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Microsoft - Xbox One X 1TB Console with 4K Ultra Blu-ray - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 3820 reviews

97%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 16 reviews

Pros

Cons

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    It's OK

    Posted
    Jerm

    The problem I have with the X isn't the price (especially for what's inside), or the lack of exclusives as many people complain about. My problem is, it's not necessary if you already own an old XB1 or an Xbox One S. Because the difference in visuals just is NOT a giant leap. I'll do my usual list of Pros and Cons. There isn't a huge list, but here you go. 1. It's a heavy duty machine, packed together nicely 2. The GPU is pretty close to a GTX 1070 on the Nividia side, but not quite. Slightly behind, especially for 4k (framerates). 3. It's very quiet, sometimes to quiet. And the vapor cooling is nothing new but seems to actually work well here. 4. Even on a 1080p TV you can see "some" differences. but I do mean very minuscule. As it's aimed for 4K the supersampling is still quite good. CONS 1. Make sure you plug this into a wall outlet and not a surge protector, being that it has one built into it already. Some systems have bricked very quickly (and won't power on), because of this. And yes it's a fact, you can google it. Or watch Youtube. 2. The fan can be fickle, sometimes it gets very loud under load, and sometimes it stays quiet. Which is "fairly" normal. The fact that it's not consistent like the PS4's fan. Is what concerns me. And actually sometimes it almost sounds like it's not working properly. Only time will tell. 3. This system actually takes LONGER to boot up than the original FAT system, and the S model. Why? I have no idea. 4. The load times are also slower than the old models. I have no clue where people come up with the idea that they are faster. I tested Rise Of The TR (ultra slow load times), Forza 7, and especially Halo five. I still own an S model and couldn't believe it took so long on the X. I'm still baffled by this. 5. The controller seems cheaper than the older models (though that could just be me). So basically that's it, there isn't a whole lot to say because it's just not that different from the others, except for a resolution bump. And steadier framerates. Not faster in most cases. Also I must mention many tests have showed that games played in 4K drop frames clear down into the 20's because of the weaker CPU. Which I should have mentioned is the Achilles Heal of the whole system. But MS had to cut back on this otherwise it would have been 599$. So overall I feel bad rushing out to get one of these even though I have a 90 day return policy. I'm still thinking of returning it. And on one final note I really like the way some games look marginally better on my Sony 1080p, than they do in 4K (with HDR) on my Samsung 4k. Call me crazy but it's just NOT a night and day difference. And I think that's the whole basis of my review. Is it worth 500$ for people with a 4K TV? I suppose. Is it worth it for the slight upgraded visuals (not much more than the S) on a 1080p TV. Absolutely not. It's still just the same "old games" that you've been enjoying on stock Xbox One(s) for the last 4 years. Also it's not a "new" console, just an Xbox One on steroids, basically. Also I feel the Pro was a mistake on Sony's end as well. As I've had the PS4 slim for a while now and never an issue. Or even a thought to need any "enhanced games". So it's a lot of power, but what does that really translate to in the real world? Well not much. I think people have realized this since they aren't sold out anywhere now. Personally I'd get the S for 189$ on sale and save yourself 329$. Because with the mediocre 4K games, and low framerates, it's just not worth the extra price. I'm 42 and been gaming for many years, also I build gaming PC's. So just ask yourself, do you really NEED the X? That's up to you. I can't recommend it though. Sorry.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Proud of the commitment from Microsoft.

    Posted
    CrysisComplex

    Original Review: November 9, 2017 I love it. It’s taking its place over my PS4 Pro in the first HDMI slot that’s for sure. I’m pretty sure you already know what the Xbox One X does otherwise you wouldn’t be here. Project Scorpio Edition is that same Xbox One X console just with a pretty coat of paint. It has polka dots on the top and goes to a gray color tone. The X really does look good with the black and hint of green lettering on the front. This is a dense system very heavy but not difficult to move; You can tell Microsoft put their heart and soul into this product. The system has a lot of power in it and perfect for showcasing your 4K TV. Xbox One X is quick with the UI and it does open apps insanely fast. 4K HDR looks phenomenal Gears 4 and Forza 7 really shine on the system just wish they had more new first party games that took advantage of the system at release. The family loves using it and they love the 4K Blu-ray built in. In my opinion, it really is and remain an all in one box; that was Microsoft vision and I believe they promised on that. $500 is a steep price to pay at first but I feel like the investment and value is there just not “unlocked” And the X is sure to come down in price with retailers in the next 6 months. Xbox 360 games look better but don’t expect a massive improvement. All in all, it’s the perfect streaming box and the most powerful console in the world right now. Spend the extra cash on the Xbox One X and have it all. (Note: Get an external hard drive. It is a MUST. No really, AAA games now take up nearly 100GB of space or more. I get it with the massive 4K textures but this takes the cake. I now have 214GB left from the 1 TB and keep in mind that not all of these are UHD games but imagine 1-2 years from now. 1TB is not going to cut it.) Update 11/23/17: I’m already out of hard drive space not even a month away. So yeah I would highly recommend a 2 - 8 TB HDD if you certainly going to download a lot of games. Destiny 2 will get a 4K HDR patch next month. As it stands it’s 33 GB, the 4K textures on this game are going to be massive I’m sure. I notice someone else said you shouldn’t be shocked by games eating up space and questions people if they are gamers who are stunned by this. That is beside the point, I’m not “shocked” by the space being so overblown. I’m simply pointing out that these companies can’t get away with such small storage for much longer going forward and for YOU to get an HDD as soon as possible. They are already working on improvements to how storage is handled. For example, Devs can cut out things that don’t matter to the local country games and giving you the option deselect language packs. This is what is needed going forward and at least glad they are going to do something and I’m proud of that. Update 2/28/2018: Mircosoft has remained to deliver promises on the Xbox One X. The system is stellar and has a strong lineup of games. The monthly pass service is on $10 a month and well on its way to being the Netflix of gaming. There is an App for PC that allows to the streaming from Xbox...and an iOS app called OneCast which works amazing. this is by far my favorite system since the Sega Genesis and the Dreamcast. Keep up the great work Microsoft.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Thank you for the very thorough review of Xbox One X! We're glad to hear that you're still enjoying it now as much as when you first got it. And good call on the recommendation to invest in an external hard drive if you plan on installing a lot of games -- it'll definitely come in handy in the long run. We hope you continue to have a lot of with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Excellent bang for your buck

