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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,142 reviews
  • Rated 5 out of 5 stars

    Husband sitter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby seems to love his new box. Keeps him quite occupied. No complaints there. My next purchase will be the Bose noise control for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a COD edition Xbox one when it was first released, you can definitely tell the bump in power that the one x has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was on sale I don’t care for the game that it came with. But overall I am extremely happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kabi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a upgrade from my S model. Comes with Fallout, 1 month of Xbox Game Pass, and 1 month of Xbox Live. No regrets buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one in a year . Had to replace first one because of a house fire so I upgraded to the Xbox One X. Like the upgrade!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear about the reason for your upgrade, but it's great that you're enjoying your new Xbox One X. We hope it brings you a lot of joy!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent Console... didnt play Fallout though

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and the bundle price was on point. I am not a fan of Fallout76, so I basically threw that game code away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the older one and now this one. Always have been a X box family.. so we all enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Obsession syndrome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pro and cons... Bought for my boyfriend and he’s addict to it, but makes me happy that he’s happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and price! Fallout is a cool game, but most importantly is the hard drive size, size does matter! Love the X! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great bang for your buck. Definitely saved a ton buying this bundle. Even though the game is meh, the system kicks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for 4K gaming!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a few months now am I love it. A lot of the older games have been updated for 4K and they look incredible.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying gaming in true 4K on your Xbox One X! We're glad that you've had a chance to see how even classic Xbox games benefit from being enhanced for the console. We hope you continue to have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Like the bootup speed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDD in this is definatley faster than my old, I like it and feel I'm getting my monesy worth with my 4K tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming in 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest purchases I've ever made. I originally bought it to play xbox exclusive games but now it my main console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system, Fallout extremely disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is fantastic. Fast, high-definition gameplay and streaming. My one comment would be to choose another game with your bundle. Fallout was incredibly buggy and dull due to the fact that it essentially has no story, which is where previous Fallouts shone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much to say besides this is an Xbox. you can always expect good quality for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it....Don't hesitate, buy this! Well worth your time and hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with another game for my sister for Christmas. She rarely leaves her room now so overall great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game Consols

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console, have always been a Sony guy but after having this I will be sticking with Xbox for awhile now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Welcome to the Xbox family! We're glad that you're enjoying your new Xbox One X and everything it has to offer. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBox Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the loot for the X instead of the S, particularly with 55" 4K TV's for $400 (a la TCL) and it's a superior experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying your new Xbox One X. Thank you for recommending it, especially to pair with a big-screen 4K TV. You'll have an optimal experience and get to enjoy gaming in true 4K as well! We hope you continue to have a lot of fun with your new Xbox One X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Microsoft and Xbox have outdone themselves. 4K resolution playing video games? It’s simply unbelievable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're enjoying your new Xbox One X, especially it's ability to play games in true 4K resolution. The great news is that hundreds of Xbox games have been enhanced to take advantage of this console's faster processor and 4K compatibility. Discover the full list of enhanced games here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft