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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 33009 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 33,009 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Best Gaming Controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the color. I only trust the xbox controllers from Microsoft becuase the ones I have from my 360 are still operational. The controllers for the X|S models feel great. Once you put them in your hands the hand/finger placement feel very natural. Having played on the PS5 controllers, I can say that the xbox controllers are way better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I would definitely recommend anyone getting this.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Electric Volt If Life! Love My Controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did I mention how great this color is?! Looks so much better in person!. Quite happy with the look, feel, and overall improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox Controller was just what I needed! My controller that came from factory just gave out and this one is way better than the stock Xbox One S controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Beautiful in its simplicity and intricacy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller with an amazing paint job. I love the writing and the coloring. On a mechanical level the grips are the best ive seen on an xbox controller and that includes the elite. Best xbox controller of all time in my opinion.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Quality has gone downhill.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t make them like they used to do anymore. I have had this controller now for 3 months and the sticks drift uncontrollably, the buttons stick and this controller has been kept in excellent condition as you can see from the photos I’ve shared. My last controller lasted well over a year and before that one they lasted just about as long as the console did. They just don’t seem to be using quality parts any longer. Might as well start buying the cheapest ones because more than likely they will need replacing sooner than later now days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Gorgeous controller, might be my favorite so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most gorgeous controller officially released yet! The back texture is on par with Horizon one, which give you extra edge on holding them and playing with triggers. There are many Easter egg touches here and there. Money well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best Console Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Xbox Series Wireless Controller (Shock Blue) for my nephew for Christmas so he can have an additional controller for his Xbox One S. The main thing that I he likes about it is the stippled texturing on the triggers and the back of the controller. The bumpers and triggers have a matte finish, which he says more nicer to him. There's a new share button on the center of the controller, which from what he said makes it easier to save screenshots and video clips. One press for screenshot or hold for video clip. Also, to view recent clips you can fouble press the share button to see them. My nephew is an avid gamer and has been since birth and loves playing Fortnite. He gets sweaty hands after long sessions of gaming and the grip on the controller helps. He can experience incredible intensity, precision and comfort of the Xbox Wireless Controller and also feel vibration feedback and jolts in high definition which he loves! The controller is wireless and fits perfectly on a rechargeable battery holder. The controller itself fits comfortably in his mid-sized hands and the triggers are very responsive. The main differences are the feel of the controller itself and the D-pad. It now has a lot more textured feeling, which extends to the bumpers and triggers. The bumpers used to be glossy and slippery and now they're more of a matte finish. The D-pad returns to the more "paddle" like one from the Xbox 360 but is much improved from that version and feels tight and clicky instead of wobbly. It also is very responsive with a satisfying mechanical feel and is faster and more responsive than the XB1 controller This controller has USB-C instead of Micro USB, Better texture on the handles, Grippy triggers, Built in Bluetooth, and a new D-Pad. It includes Xbox Wireless and Bluetooth technology for wireless gaming on supported consoles. Such as, Windows 10 PCs, Android phones, and tablets. Hopefully iOS support coming in the future. There is also a 15 day Xbox Game Pass included. Barring the elite controller, this is hands-down my nephew's favorite controller for any console to date. Well done, Microsoft you out done yourself with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller functions great and I love the color! The textured grip and feel of the trigger buttons is such an improvement over the standard xbox controller. Even the texture on the joysticks is an improvement. I bought this controller "open box" and it seemed brand new, minus one little scuff which i was able to wipe off easily.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using a cheap off-brand controller for the past 3 years and have been looking into getting a new controller for a while now. When I saw the Starfield one come out I ordered it right away. I’ve been playing with it for two days now and I love it! Feels great, has a great weight to it, and is cool to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip, Overall performance

    Rated 5 out of 5 stars

    Color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like the color and the grip has a nice swrio detail.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, absolutely nothing wrong with it. Very quick and responsive. Comfortable to hold. Love the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the BEST Purchases EVER!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves it! I made this purchase on June 11, 2023 (the WEEK of OUR WEDDING!) and now it’s 2025, we’re purchasing a laptop for him on January 23 at around 11:00! What are the odds??? Just WOW! But overall, he really enjoys gaming and Best Buy has proven to be reliable with all our game-related purchases. We look forward to buying more in 2025!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and cool! Not bad any issues setting it up for Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Special edition transparent blue Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet controller! Like the OG version and brand new! These just came out and got it for cheaper than a regular one! Needed a new hockey controller for the series X, grip feels great, little heavier than original controller but the grip on the Thumb-sticks and back of the handles are very much like elite controller but for sports the elites thumb-sticks are terrible. Thank you Best Buy was a steal for Black Friday!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Xbox Controller Shock Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me the color on the controller look sick so I had to get it. The quality feels good, the buttons, analog sticks, triggers and the vibration. Better than the later controller models. I get lazy just using the keyboard and mouse... I just want to sit back and use a controller and so far I haven’t run into any problems with it. I also bought a rechargeable battery pack even though it comes with AA batteries I rather just get the charger as well. IT ALSO CAME WITH GAME PASS CODE!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox makes the best controllers!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great controller. Well worth the money, yea Microsoft didn't change much, but they didn't have to. If it ain't broke dont fix it. They added textured grips, a share button and an enhanced D-pad. Other than that, its the same controller. Idk if its just me or what, but this controller feels more durable than previous models also. I guess just because its new, but whatever. Well worth $60 and its a steal at $40 for black Friday. Which i would have waited a couple more days. Could have saved $20 but im not too mad about it. Get one now !!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying the updated features and comfortable grip of your new Carbon Black Xbox wireless controller. Thank you for sharing your experience; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and works great. This is the third one I have purchased from Best Buy. They last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pleased with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller love the blue color. It's nice to have two different color controllers . The only thing I recommend is replacing the batteries with the rechargeable ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer but do have a high end PC and wanted to give gaming a try. This controller was comfortable, easy to set up and use, and seems to do a great job.

    I would recommend this to a friend
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