    Posted
    Jake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let's get this out of the way, this is still a console, and it won't give you the same gaming experience that a high end gaming PC will. That being said, no gaming PC priced under 750$ is going to be able to run modern games at 4k, much less play 4k Blu-rays, and even PCs priced under 1000 are going to be limited in the 4k department, unless you're a builder who knows how to find parts cheap. If you've got better things to do than fiddle around with PC settings, on a budget, or just don't game enough to justify a 1000$+ rig, but still want to make the most of your new 4k TV, this is the best choice for you. 4k Blu-rays: There's not much to say here, it has a 4k Blu-ray player, and it will play them back in 4k/HDR10. You'll have to install the free Blu-ray app from the Xbox store, but I can't complain about it too much. Only real downside in this department is a lack of settings to fix audio lag, but most TVs and receivers that you'll be plugging this thing into will already have those settings anyways, so it's not a big deal. 4k/HDR gaming: This is the feature that sets the X above its less expensive sibling (the S), which also has a 4k Blu-ray player. The 4k resolution's impact on gameplay is subjective, as most games don't have a huge difference outside of more crisp edges and some antialiasing improvements, but the real game changer is the HDR, and good Gandhi does it change your experience. Keep in mind, I have a Samsung MU8000, so your model of TV may produce difference experiences from mine... But on my TV, the HDR is incredible. Colors are more vibrant, blacks are deeper, whites are brighter, but more importantly... The details stick around. In both bright and dark spots, rather than creating black and white "blobs". This feature has ruined me forever, and it's hard to go back to SDR now that I've seen how amazing it can be. Keep in mind, not all games support 4k/HDR, but the library is pretty big, and it keeps growing, with most big games having 4k/HDR updates. Don't have a 4k TV? If you don't have a 4k TV, I would still recommend this for a few reasons. For one thing, even if you're running a 1080p TV, the extra power under the hood will be dedicated to running the game smoother, with most games hanging out around the 60fps mark. You're going to notice a big improvement in game performance, in fact I run many games in 1080p with HDR just to get those 60 frames. Also, in some cases, games will have better graphics than the standard Xbox one or Xbox one S. A good example of this is Ark survival evolved and the Xbox one X only "enhanced graphics" mode. Another benefit you get even without 4k is some degree of future proofing yourself. 4k Blu-rays will play in 1080p if not hooked up to a newer 4k tv, so you can start stocking up on your media before you decide to invest in a 4k TV. Another great thing about this console is its size, and how quiet it is. It's not only tiny, but thanks to it's vapor chamber cooling system, it's almost silent. The only time I ever hear three thing is if I leave it running in game, and everything in my apartment is dead silent, and even then it's just a light pulsing hum. Bottom line: Contrary to what the PC master race knobjobs will tell you, this is a fantastic piece of hardware, and will give you a gaming experience that similarly priced PCs can only dream of. If you don't care about the 4k HDR gaming, or boost in game performance, and you just want a 4k Blu-ray player, save yourself a few bucks and get yourself the S, which also has a 4k Blu-ray player.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey Jake,

      Thanks for your thoughtful evaluation of your new Xbox One X! You made a great point in calling attention to how versatile it is -- it's powerful enough to play games in true 4K with fast framerates and load times while also being a good 4K UHD Blu-ray player. And we agree, people who haven't upgraded to a 4K TV yet will still see big benefits in their overall gameplay experience.

      We hope you get a lot of use out of your new Xbox One X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Best Console right now

    Posted
    Joe13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The X Box One X is one of a kind. You will feel fully immersed in the game as you play. With 4K resolution, the colors are brighter, whites appear whiter, blacks appear blacker with great contrast, and you can see differences in detail that truly bring the image and experience to life. I raced cars with the X Box One X and could see even the tiniest detail, such as the reflection on the car windows that made it even more realistic. If you don’t have a 4K resolution TV, the X Box will conform to 1080P resolution or lower to still give you that amazing experience and bring out the most from whatever resolution you have. At 2.3 GHz, the game can bring you even faster and smoother response times and interactions that feels almost life-like. You will even notice that the games load even quicker. With 12 GB memory you will be able to quickly load your games and experience even greater performance. As I was playing I even noticed that the animations were extremely realistic, from the lighting to the people animations, everything was crystal clear and realistic. The gaming momentum is so quick, that it can reach up to 326 GB per second which is so seamless you will notice the difference between other gaming platforms. What I love most is how great the design is. It has a rich black color, is slim and sleek. It is super innovative and stylish. Now you can pick up your 4K (2160P) games and truly experience them the way they were meant to be experienced. The contrast really comes out with games, offering you greater visual depth. I definitely recommend picking up X box one X enhanced game to experience gaming better than ever. Driving the Forza 7 motorsport game I was able to immerse myself into the game. It feels as if you are really driving a car. The crashes, the movements, the sounds, the lighting, the feel with the controller was all extremely realistic. Dolby Atams and DTS:X offers 3D spatial sound that really puts you in the center of it. You will experience sound as if you are in a 3D Imax movie. The crashes really come alive from the sound and imagery. It is definitely worth splurging on this product for the experience. It is an experience like none before. Add the Microsoft x box x wireless controller, or even the Winter Forces special edition, to enhance your experience. This controller is for the ultimate gamer. The wireless controller offers amazing control as you play the game. The controller is unique and has a super cool color scheme, which is Arctic Camouflage. It functions just like the xbox one x controller, but has a unique look and is wireless. It is amazing quality, with a textured grip, button mapping, and smooth feel. What I like most is that it has Bluetooth technology, so I can move around without worrying about the cord bumping into anything. It even includes 3.55 mm stereo headjack set to connect to any compatible audio headset. With Bluetooth technology, you can play with any PC windows 10 or tablets. My younger brother loves xbox and is super excited to play with this one and by having the wireless controller my parents won’t have to worry about wear and tear, and tangling of his current controller. My brother and his friend are pretty energetic, so they tend to move around a lot and tangle up the controllers. It seems like the life span of this controller will be much greater and they will have twice the distance to move around. This Xbox is a must for any gamer, and even a beginner. I do not play much, but l. With speed and reliability, you can compete, share and connect with others. Purchase Xbox Live Gold and you can get 2-4 games per month! For someone who doesn't have a ton of experience gaming, I loved this console and found it easy to navigate and learn. As you move the throttles, the motion in the game is smooth and not jerky. As you push the throttle faster, it will move the object faster as intended. Very easy for a beginner! You can even join Xbox Live and join the xbox network It is definitely worth the price, and worth it to splurge on this to get the best quality around. I...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Best Console right now

