Customer Ratings & Reviews

Microwave was installed quickly and they made the extra effort to make the trim kit fit without having to make extra accommodations.

Took 3 weeks to get trim kit installed. Installers came 3 time to install trim kit but couldn’t because trim kit was not delivered when promised. As a member called total tech numerous times and each time was told trim kit would be delivered before installers arrived. This never happened and I was even sent text messages that trim kit would arrive same day waited for trim kit and never showed. Since total tech did not seem to be able to give accurate information I had to go to the store and speak to the manager. Only then did trim kit arrive 1/2 hour after installers arrived. Installers were professional and even waited for trim kit.

Replaced my microwave due to replacing the oven therefore needed a trim kit which matched and fit perfectly.

Stayed within my client's budget with this purchase. Sales team helped us within minutes in the store. Delivery guys got it there right before the storm.

I was very happy with the installation of the Microwave and Trim Kit. I would use the same Team again for installations

The two men who did our installation were great. They were true professionals all the way. You should be so lucky to get the same 2 men as I had.

The trim was loosely installed and now it make strange vibration noises every time the microwave door is opened or shut. It’s highly undesirable for an expensive add on.

Fast professional service. Installers also took old equipment

The microwave makes a lot of noise when I use it. It wasn’t like that before. Was told that I would get a call from Best Buy to fix it but didn’t get a call. Still waiting for someone to contact me

Install was great. Installers came did the install, cleaned up, assured my satisfaction.

Installer did not get it correct the first time around :(

Bought a block of Best Buy batteries, this is my of best Best Buy batteries . Great purchase of the price . The batteries are of good quality

good stuff. however install was very tricky and it took best buy few attempts to get it right

Not installed, no trim kit available for this unit!

Geek squad came on time, informed me that they were on their way. Very professional and knowledgeable of their job. Very efficiently installed.

We had to make 3 attempts to get the right size microwave with the frame, but the guy who finally did the install did a great job.

The installers arrived on time. They were very knowledgeable and were able to correct the issue I had from a different installation.

Excellent Service by Installers. On time and very professional

Tough installation but installer made adjustments so worked out.

Very knowledgeable and polite. Very well versed in equipment.