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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1158 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quality, ease of use, and compatibility of the Xbox Wireless Controller. Many appreciate the included USB-C cable and the comfortable grip. Some customers have expressed concerns regarding battery life, while others have reported issues with stick drift. There were also a few complaints about the condition of the received controller and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,158 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Would recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller at a great price and included the charging cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my husband and he has been very happy with it. He is a serious gamer and needs a controller that can stand up to his gaming. Very well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All tiem favorite controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all time favorite controller. I use it on the Xbox, PC, Android tablet and phone. Some people complain about the AA batteries, but I buy the Insignia rechargeable batteries and can esaily swap them out when one runs down. Much better than the built in battery on the PS3 DualShock. No way to replace it when it finally dies.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller Best Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson is picky when it comes to his self built PC and has always said this is the best controller to play his games. We usually go to Best Buy to get what he needs.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    A Good Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my third favorite controller on the market currently. The Power A controller I use with my PC is just a touch nicer, in my opinion And as much as I like this controller, I still think the Switch Pro controller is the best in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !! Great quality it was delivered fast too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful controller and well built

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I've ever used in a long time as I ordered it for my iPad. I used to have the original Xbox years ago and then moved on from it. But this device works so well with bluetooth on iPad that it was flawless as a universal standard. Very comfortable and easy to hold on. And built to last like a tank. Even the option to have a rechargeable battery to add on to it is a nice touch and one I plan on getting soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller on pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works as expected. I use it for my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, great feel. Also comes with a type c cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup, but short cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, cable is a bit short for use in living room. Bought alongside a controller with the wireless adapter bundle for PC which alleviates cable issues. Great feel in hand!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Great but could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt great in my had and worked with my android tv but only when plugged in. TV could see the controller via blu tooth but wouldn't connect. Tv connects to everything else blu tooth so it isn't the tv. Probably would have worked if I got the version that came with the wireless adapter. Saw on microsofts website that this controller worked on Win 7 but didn't work on my machine when I got home. Checked the website again to troubleshoot and they had removed all mention of it being Win 7 compatible. If I was running Win 10 it would definitely be a keeper but I ended up returning it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2nd Contoller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing I traded in my old controller towards a bundle at GS, that was supposed to come with another controller and didn’t have any in stock and I would have to wait for them to ship it to me. I went to the next best store for gaming and ordered me a Xbox controller. I have a main controller but always like to have a second one. Either for playing with family or friends or if it’s a long gaming day and the batteries die. I chose black to match my series x set up with the console and the charging station. All color ways are great

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid controller for Windows.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Desktop. Simple controller. Does not include chargeable batteries which sucks, but those can be purchased aftermarket.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller all time I never have any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Latest Rendition (At The Time) - BT Connectivity!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft upgrades their controllers with new technology every few years and ushers individuals into upgrading for a pretty hefty sum for a controller. This particular version can communicate wirelessly through Bluetooth with other devices, not just your XBOX. I am able to play Stadia games with it on my Chromecast, for example! The feel is more rigid and grippy in the hands, which is probably a plus when you're sweating during an intense game session. I have no complaints with this controller, and I believe XBOX sets the standard for controller ergonomics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid, a step above some cheaper 3rd options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I start, this is only the third Xbox controller I've owned, so for those looking for a detailed comparison of the options out there this isn't a review for you. However, the build quality and feel of the controls on this controller in-game are a step above the third-party brand I used to have (PDP). The textured backing also feels great the in the hand. If using this controller on Win10, I would recommended downloading the Xbox accessories app from the Microsoft store--why this doesn't come bundled with the Game Bar in Win10, I have no idea--so you can keep the firmware up to date and set custom profiles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat my swag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no stick drift yet honestly all you really need for your gaming needs

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Stick drift

    Rated 3 out of 5 stars

    Not even a year and experiencing stick drift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift. Even faster than my first core controller...Not even a year. Battery died like a month after it's warranty ended this time around too.Going to have to see if they honor the warranty for controllers or if it's also only 90 days...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Watch out for joystick drift...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several of these. They are great controllers with good ergonomics. The feel and response are perfect. The only problem with them is that I tend to get joystick drift after awhile. I don't know if I'm just hard on the left thumbstick or if it's a design defect, but these do seem to fail more often than they should. That said, the last time I saw a sale on these, I bought a couple extra. And with those sitting in storage, my current controller has been going strong for at least a year. So maybe I just had a string of bad luck before?

    I would recommend this to a friend
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