    Posted
    Joe13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The X Box One X is one of a kind. You will feel fully immersed in the game as you play. With 4K resolution, the colors are brighter, whites appear whiter, blacks appear blacker with great contrast, and you can see differences in detail that truly bring the image and experience to life. I raced cars with the X Box One X and could see even the tiniest detail, such as the reflection on the car windows that made it even more realistic. If you don’t have a 4K resolution TV, the X Box will conform to 1080P resolution or lower to still give you that amazing experience and bring out the most from whatever resolution you have. At 2.3 GHz, the game can bring you even faster and smoother response times and interactions that feels almost life-like. You will even notice that the games load even quicker. With 12 GB memory you will be able to quickly load your games and experience even greater performance. As I was playing I even noticed that the animations were extremely realistic, from the lighting to the people animations, everything was crystal clear and realistic. The gaming momentum is so quick, that it can reach up to 326 GB per second which is so seamless you will notice the difference between other gaming platforms. What I love most is how great the design is. It has a rich black color, is slim and sleek. It is super innovative and stylish. Now you can pick up your 4K (2160P) games and truly experience them the way they were meant to be experienced. The contrast really comes out with games, offering you greater visual depth. I definitely recommend picking up X box one X enhanced game to experience gaming better than ever. Driving the Forza 7 motorsport game I was able to immerse myself into the game. It feels as if you are really driving a car. The crashes, the movements, the sounds, the lighting, the feel with the controller was all extremely realistic. Dolby Atams and DTS:X offers 3D spatial sound that really puts you in the center of it. You will experience sound as if you are in a 3D Imax movie. The crashes really come alive from the sound and imagery. It is definitely worth splurging on this product for the experience. It is an experience like none before. Add the Microsoft x box x wireless controller, or even the Winter Forces special edition, to enhance your experience. This controller is for the ultimate gamer. The wireless controller offers amazing control as you play the game. The controller is unique and has a super cool color scheme, which is Arctic Camouflage. It functions just like the xbox one x controller, but has a unique look and is wireless. It is amazing quality, with a textured grip, button mapping, and smooth feel. What I like most is that it has Bluetooth technology, so I can move around without worrying about the cord bumping into anything. It even includes 3.55 mm stereo headjack set to connect to any compatible audio headset. With Bluetooth technology, you can play with any PC windows 10 or tablets. My younger brother loves xbox and is super excited to play with this one and by having the wireless controller my parents won’t have to worry about wear and tear, and tangling of his current controller. My brother and his friend are pretty energetic, so they tend to move around a lot and tangle up the controllers. It seems like the life span of this controller will be much greater and they will have twice the distance to move around. This Xbox is a must for any gamer, and even a beginner. I do not play much, but l. With speed and reliability, you can compete, share and connect with others. Purchase Xbox Live Gold and you can get 2-4 games per month! For someone who doesn't have a ton of experience gaming, I loved this console and found it easy to navigate and learn. As you move the throttles, the motion in the game is smooth and not jerky. As you push the throttle faster, it will move the object faster as intended. Very easy for a beginner! You can even join Xbox Live and join the xbox network It is definitely worth the price, and worth it to splurge on this to get the best quality around. I...

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey Joe,

      Thanks for sharing your insights! We're really happy that you're enjoying all the 4K-enhanced gaming goodness that the Xbox One X has to offer. And if you're going to pick up a second controller (and you should), the Xbox Winter Forces Special Edition Wireless Controller is a great way to go.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    A Product Worth Appreciating

    Posted
    CapMax

    I've tried to be a PC gamer before but consoles have won me in the last few years as a cheaper and fun way to enjoy games. I chose PS4 as my first PlayStation buy ever a few years ago, and it has been a most valuable purchase of mine. One must admit that the content for PS4 is really competitive and that the system is a slight step above the Xbox One. But nowadays, the Xbox One and even the PS4 are showing their age. I honestly think the Xbox One was underpowered when it came out, and today, evermore so. Microsoft finally comes to the fight and overcharges the heck out of the Xbox One with Xbox One X. I am talking about a system that really impresses. This system is finally ahead of its time, and should last at least a few strong years. I have only played COD WW2 on my One X but had been playing on my Xbox One S prior. I have a 4K tv in which to harness the benefits that both systems offer. Both systems play the game quite smoothly, but the One X has some features that constantly make me smile. Comparatively, the One X runs even smoother, runs in native 4k which is awesomely pleasing to look at, exhibits seamless draw distances, and loads everything quicker. Running around The Third Reich in Zombie mode with the One S, I'd notice that signs within the game have a fair ressolution. But on the One X it is like being there because the signs are perfectly crisp. More than that, they remain clear even at far distances. In the One S, I would walk up to a sign to read, and I could always notice the sign jump up in resolution as I got closer, eventually actually becoming readable, but still not even close to the fine detail that the One X's 4k was chugging out. Draw distance is something that bothers me in games. It destroys the realism when objects start popping up as the user approaches new areas in a game. It feels great to see stuff not only clear from far away, but hyper clear all together. The One X, was a hefty purchase for me, but it is truly a high quality machine. It's unquestionably more powerful than any console before it, and if you're someone who appreciates quality visuals, then the One X is going to really going to satisfy you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best media/video game system out

