Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 190 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 190 reviews
  • Rated 5 out of 5 stars

    Rc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim kit was exactly what the microwave needed to give it a built in look. Very happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Appointment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a return call to fix the install that originally too place 4 weeks ago. Called and scheduled a service call for Thursday the 28th of April. Appointment was canceled by system and they never showed up. Rescheduled for Thursday the 4th of May. Scheduled time was 10-2:00. They showed up at 2:45. No apologies for being 45 mins late. They did not really seem to care. Issues got resolved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new appliances

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were great, dishwasher, wall oven and microwave with trim kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kit Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent work on installing the kit when they did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trim kit. Nothing to rate really.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trim kit looks nice. The only installation was 2 screws. Simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were great. They knew what they were doing. They were fast, clean and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King World's Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was a great purchase and they were very polite gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a fantastic job installing a Viking microwave oven! Fast and well done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microwave trim kit installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did not know what they were doing. If our contractor had not been at our house the trim kit and microwave would not have been installed. Not happy with installers. Installers were suppose to be specialized because the microwave was a thermador. That was what Best Buy,s installation dept told me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Built in microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim provides a nice look for the built in microwave. It is installed of the over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best appliances that I have ever owned. Great customer service as well. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge microwave Trim Kit Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item installed in professional manner and installed was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek looking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking. Good quality and competitive price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs did a wonderful job installing the unit in our existing space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality workmanship

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was top notch! His workmanship was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came at the scheduled time. He worked very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Trim Kit Installation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a marvelous job installing the trim kit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    didn't get it right the first time

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't delivered on time when it was supposed to be and pushed back six months and when they did deliver it was the wrong color, but Best buy actually handled it and replaced it for no extra cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an efficient quick installation of the microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very efficient and tidied up afterwards

    I would recommend this to a friend