not include a headset, not even a cheapy earbud-style one. The one thing I do care about. All in all I think it's a great buy for these systems, and it looks like it will be around for a little while longer.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Controller, Graphics

    Rated 5 out of 5 stars

    Loving it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox one s, I'm so glad I waiting to get the one s instead of getting just the Xbox one. The graphics are insane controller feels great in my hands and the console looks clean and sharp. It's a great buy at $250 you usually pay $300 just for a 4k blue ray player but to get a game console out of it too is a steal and it's got even more potential than that

    I would recommend this to a friend
  • Pros mentioned:
    4k, Controller, Size

    Rated 5 out of 5 stars

    Big improvement

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbone S is a big step up from the original xbone. The size, speed and looks are much better. Add in a 4k player and what the cost is and its easy to see the value. The controller is much improved as well. Will I upgrade to scorpio when it comes out? Yes but I plan on keeping my xbone S for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics, Size

    Rated 5 out of 5 stars

    Best System By Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One S console totally makes the other's pale in comparison. It's no longer the size of your grandmother's VCR which makes taking it from place to place a breeze. The games both old & new look AMAZING & the graphics rock. I bought this online & it came on time in perfect condition. I did purchase the protection plan because this wasn't an inexpensive item but Best Buy did give me a price that was easily $50.00 less than ever other retailer & they have a price match guarantee. Everything about this system is worth every penny. If I had one complaint it would be that I need to be online to use the live features & the blu ray but it's not a big enough deal to even be a concern. I am satisfied with the Xbox One S & Best Buy in a big way. Definitely would recommend this to a friend, family, a neighbor...an anyone...It's so worth it!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Size

    Rated 5 out of 5 stars

    Pros and Cons vs. The Original Xbox One,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today is a day I have waited a long time for, the day my Xbox One is no longer the size of a VCR from 1989. Compared with the original Xbox One, we have a few key differences. Most good, but not all. Pros vs. Original Xbox One: [+] 40% smaller! And yes, the difference is very noticeable [+] 4K output. Not as big of a deal to most people as 4K adoption is not huge yet, and it's only really for video/Blu-ray (games are upscaled) [+] The side USB port has been moved from the left side to the front, which is great for space saving (if another device is to the left) and less damaging if someone trips over the USB cable. [+] No gloss finish. They did get rid of the gloss in a minor pre-S refresh, but I'm happy to see it is completely gone. As always, glossy finishes look great on day one but do NOT age well (easily scuffed and scratched). [+] Built-in power supply. To me, this is HUGE (reverse pun intended). The old power supply added an unreasonable amount of heft to the already oversized console. It is especially great if you like to pack and travel with your Xbox since that's one less brick to carry around, and makes it much easier and cheaper to have spare 'travel' power cables so you don't have to remove your main cables when traveling. [+] Hardware upgrade. In addition to the 4K hardware upgrade (HDMI 1.4 vs HDMI 2.0), there is more processing power available for HDR, though to be honest I'm not sure how much I care about that. The real hardware upgrade won't be until Project Scorpio in 2017. [*] Higher capacity. You can now choose from models ranging from 500GB to 2TB! I definitely recommend no less than 1TB considering how quickly these games eat up hard drive space. I'm not a fan of cluttering up my area with external USB hard drives, so the extra internal space of the 2TB version was a huge selling point to upgrade. Cons vs. Original Xbox One: [-] As of launch, only available in white. Don't get me wrong, the white looks beautiful, but you can't go wrong with additional color choices. In my case, white matching NOTHING else in my home theater setup, so I would have preferred to stick with black. I'm sure that will come soon though. [-] No elite version (yet), which means no hybrid SSD available for faster load times. Elite controller still works great though. [-] Does not offer any option of a bundled Kinect, though it has been clear for awhile that Kinect support has been dwindling. [-] Does not include a headset, not even a cheapy earbud-style one. [-] Kinect users *raises own hand* effectively lost a USB port. They removed the Kinect-specific port, so now you'll have to use up one of the two rear USB ports to get your Kinect on. This also raises the issue of the console not including a Kinect-to-USB adapter, which just adds extra hassle to get your Kinect Kinected again. PSA regarding Kinectability mentioned above: For a limited time, you can get a free Kinect-to-USB adapter by contacting Xbox Support and providing your serial numbers. *Is it worth upgrading my Xbox One?* There is not a one-size-fits all answer to this. For me, it was a yes, as I was replacing a secondary Xbox One and I wanted the 2TB and smaller footprint. My Elite is still my main console, which I'm not ready to replace with the S due to the hybrid SSD and color. For most people, I would bet the answer is no. If money is a concern, it's probably no. If you don't 4K game or need the extra terabyte, it's probably no. If you're just a tech geek like me and always need the latest stuffs and thingies, then go for it! Ultimately, I'm still much more eagerly awaiting the full Scorpio hardware update, but the Xbox One S was a long overdue refresh. If nothing else, it at least leaves the Xbox One no longer as a beastly, oversized, whalephant, VCR, gargantuan, monolithic mass of plastic as its prior version was.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Controller

    Rated 5 out of 5 stars

    My favorite gaming system of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily my favorite gaming system of all time, and I've been gaming since the Atari 2600. As a plus for this version it supports HDR and upscaled 4k (but not true 4k, and there's a HUGE difference between the two) as well as 4k/hdr movies. Huge selection of games, great online, the best controllers on the market, and great performance. Only reason I gave it 4 stars is that at this point you'd do yourself a huge favor and just upgrade to the XBox 1X model, which supports true 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Power brick

    Rated 5 out of 5 stars

    Definitely worth the upgrade from a 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, slim, and modern. Definitely a worthy upgrade from a 360 to XBox One S. Was wondering if I should get the One instead, saving $50 but definitely made the right choice by going with the S. Don't have to worry about the power brick and it's so much easier for carrying around in a bag. Controllers are really good, not too different from the traditional ones, but Bluetooth is definitely a plus. Overall, really good buy.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Size

    Rated 5 out of 5 stars

    Good first update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller profile is nice, no brick is outstanding. Bought as a replacement for my kid's Xbox 360 which had died on us. It's only hooked up to a 720p TV, so no benefits to having the 4K or HDR. But it's an Xbox One with upgraded power features, so it's smoother than my Day One edition, and quieter. My kid mostly plays Assassin's Creed on it and watches Netflix, has been doing what I wanted with no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics, Size

    Rated 5 out of 5 stars

    Great Upgrade from Original Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One S is better in every way, from design to the 4k capabilities including blu ray / HDR to the refined bluetooth controller. The actual system is smaller, sleeker, and has better disk eject button and usb placement. If you have an original xbox one and are thinking of upgrading, it is worth it, if you have a 4k tv.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Size

    Rated 5 out of 5 stars

    Great Upgrade from Original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an original Xbox One at launch and absolutely hated it, it was buggy and huge. I purchased the new Xbox One S to play Forza and I have not been let down by it since I purchased it. They have fixed all the issues of the original Xbox One and have made a killer console. Add 4K on top of that, great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price for 4k and gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this knowing i had extra storage. But the value is in the 4K playing and upscale. It will also work with HDR if your TV is compatible. I like the bundle with the game as well. Battlefield 1 is one of the most realistic graphic game i have played. It is completely worth the purchase.

    I would recommend this to a friend