    Posted
    theCrash
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have a home theater with a 65" 4K HDR Samsung TV and Dolby Atmos surround sound system and have been waiting for the X since it was announced. I held off playing Gears of War 4, Forza Horizon 3, and other exclusives completely until this thing came out and it was completely worth it. Although a little hesitant with that price tag, I decided to try it and if I didn't find it worthy I could always return. The X allows playing some older 360 games at 4K so the first game I tried was Assassin's Creed from 10 years ago. My mind was blown. It looks like a brand new game. I know you can do this my hooking up a powerful PC to a TV but being able to play it on an Xbox using the original 360 disc is one of the best customer-friendly features I've seen in a while. It makes me want to replay some of these 360 games. Onto the Xbox One enhanced games. I tried a few. Halo 5 looks awesome and is smoother and more detailed than ever, 4K and 60fps. Diablo 3 is running at a native 4K and is super sharp/smooth. Hitman plays great in 4K and HDR. This console proves 4K is a bigger deal than its been made out to be after HDR has released. Even though it bumps some games to 4K and/or 60fps with HDR, not all games are enhanced that way. Other games like Injustice 2 are enhanced visually (more details and better shadows, lighting, rendering) but with no large resolution bump. It still looks better than ever. If a game hasn't received an X update, it will still run with higher or more stable frame-rate than it ever has on the OG Xbox One or even the PS4 Pro. It will also load faster, Witcher 3 is at times a whopping 1 minute faster during load screens. A better experience regardless what game you are playing. After testing a few of the X-Enhanced games, I realized most of them I already played and am not keen on going back for visual upgrades so felt a slight disappointment. Then I remembered there are a good chunk of new releases I can really enjoy this console with: Injustice 2, Wolfenstein 2, Forza 7, Assassin's Creed Origins. The console has launched in the middle of the same old Assassin's Creed, Call of Duty, EA Shooter season so whoever is underwhelmed by those games may think "I'm going to buy an Xbox One to play those games? No way." To that I say, have some patience and remember that the following games are coming and will play best on this console: Red Dead 2, Kingdom Hearts 3, Monster Hunter World, State of Decay 2, Sea of Thieves, Cyberpunk 2077, Anthem, Far Cry 5, Metro Exodus, Kingdom Come, Dragon Ball FighterZ, Code Vein, Darksiders 3, A Way Out, Skull & Bones, and many more. Onto the machine itself. It's matte black, small, sleek and quiet. The controller is the best this generation for me, but the Elite Controller (sold separately) is on another level. I still am mind-boggled by the fact that so many people still use a controller without back paddles for shooter and 3rd person action games. Xbox One X is fantastic value for its cost. You cannot build a PC more powerful than this for the money and include a 4K blu-ray player as well. Bottom line: It looks phenomenal on my setup and I think it will give even 1080p TV's a huge boost. If you want the best graphics of for yesterday's, today's and tomorrow's games, you won't go wrong with the X. If you have my setup or something similar and are not sure yet if you should get it, just do it, you won't regret it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ultra Premium Gaming Console, with Sticker?

    Posted
    Swede

    I had the very first XBOX, but missed the 360 generation. Therefore, while I love my Nintendo Switch was ecstatic to order the XBOX One X to expand my gaming options. There is a lot to love about the XBOX One X. It has a beautiful design for being such a large, heavy box. The controller is comfortable and ergonomic. Graphics are fantastic. I love my Switch's graphics on first party Nintendo games, particularly ones that run 1080p 60fps such as Mario Kart or Splatoon2. However, third party games do not look so great on Switch, so when I am playing on a TV, I love playing these third party games instead on XBOX One X. Perhaps the biggest reason to buy an XBOX, either this X or a S, is gamepass. Even if you don't plan to buy many games, just buy Game Pass for small monthly fee. You will have dozens of games at your disposal. Wow. However, there was one huge flaw in my XBOX ONE X. I also love retro game and collecting gaming items. This XBOX One X is the most premium console you can buy at least by price tag and graphics performance. However, despite that, Best Buy decided to put a large sticker across the front of the console's box before shipping. Therefore, I feel it was not the smartest place to order. It looks used or like a has been system. When I take it out in 10 years time to admire, instead of the beautiful box, I will see that sticker! Microsoft should provide some instructions to retailers about the importance of aesthetics on such a premium product, or really, any product if you are proud to sell it. I will attach a picture to show, if this type of situation will bother you, you might want to go elsewhere. Overall, pretty awesome console, very ugly sticker on the beautiful box!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid Gaming Console with Issues

    Posted
    malexandria
    • My Best Buy® Elite Plus MemberElite Plus Member

    The XB1X is a very solid but flawed gaming console. I think $500 is a nice price for everything you get, at least on paper. Unfortunately the reality sets in. I traded my S in and something else, so I managed to get the Scorpio Edition for about $220. I picked up 7 enhanced games during MS's amazing BF sale and everything looks stunning, far superior to my Pro. I wanted to buy most of those games for my Pro, but their BF sale was pathetic and they didn't have much of anything discounted. So much for Playstation being about gamers. However there were several issues that may cause me to return it. 1. I really don't like the Xbox Interface. It's clunky, confusing and it seems like it takes 3 or 4 clicks to do anything. Even something as simple as closing a game takes 3 clicks and not as intuitive as it should be. The "home" menu is just a mess, I still don't know the difference between "Pinning" something or Adding it to "Home" and there's a limited number of slots for "Home." The controller also hurts my hand and I find the PS controller a lot more comfortable. 2. 4K UHD Player - This was one of the main reasons I purchased the console. Was really impressed with how vastly improved the picture quality was on the X vs. the S. Unfortunately in the last two weeks it's started acting buggy and won't play certain Blu-rays or the fan will get so loud that I couldn't hear the movie. The worst part was for some strange reason, not one of my 7 Sony UHD Movies would play. I suspect it has to do with Sony's poor implementation of BD-Live. 3. 4K Capture doesn't work as advertised and can't stream game play. I was shocked to find out the 4K/HDR Capture doesn't really work. I was only able to play back 4K/HDR captures on the console itself - what's the point? You can't stream gameplay to YouTube, only MS's own Mixer service and the only way I was able to get captured footage off the console was to record it in 1080p and the HD needs to be formatted in NTFS so forget about using my Mac with it. And I hated the fact that it requires it's own dedicated External HD to work. So that means instead of needing one, I now need TWO external HDs just for my X. 4. Start up is TERRIBLE. It literally takes 2 - 4 minutes before you even see the main menu. There were several times when I thought the machine was broken. All you see is the Green Xbox Logo for a good 3 minutes. Unfortunately if I do return this I'm going to have to eat the cost of all my games that I just bought and my full game library because this will be it, I'll be permanently done with MS. I know if I get a replacement, I won't get the Scorpio edition and since I traded in my S for this I don't have another Xbox to play. I think a lot of these issues will be fixed with a future update, but I don't want to be a guinea pig and have to wait months for features that should work properly on day one. If you have a 4K TV and all you care about are the games, then this is a must buy. Everything I've played so far has been a revelation, even older, unpatched titles like Batman Return to Arkham look and played so much better than they do on my PS4 Pro. So I'm truly torn as to whether to return this or not. If I didn't go all in on the Black Friday deal and already have a bunch of games on the XB platform i'd return it in a hot second...

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Excellent Console but…

    Posted
    VikSmooTH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    1st of all let me start off by saying that this console has excellent game graphics faster everything and easy to swap my gears one s edition to the one x. My gripe is not with what the console could do. It is what it wasn’t doing. I purchased and picked up on launch day and got stuck with a lemon like every microsoft launch console I have purchased in the past this is no different, hooked it up to my 75’ sony 4k tv and a samsung soundbar model: HW-M550/ZA. My primary problem was with my soundbar. I either play a game (CoD WWll) for a couple of hrs at a time and when I switch to tv (Spectrum) I had no sound or I’ll have tv sound and when I switch to a game I had no sound. All in which I had to do a hard reboot to temporarily fix. I called Microsoft xbox support in which I explained to a not so tech savvy rep. That I changed HDMI’s Rebooted the brand new system one too many times and all of my changes were transferred from my old console to the new in which I had no problems what so ever with my Gears edition one s. She then puts me on hold a couple of times and then blatantly admits to me over the phone that this is an on going problem they have been trying to correct with their launch consoles and tells me that she’s going to open up a repair ticket for me to send my 5day old console in for a repair or a refurbished model. I then replied to her “In what world does she think we live in in which people spend 500.00 of their hard earned money for an item for it to turn up to be defective that we would decide for a repair or refurbished item”?!! She then told me to take it back to where I purchased and replace said item when she very well knew they weren’t anymore readily available to swap out. I have always owned an xbox since the very 1st to this one and have been an xbox live member for 14yrs. to get this type of treatment from them. Best buy did the right thing and refunded all of my money without a hassle but to no avail, there weren’t any other consoles to swap with so I’ll have to wait till the new year. Again, console gaming and streaming performance was awesome but microsoft has a lot of tweaking to do before I repurchase another console. Never buy a console from microsoft because they’ll try to push you a refurbished model and this console costs too much money for anyone to settle for that kind of treatment. will I repurchase another…YES I will but will not jump to buy a new system from microsoft anytime soon. Customer service is key when purchasing anything expensive, especially if you’re the one selling and stand by your product 100%. Will always purchase from BestBuy and will most likely purchase another One X in the future. The console has promise and potential, Just not as a new purchase, wait for all the kinks to get ironed out. I will never make a big purchase directly from microsoft. They have let me down one too many times. I know that buying new tech you run the risk of getting a defective model but every console I have purchased at launch so far (360, Original XOne, One S, and now the One X), I have been stuck with a lemon and had to return for another. If I can only be so lucky when I play PowerBall LoL. By all means I donot want to deter anyone from buying this console because it’s a nice system but buyer be aware! It’s all over the internet about the One X kinks/problems.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Performs as promised

