Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 190 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 190 reviews
  • Rated 4 out of 5 stars

    Great service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. Excellent service. On time and arrived when expected to.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful trim kit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trim kit...makes wall unit complete. Needed to make unit fit custom cabinets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    trim

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent install...............good looks.......service people were friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but feels a little flimsy. I have mixed feelings about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older built in microwave to replace. The in home consultant was able to find a new unit that would fit the space. He ordered it for us and scheduled the installation. The installation crew was on time and did a great job. I'm very glad I didn't attempt any phase of the project on my own and was very satisfied with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! A very nice modern appearance. Fits well with our decor.

    I would recommend this to a friend
  • Pros mentioned:
    Installation difficulty

    Rated 5 out of 5 stars

    MICROWAVE Trim kit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched our old unit easy to install and use. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice kit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kit to provide a wonderful finished look to the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave debacle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my microwave in the middle of the COVID pandemic. Appliances during this time were really backlogged. Thanks to my Best Buy in home advisor, Chris, I was kept informed during the unforeseen wait, which made the unfortunate circumstance very tolerable. Thank you Best Buy and Chris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave looks great great job total tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 2.0 microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Cooks items according to packaging

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men from Geek Squad were friendly and efficient. I couldn't ask for a better installation experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation of trim kit ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers had a hard time with the existing trim kit. Didnt get all the screws back in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Microwave Trim Kit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could never get the trim kit to fit. Between sales and installers, the experience was pretty poor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has an awesome tech depart

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the whole best buy team was so awesome and excellent. they need exactly what i needed and what they were doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install appointment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time and fast. As expected and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time for installation, realized I could use the old trim for the new microwave so he installed it back. I returned the unused, unopened trim to Best Buy for refund. Saved me some money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Trim Kit Intall

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were professional and knowledgeable. They took their time and we are very happy with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Installation of Microwave and Trim Kit

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employees did a great job. Quick, professional, and had zero issue with installing a microwave and its trim kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent trim kit installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, efficient and knowledgeable. The kit was complicated because they were working on a space installed 25 years ago. The new microwave and trim kit fit perfectly.

    I would recommend this to a friend
Sponsored