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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,616 reviews
  • Pros mentioned:
    4k, Graphics, Picture quality

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics look amazing and the picture quality of the 4K player are great. Not to mention very quiet and no power brick.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, watching YouTube reviews on this monster of a system does not do it justice. You must witness first hand the incredible difference. Games not only look better, but they also perform better. Highly recommend that if you spend the $ make sure you have a 4k tv with HDR. Have not seen this system work on a 1080 display. But to get the bang for your buck go 4k you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    Upgraded from One S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One S to X Sony Bravia 4K HDR Samsung KD 950 Atmos DirecTV Major improvements on game speed load times and the graphic details are above and beyond! Easy options on upgrade from the One S. You can do WiFi transfer or external drive. I chose external drive method took about 45 minutes to transfer all Games, Apps, and Settings. Only thing I had to setup was the Dolby Atmos apps. Picture quality is fabulous and gameplay is excellent! Far more detailed than the One S.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is incredible. Graphics are so crisp. A huge jump up from my old 360S. Watched my first BR movie last night (Transformers, The last Knight). Chose it for the action, detail and WOW! This system delivers the goods and my TV is just 1080P. Can't imagine what 4K looks like. If you're looking to upgrade or buy your first, you will not be disappointed. My only criticism is the user interface is a bit less intuitive than the 360 but, after a few hours exploring it, not an issue.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Xbox One X on Black Friday. I was a little hesitant because the Xbox One S was on sale for $190. Spending $190 vs. $500 was a little tempting but I decided to go with the Xbox One X... I do not regret it! The experience is Amazing! Just the intro when you first turn it on made it feel like a premium console. 4K set up is automatically set up... there was no need for me to configure my tv or the console. It was made easy to plug in and start playing! The Microsoft!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    NIce Xbox one X design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a lot faster and has more memory but with 4K games you might need to get an external memory. The games looks a lot better even if you play on 1080p for sure. The design is better than the Xbox one as well. Xbox one X design and color is better than the Scorpio version.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Best gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Xbox one x online via pre-order. I was notified often by Best Buy via email up until the order actually shipped. I had it shipped to store. When it arrived, I was notified and went to the store and picked it up. Was a fast and simple experience. Ship to store is the way to go! The Xbox one X is by far the best console out right now in my opinion. Just like the reviews say, it plays older games better, and the 4K games look amazing. I highly recommend the X.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Good, but little over price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy it, but the cost needs to drop about $100. If you don’t have a true 4K tv then don’t buy it. Graphics are a little better than a PS4 pro but you have to analysis the details, but regular play through you won’t see much difference. But hey, it good, I been a Sony guy for a long time and I am impress with the Xbox One X, by the way the loading screen are much faster and that is very noticeable. Only tv’s to buy is starting off is TCL605, Sony 900E or 930E or if you got the cash than go for the LG B7A.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    From a One S, PS4 Pro and 1080ti Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up one of these a few months back. I found it quite hard to part with the $500 knowing that I already had a One S and a PS4 Pro, let a lone my computer. I'm glad I did. First impressions, eh. It seemed OK. Everything ran smoothly. Then, I noticed the load times. They were so much faster than the One S. On Path of Exile, load times went from 25 seconds, to maybe 4. Incredible difference. Then I started to notice the graphics. Especially on games such as Sea of Thieves. WOW! No joke, it looked as good as anything I had seen. Then I began to compare its performance with my own computer, running a 1080ti. Ya, the Xbox One X was on par or kicking its butt! No clue how they actually pulled this off. The Enhanced games are cool. The load times are awesome. The performance is crazy for the price. To anyone who has a 4k HDR TV, this is a must buy. Skip the One S or the PS4 Pro. Just go with the heavy hitter, the One X. If you do not have a 4k HDR and do not plan on getting one anytime soon, then just stick with the One S.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X for gaming, especially if you have a 4K HDR TV setup. We're glad that the load times proved to be much faster as well! Hope you get a lot of gaming goodness out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics, Performance