    Posted
    Niles
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've owned the XB1X for just a couple weeks and I'm lovin it!!! I was a PC gamer who entered console gaming with the Sega Genesis. From there I bought a PS1, PS2, and then jumped ship when SONY ditched backward compatibility. I bought a 360 and then a One AFTER backward compatibility came onboard and now I've purchased the X. FYI - I don't hate Sony—only Sony Fanboys :) Just saying if there's no backward compatibility then I'll buy whatever console looks good at the time. Keep backward compatibility and I'm a loyal customer even if the "other" console looks better. Reason is I still play Freelancer on my PC! I don't throw out old games that are good. I archive them and play them over and over. I'm still annoyed about not being able to play my old PS2 games since my PS2 died. So I only buy consoles with true backward compatibility and not Sony's rent old games you already own system. DON'T listen to Microsoft haters! The X is an amazing console and all those negative folks need to get over the fact that Microsoft put out an amazing product and actually cares about their fan base with features like FREE backward compatibility. Also, if you think the X is overpriced and the PS4 Pro is a good value you need to reevaluate. The price difference is $100. That's it. $399 for the Pro and $499 for the X. Isn't that worth NATIVE 4K (yes, the X does native 4K despite the lies PS4 fans spread), an additional 4 GB (12 GB total) of DDR5 memory at 108 GB/S faster than the Pro, 1.8 more teraflops than the Pro, faster CPU, AND a physical UHD player? All that for just $100 more and almost every review I read says the X is overpriced. The difference in hardware between the two is worth far more than $100 (Cheap UHD player alone is around $140) so if the X is overpriced then the Pro is over-priced too. Can't have it both ways folks! Let's keep a level playing field and not just say whatever we want to paint one console in a better light over the other. I also hear the X has an underpowered CPU. I never hear that about the PS4 Pro and the X has a more powerful CPU than the Pro. Seems like the gaming media LOVES anything PS does and questions anything Xbox does even if Xbox gets a win over PS. Hmm. Media bias??? I think so! BIG TIME. So throw out all the reviews, even mine, and go play the two in a store display (while we still have physical stores) and decide for yourself. Boils down to what YOU value most in gaming and not anything anyone else says or feels. What games do YOU like? What features do YOU like? Are YOU capable of streaming 4K movies where you live or would you rather buy physical media? Remember, you can stream 4K media with the XB1X too. The UHD optical drive just gives you OPTIONS that the PS4 Pro does not and, as a gamer, OPTIONS are extremely important to me. And IF you're type of the person who MUST have the "best" console or your feelings get hurt, then, right now it's the XB1X. Plain and simple. When the PS5 comes out the best console will be the PS5. And so forth and so on until consoles become self-aware and merge together to form one super-console to take over the world.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    IF you have a 4K HDR tv & need 4K HDR, then go X

    Posted
    DESMO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Ungraded from a One Elite counsel to the X. (TV4K HDR Sony XBR) All games were digital copies no discs involved. The X does seem to load a little quicker, but not $500 quicker. It does upscale all games to 4K. Can you tell the difference in a non optimized games. No they look exactly the same, if there's a difference I can't tell. There is a list on the XBox website that tell you what games are Enhanced for the X and what games are in the works. So I picked up Forza 7 and CoD WW2. Those are games made native at 4K HDR , not upgraded to 4K. Forza looks INSANE!!! You can see the shadows from the grain in the leather on the "A" Pillar in the Porsche move in real time !! The red stitching in the dashboard leather!! CoD also looks great, but not as high res as Forza. HDR looks good but initially everything looks darker, because HDR allows Full black right next to brighter colors. So need to get used to that. The X is very quiet and the Air is drawn in thru the sides and pushed out though the lower back. Blows very warm air but nothing I would call HOT. All of your One, and One S accessories will carry over, (NOTE this counsel ONLY comes with a controller, power cord, and HDMI cable. IT DOES NOT COME WITH A MIC) if all of your games are on an external HDD its almost plug and play. If you have a "One", You get the FULL 4K HDR upgrades, 4K BluRay HDR, and Native 4K HDR game capability. If you already own an "S" then you only gain native 4K gaming. The counsel size is almost identical to the S. If you have a 4K TV AND it's HDR capable, then you will see visual improvements in games that are "ENHANCED for the One X". Games not enhanced will look and feel virtually identical to a One S counsel. According to Msft the X is meant to be a bigger brother to the S, not a replacement. So if your Happy with you S. I would recommend saving your $$$ until more goes are native 4K and you also have a 4K HDR set to take advantage of them. Almost forgot, the X only comes with a 1TB HDD. 4K games are HUGE !!! Forza 7was over 100GB to DL the Ultimate Edition. CoD WW2 was around 7GB. I have Full DL of the following games and my HDD is 49.2% full. Forza 7, Cod WW2 (Dig Deluxe Ed), Halo Master Chief Col., RB6 Siege, CoD Infinite Warfare, Cod MW Remastered. Yeah if only 396.1GB is free we are over 50% full but apparently the OS is huge if 396 is considered 51% of whats avail to me. That roughly means my space total avail is sliver over 800GB.and the OS is close to 200GB !!! WOW!! Get a few map packs and such and space could get tight quick. Thankfully you can always all an ext HDD later. I would have stayed with my One Elite and been completely happy with it and saved the $500. But I got $XXX for my birthday and Christmas so gifting my Elite to my nieces for "MineCraft" duty.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Microsoft Nailed The X - Beast of a Console!

    Posted
    bcatwilly
    • My Best Buy® Elite MemberElite Member

    Microsoft really delivered on what they promised with this thing. It is whisper quiet and doesn't really get hot even under heavy play load so far. There will be no better console out there to play all of your Xbox games and all of the awesome multiplatform games that consume the majority of most game sales and gamer play time over the course of the year. Assassin's Creed Origins looks absolutely jaw dropping on this thing and plays best due to the much greater 12 GB memory and power to load the worlds more quickly (e.g. when returning from your eagle's viewpoint to your player's viewpoint) and show the detail more consistently during gameplay. I can't wait to play Star Wars Battlefront 2 on this thing, will be amazing too. And I can't even imagine what Red Dead Redemption 2 will look like next year on this thing, wow. Microsoft has gone all in on game updates to help games such as Halo 5 look unreal in native 4K 60FPS now too, and their efforts on backward compatibility have some 360 games such as Halo 3 looking unbelievable now too. Even their newly released backward compatible original Xbox games such as Crimson Skies and Knights of the Old Republic look and play great on this thing. This is worth every penny of the asking price compared to paying way more for a comparable PC that still requires a controller, likely 4K/HDR gaming monitor instead of the TV you already have or plan to get, and the overall ease of use of a console and access to the leading Xbox Live online network for multiplayer gaming and such too. Great job, enjoy ALL of your games looking and playing better on this thing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Most powerful gaming console ever

    Posted
    agent88
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am really impressed with the Xbox One X. The first thing that struck me was how well the console was built. It's a little heavier than my PS4 but just feels like it is higher quality. The Xbox One X is a huge improvement over the Xbox One S or PS4. Virtually all multi-platform games run significantly better on the Xbox One X. Many games such as Red Dead Redemption 2 and Forza Horizon 4 run natively in 4K. This is something that no other console can do. In fact, this was previously only reserved for high end gaming PC's. There are advantages for those playing at 1080p as well. Many games will run with additional graphical detail at a full locked 60 fps in 1080. This is the absolute best console on the market for playing multi-platform games. Games like Call of Duty, Madden, NBA 2K, Battlefield, Doom, Red Dead Redemption will simply look better and run better on the Xbox One X. An additional benefit to Microsoft's platform is the backwards compatibility. My back catalog of the Xbox 360 games were immediately available for download and play on the One X. (Note: not all 360 games have been made compatible yet, but Microsoft is constantly releasing more) Last, one of the biggest complaints for Xbox One has been the lack of exclusives. I don't think this is completely valid. Microsoft has several awesome exclusives on the console including Halo 5, Gears of War 4, Halo Wars, Sunset Overdrive, Forza 7, Forza Horizon 4, Sea of Thieves, Quantum Break, Rare Replay, etc... In addition, they have several new exclusives coming out next year. Overall, I would highly recommend the Xbox One X to any gamer. It is the most powerful gaming console ever released.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Thank you for agreeing that Xbox One X is the most powerful gaming console currently out. It's great to hear that you've had an opportunity to check out graphically intense games like Red Dead Redemption 2 and Forza Horizon 4 in true 4K running with steady frame rates. And extra thanks for recommending Xbox One X as the best console for playing multiplatform games. To see which games have been enhanced just for Xbox One X's more powerful performance, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    I was on the fence about buying this..

    Posted
    RedWolf22
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    However, after playing COD WWII on my One S and realizing that I wasn't unleashing the full potential of my LG OLED, I decided to pick this up. I don't regret my purchase but I will say that I think Microsoft is a little too early to "the game." The box itself is very quick (start-up, loading, etc) and responsive which is nice. But there aren't any exclusives, nor are there incentives for developers to put in the extra effort for 4k yet. Multiplayer has also proven to be laggy because these servers cannot handle processing 4k content yet. I was also disappointed that Microsoft decided against VR/MR. I was stoked at the prospect of flipping over my couch and shooting around corners in my living room and when they ignored it, I cancelled my pre-order. Microsoft had a huge opportunity to bring VR/MR into the mainstream and stick it to PS once and for all. But I knew all this going into the purchase so ultimately I was bummed but not swayed. If MS doesn't address this with an update next year, this will probably be my final Xbox and I will return to PS grudgingly. To me, 1 TB of memory is bush league as well when its $500 and 4k games could theoretically be 200 GB a piece. 2 TB should have been standard with a 4 TB premium option. Finally, I think MS has made a huge mistake by allowing cross-platform play with Windows. Essentially you can buy or build a computer with better graphics, processing, memory, VR/AR/MR, and know that you can upgrade it easily w/o voiding your warranty once a new technology comes along unlike an Xbox. Pros: 4k content, processing speed, boot times, works with all previous games, convenience, familiarity. Cons: Price, 1 TB hard drive, no VR/AR/MR, no exclusive 4k titles, no rechargeable controller (its 2017 MS! PS has had this since the PS3!), not future proof, heavy, laggy multiplayer. Overall, I know that it seems as though I am being negative about the device and I want it known that I'm not trying to be. There are just some obvious missed details that should have been addressed prior to release. I would say buy the console if you have a high end tv and enjoy gaming. If you don't have a nice 4k tv, I would say stick to the One S or you're just wasting your money. Be aware, content is slim right now so perhaps this may be a purchase that you might be better off holding out on until they finally release a VR headset or get some more content out to unleash its potential.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Xbox One X is God's Gift to Gaming

    Posted
    CLASSAxCxT
    • My Best Buy® MemberMember

    I've owned them all this generation. From the launch PS4 to the Fat Xbox One, to the Xbox One S and the PS4 Pro. When it comes to the two heavyweights in gaming... it's a non stop battle for supremacy. However, after a 12 round title fight, as the final second ticked away; Microsoft threw a Haymaker that landed and knocked Sony out. The Xbox One X is a superior console to the PS4 Pro in every way. Now, that's not to say that the Pro doesn't look great, have an amazing line up of games, or should be overlooked. However, if you want the best of what console gaming has to offer, Microsoft has the trump card. The PS4 Pro looks great on a 4K screen, but the power lacks the ability to customize your experience. The Xbox One X provides the opportunity to do so should the developer desire. (Prioritizing graphics vs frame rate) The PS4 Pro for some reason, unbeknownst to fans, left out a 4K Blu Ray player; something even the weaker of Microsoft's two offerings contains. (Xbox One S) The Pro doesn't offer gamers an improved experience when simply utilizing on a 1080P TV; the Xbox One X provides gamers supersampling, which enables high fidelity graphics on the older technology. The PS4 Pro cannot handle, true 4K gaming. Instead it offers Super Sampled 4K, similar to what a Blu Ray player does for a DVD, and what the X does on a 1080P TV. The X has true 4K gaming experiences when implemented by the developer. In the end, Sony jumped and found out the hard way that paving the way to Gaming's next big experience is tough to do. Microsoft learned when they launched the original XB1 console. Instead Microsoft separated themselves, offering a console that is more expensive, more powerful, and fully-featured than the competition. Even despite the price tag, the money is well spent. You cant buy a PC with this power that offers what the X does. In my opinion, making it the best value in gaming. They learned that sometimes waiting isn't actually the hardest part. I will always love the PlayStation 4 for its exclusives and unique library and my Switch is not even on the same track as these two... and that's ok. But Microsoft has taken my money this time around; until the next big battle begins; Microsoft has stole the show.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    XBOX ONE X is a steal for the price

    Posted
    spawn1210
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 50 ContributorTop 50 Contributor

