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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.7 out of 5 stars with 7581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 7,581 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am already having problems with the controller i’ve tooken good care of it and it already has a lot of stick drift so much to the point where it’s hardly even impossible to play any game, it was brand new and already has stick drift.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Open Box Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t a review of the controller itself, which is unfair to Microsoft because the controller itself IS awesome. This is a review of the Open Box controller I picked up today. Whoever accepted the return, and whoever approved it for resale as Open Box, obviously didn’t look at the controller. There was food and other debris caked in the crevices all the way around the casing and buttons. Disgusting. I know I’m buying a SLIGHTLY used product when it’s Open Box, that’s the trade-off, BUT, c’mon, don’t resell disgusting items. Back it goes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    stick drifting issue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got stick drifting issue after using it for 5 months. I am not a pro gamer and I used it about 2 to 3 times a week. I understand controllers are not gonna last forever, but lasting for less than half a year is ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, bluetooth works great. Simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good, but no better one.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design, but the quality of the buttons can improve, sometimes they get stuck. very good steamlink compatibility, better than switch controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Microsoft Xbox Wireless Controller, they are excellent, what more can be said.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves his new controller. His was pretty beat up so it was time for a new one

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the newer controllers have grip on almost every inch of the surface .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received free with a TV. New Xbox controller works perfectly with my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel while gaming. Much more comfortable than previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great produc ? Exelent quality and will recommend tu family and friends

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Xbox One controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for about 3-6 months before the sticks (pause) start to drift ..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid design. Buttons feel sturdy, not flimsy like the knock off brands.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Grip and Overall Feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip and overall feel. Love using it with my console.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good controller I like it feels good in my grip

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to stay charged longer than the one that comes with the actual xbox and feels better quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller, but the rechargeable battery door doesn’t fit with this controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived looking like it had been previously purchased. Box was in damaged shape and are marks on back of the controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that your new Xbox wireless controller arrived in damaged condition. If it's still within Best Buy's return period, we recommend exchanging it for a new one.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Brand New Controller With Broken Trigger Button

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller almost a month ago, and immediately noticed the right trigger gets stuck. Super annoying for a brand new controller, especially considering the price! Trying to return it has been a huge hassle as well bc no store has the same color in stock, and I'm not willing to wait in line for half an hour in a crowded store during a pandemic. Overall extremely dissatisfied with my experience buying this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a legit headset. I have two controllers and this was going to be my back up but it’s defective. I am unable to use my gaming headsets with this controller b/c the volume is super low. I use other the other controller and it works just fine.

    No, I would not recommend this to a friend