Customer Ratings & Reviews
- Model:
- CYV-00146
- |
- SKU:
- 6290110
Customer reviews
Rating 4.8 out of 5 stars with 1142 reviews
(1,142 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Less crashing than the S
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not see a lot better performance over my Xbox 1S. I do see a lot less crashing though. Overall I like it.
I would recommend this to a friendRated 4 out of 5 stars
Xbox is the best box
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy one, have fun. It’s that easy. Gaming consoles are great. Just do it already. You know you wanna.
I would recommend this to a friend- Cons mentioned:Heat
Rated 3 out of 5 stars
Terrible quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over heats and shuts off... horrible wifi connection
No, I would not recommend this to a friend Rated 4 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blazing fast processing. Videa and sound are great. I wish games wouldn't take a day to install though.
I would recommend this to a friendRated 4 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new Xbox one x. The only disappointing part to this system is no VR capability
I would recommend this to a friendRated 3 out of 5 stars
Decent console!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This I a good gaming console, maybe I had higher hopes than I should have for it. In my opinion it doesn’t out perform the XBox OneS in any manner that should require the rise in cost. I would not upgrade from the Xbox One S unless you just have to have the newest console up to date.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox One X for the most part. If you really want to see what it can do, we recommend checking out some of the hundreds of great Xbox games that have been enhanced specifically to take advantage of the greater power and performance of Xbox One X. Discover the full library of enhanced games here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list
Happy gaming,
Chuck
Xbox Customer Care
Rated 4 out of 5 stars
Xbox
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and plays as expected, holds it value over time.
I would recommend this to a friendRated 4 out of 5 stars
Good console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the console...having to update games takes a while but once updated and downloaded its good.
I would recommend this to a friend- Pros mentioned:Graphics
Rated 1 out of 5 stars
Good for few months but a waste
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in January and it was doing pretty good with the game play and graphics. Sounded amazing with a sound bar connected too! But I should’ve done some readings on the reviews cause I’m having a ton of internal hardware problems six months later. Games would take long to load or I’d be getting a message saying “something went wrong” and would do factory resets, cache clearing methods and reinstalling things but nothing works. I took it to Microsoft since I didn’t have geek squad protection and they survived it by “reimagining” it and the problems still persisted. Is it worth buying? No, Microsoft slipped with this console because the hardware has so many problems from my experience. I would rather buy a PS4 or get the Xbox one S.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for taking the time to share your valuable feedback. We want to assure you that we are here to help and would appreciate the opportunity to make things right.
After reviewing your feedback, we would be happy to open up a case for you to have a Senior Customer Care Lead reach out. Just copy and paste your Unique Case ID 1906218430666 at aka.ms/xboxcustomercare and we’ll get started right away.
Hope that helps,
Chuck
Xbox Customer Care
Rated 4 out of 5 stars
commplex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.navigating through the pages was difficult and most games required a pay per month service.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this. It doesn’t read the disk at first though. May have a glitch in it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry to hear that your Xbox One X isn't reading discs. If the problem persists, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2yx
Hope that helps,
Chuck
Xbox Customer Care
Rated 4 out of 5 stars
Great system with incredible graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great system, can be loud at times but other than that wonderful and would recommend
I would recommend this to a friendRated 4 out of 5 stars
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very late getting my XBO but I got it. Not too many exclusive titles though.
I would recommend this to a friendRated 4 out of 5 stars
Awesome but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Awesome console but controller should be rechargable like the PS4
I would recommend this to a friendRated 4 out of 5 stars
Amazing console, poor game
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about the xbox one x. Just fallout 4 was the problem
I would recommend this to a friendRated 4 out of 5 stars
Good, I guess
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband...I am not a gamer. So far, so good!
I would recommend this to a friendRated 4 out of 5 stars
Great system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great system works amazing! Has a great screen and lots of detail.
I would recommend this to a friendRated 4 out of 5 stars
Worked very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very well, and with the addition of the extras, was a good deal
I would recommend this to a friendRated 4 out of 5 stars
Great xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but cane with a controller that broke within a month.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox One X, but sorry to hear that you're having issues with the pack-in controller. Every Xbox controller comes with a 90-day limited warranty, so we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 4 out of 5 stars
We had to replace our old console finally.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As expected...Nothing fancy just one that works well. Happy. :)
I would recommend this to a friend