    The Xbox One X is a steal for $499.99, any naysayers saying the price is too much or the PC fanboys saying "why don't you just build a PC?" are dead WRONG and misinformed. An NVidia GeForce GTX 980TI costs today $399.99, this GPU runs at 5.6 TFLOPS, the Xbox One X runs at 6 TFLOPS, so these two are comparable so that is why I am using that GPU as a reference point. The card alone costs $399.99, you still need the RAM, HDD, CPU, MOBO, GSYNC Monitors, add all that up and you can't build a computer for the price you can buy the new Xbox One X for...... Sadly the GTX 980 TI only has 6GBs of GDDR5 memory as well, the Xbox One X has 12 GBs of GDDR5 memory and all of this for $499.99.... People need to really research before they become SJW (social justice warriors) and misinformed FANBOYS putting down something they really don't understand. On Top of all of the this, the Xbox One X has a 4K UHD Blu Ray drive as well, go price out a 4K Blu Ray player, yeah.... See what I'm saying now? Stop listening to fanboys, especially SONY PONIES who are just hating that their PS4 PRO console is a joke compared to XOX.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Console, value for the price

    Posted
    Keyan
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Xbox One X is a well engineered machine and fulfills its promise of being the most powerful console in the world. The X1X is remarkably compact, it looks so small next to the original Xbox One console that it is hard to believe it is 4x more powerful. Gone is the power brick from the original console as well. All you have is a sleek unassuming device that hides away with your other AV devices. Hides at least until you power it on for the first time. You are greeted with a special loading screen that shows everyone that you don’t have a typical Xbox. Under the sleek exterior is an interior that houses amazing power. Many people will talk about the considerable teraflops performance for the price of this device, but what really sets it apart is the huge amount of RAM for a console. 12GB of high performance GDDR5 mans the Xbox One X has more RAM for games (9GB) than the PS4 PRO has for the ENTIRE system (8GB). This means higher quality textures and more of the game can be loaded into memory, resulting in faster load times. It’s a key difference that makes the One X stand out. That combined with a 4K UHD Blu Ray player make this console have quite a lot of hardware for the price. Games are incredible on the console, the detail that true 4K and enhanced quality textures can bring out is striking. Mine is alone on a pretty large shelf in an open front entertainment center and has never made more than a whisper, even when pushed with the most demanding titles. The large fan and the vapor chamber heat sink keep it running quiet, at least in my setup. It is expensive, but it is a good value for the money. I would also look at the library of enhanced games and make sure they are ones you have or are willing to play. Also with the size of 4K games the 1TB HDD can be small and an external is kind of required if you want to have a large library loaded. For the cost a 2TB would have been nice. If you want the best, and either want access to the Xbox library of games or upgrade to the best the platform has to offer, then this is the console for you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    way better than playstation

    Posted
    HamandClass

    Xbox one is one of the best consoles.A couple of reasons its has a lot of storage some have 2tb=2,000GB or some just have 500GB.The xbox ones have built in 4k ultra witch makes gaming more relisticIt also has blu-ray .so you can watch blu-ray movies.finally the final reason is it is 47%smaller than the previous one so it does not take up as much space. Xbox one is one of the best consoles.A couple of reasons its has a lot of storage some have 2tb=2,000GB or some just have 500GB.The xbox ones have built in 4k ultra witch makes gaming more relisticIt also has blu-ray .so you can watch blu-ray movies.finally the final reason is it is 47%smaller than the previous one so it does not take up as much space. Xbox one is one of the best consoles.A couple of reasons its has a lot of storage some have 2tb=2,000GB or some just have 500GB.The xbox ones have built in 4k ultra witch makes gaming more relisticIt also has blu-ray .so you can watch blu-ray movies.finally the final reason is it is 47%smaller than the previous one so it does not take up as much space. Xbox one is one of the best consoles.A couple of reasons its has a lot of storage some have 2tb=2,000GB or some just have 500GB.The xbox ones have built in 4k ultra witch makes gaming more relisticIt also has blu-ray .so you can watch blu-ray movies.finally the final reason is it is 47%smaller than the previous one so it does not take up as much space. Xbox one is one of the best consoles.A couple of reasons its has a lot of storage some have 2tb=2,000GB or some just have 500GB.The xbox ones have built in 4k ultra witch makes gaming more relisticIt also has blu-ray .so you can watch blu-ray movies.finally the final reason is it is 47%smaller than the previous one so it does not take up as much space.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke after 1 day

    Posted
    Gsxr1kstang

    I bought this system to replace my existing Xbox One, which I have owned for 3 years without a hitch. I have a 4K HDR tv. First thing I did after moving over my account, games, apps, and settings, is adjusted the console and my TV so that I could experience the best possible graphics. Since Call of Duty WW2 is 4K enhanced, I opted to try out this game with the new console. I got about a half days worth of time with it. First off, the graphics were slightly improved. Enough to notice, but not enough to make the $500 I spent worth it. I considered returning the console and getting a S model instead, but thought I would have some more play time with it to see if it would change my mind. That did not last long as the console unexpectedly shut off. The console would then not power back on at all. The Xbox light would turn on for a second and then turn off. I tried all the troubleshooting, and nothing worked. I even searched online and saw other's had posted the same problems. Some of them were able to fix by replacing the power cord, which allegedly was not able to handle the amperage required by the console. I replaced the power cord, but still nothing. I subsequently returned the console to Best Buy and opted for a refund of my money. I will run my original Xbox One until it dies, after which I will probably opt for the Xbox One S, which is the best bang for your buck if you want an all around UHD console/player. I even reached out and called Micro$oft about this problem. They would not confirm or deny that this was a common issue, and basically did not care that they lost out on a $500 sale. I asked if they were concerned that issues like this would hurt their sales of the Xbox One X and the customer service rep did not seem bothered by it. Another epic fail by Microsoft, just like the Xbox 360 RROD issue. If you want a 4K console and prefer the Xbox, save your money and go with the S model.

    No, I would not recommend this to a friend