    Rated 5 out of 5 stars

    The (Xbox) One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not really much to say, except I believe you truly get what you pay for. The reason I went to get an Xbox One is because I recently purchased a 4k TV and was looking to expand my 4k abilities beyond the TVs apps (mainly Netflix for 4k). After looking at 4k players, I decided if I was going to spend that much money to play a 4k disc, I might as well spend a bit more and get a gaming system. I already had a PS4, so I chose to look at the 4k options for Xbox. And here we are. I debated between the Xbox One X and the Xbox One S, they both have 4k technology, but through reading it seemed if you wanted to have a system that can hold up to the gaming aspect of 4k, the Xbox One X is the right choice. I am not disappointed. First, Microsoft has fixed software issues that the Xbox 360 had that I encountered and besides that I have not been disappointed. With the 4k/HDR games are vibrant, and sports games look more real than live TV. A great choice if you have the funds!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      If you're looking for a 4K UHD Blu-ray player that doubles as a gaming console, you've come to the right place! We're glad that your new Xbox One X has been a good investment and that you've been enjoying gaming in true 4K. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    5 stars if it fits your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is exactly what Microsoft bills it as with its specs. It is the most powerful console of all time. The problem lies with who is this for and if it’s to little to late. This is the 3rd iteration of the Xbox One family of consoles. It’s runs games better than any of its predecessors (higher frame rates, resolution) but requires a patch from the game developers to have those bonuses take effect. Assassins creed origins looks amazing on this running with 4K HDR at 50% more resolution than the PS4 Pro. But games like The Witcher 3 still haven’t received a patch and run at 900p (Far less than the standard PS4 and PS4 Pro though a patch is on the way). The benefits really do come mostly from having a 4K HDR tv but certain games also downsample for 1080p TVs. Overall this is the best console you can buy but the steep price tag of $499 might push people always when they can get the PS4 at $199, Xbox One at $199 and PS4 Pro at $299 and still play the same games. It’s also has a 4k blu ray drive in it for those interested in movies. 5/5 if you want the most powerful console, money isn’t an option, and a 4k blu ray player. 3/5 if you already have a PS4 or Xbox One, don’t care about resolution, or financial reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Exactly what I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original XboxOne. I assumed this would do much the same with better graphics and shorter load times. To my pleasure thats exactly what it did. Everything looks much better on a 4k display and it certainly is a more powerful system spec wise. If you have a large 4k tv and want the best xbox experience this is essential. If you are on a smaller display or dont have 4k capabilities stick with the original or "S" version.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned an Xbox 360, graduated to and Xbox One, and now have the One X. I've noticed games load faster, the picture quality is, of course, superb. I haven't purchased and Xbox One X specific games, but the games I am currently playing did download content specific to the One X. Transfer of everything was so simple and intuitive. These consoles are moving out of stores so fast, it was just a stroke of luck that I got one. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great 4k on games, fast loading, i land in the game 30 seconds faster than people without it!

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great system. Games look amazing. Get one off a auction site or wait until they bundle some games with it. $500 is a little expensive for a console with no real exclusives that take advantage of all the extra power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Amount Of Power In One Little Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing I noticed when holding the console was its weight. Wow it is surprisingly heavy. Once I turned it on and gave it a test drive playing it, I can only assume the reason for how heavy it is because of the power it packs. Playing games like Gears 4 on the X in comparison to the original Xbox One and S is like night and day. I'm very pleased with my purchase and can't wait for what Microsoft has in store for the future of Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Most powerful console yet! Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this new Xbox is amazing. The 4K upgrade makes my tv seem like the best display ever invented. It upgonverts Blu-ray HD to boot. Great console for games and as a streaming internet connected device (Netflix, Hulu, amazon prime, and all of the others) even for a tv that isn’t internet ready. This thing is silent compared to my older Xbox. Fewer cords and easy connection made thus a great purchase. Recommend this upgrade for sure

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started to have problems with my xbox one and wasn’t able to use and disks because my daughter stuck multiple cds inside it. So I obviously needed a new xbox and couldn’t wait for this one to come out. It has great graphics. I only feel that now with the xbox x on the same servers and the xbox one and xbox one s the games seem really laggy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Excellent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and power of the game system are immeasurable. Also the graphics are top end quality.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Loads Much Faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people told me that the graphics were the reason to upgrade, but after getting my new X home, I must say that the speed is far more noticeable than the graphics. The speed to load games, save them, and move through expansive worlds. I appreciate the graphics, but it is the power boost that people should be appreciating.

    I would recommend this to a friend
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