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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3198 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,198 reviews
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    LOVE MINT!!! honest review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so I had virgin mobile before mint, and oh my gosh I love saying money! This is on a better network T-mobile and I just activated this with my new google pixel 3a xl I bought unlocked. The is great! I've had this carrier for a couple of weeks now and the only thing I have noticed as I type this is that today during Black Friday data slowed down because I was of course around too many people shopping. Other than that, I absolutely love the service. I paid 30 bucks for 3 months for 8gb of data. What a deal!!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Price

    Rated 5 out of 5 stars

    Great cell service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom who flew in from South America to visit for 4 months. Activation was easy and service is great. Coverage has been spot on using iPhone 7plus.

    I would recommend this to a friend
  • Pros mentioned:
    Data, Price

    Rated 5 out of 5 stars

    Great rate for data

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I bought it when Mint has promo buy 3 get 3 month. I normally do not use up 4GB. But, at average month price is $15, you cannot beat it. If i pay monthly, i will definitely continue using the service. However, you need to pay in full for 12 months to get this rate. I am not sure i will continue to use it, since i am considering Tmobile connect $15 for 2GB. I know that I will pay the same price for less data. But, i am kind of discouraged to pay in full for 1 year. If you can pay in full and you get good Tmobile coverage, I recommend this alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Awesome Cell Service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What awesome deal and service with Mint Mobile. I have been with them for almost a year now and has worked perfectly. I started with the promo 3-month plan with 5GB of data. After promo went on the 12-month plan with 5GB data plan for $15 per month. I mostly have contacted Customer service for assistance in setting up my two cellphone plans and found they are great to deal with. I certainly hope Mint Mobile holds out and never is bought out by a larger service provider like Net10 was and it then was terminated for higher cost of same service under new name...ouch!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Service

    Rated 5 out of 5 stars

    A+++ Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best low cost carrier network providing awesome service. Good alternative to expensive carriers like AT&T and T-Mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Price

    Rated 5 out of 5 stars

    Cheaper Alterto Tmobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to switch over from total wireless and far cheaper. So far the service works great in NE Wisconsin though further travel and testing need to happen

    I would recommend this to a friend
  • Pros mentioned:
    Data, Ease of use

    Rated 5 out of 5 stars

    Alternate Mint Mobile phone plan and sim card.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a good plan for our kids and Mint Moble seemed a good choice. The person at Best Buy that helped us get the 4 sim cards that we needed were quite helpful since the card was a little older and had a different GB amount on them. They assured us that Mint Mobile would put the correct info on the phone plan. It was east and I'm so glad Best Buy had what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Service

    Rated 5 out of 5 stars

    Love love love Mint!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Mint Mobile! Its been the best service ive ever used. It never drops my calls, i get great service everywhere I've gone, and you cant beat the yearly prices! It was the best decision I ever made to switch to Mint from all the other mobile carriers!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for this review, Oliver. We're so glad to have you on the fox side. mintmobile

  • Pros mentioned:
    Coverage, Ease of use, Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage in my area, and very intuitive and easy to use app. Price is the best and the + 3 months offer for the unlimited plan is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Price

    Rated 5 out of 5 stars

    a fantastic deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint is an excellent deal for anyone thinking of switching mobile service! Service has been everything and better from leaving AT&T, with call quality and coverage actually increasing, all for much less than I was paying the big guys. Even better was a Best Buy deal getting 3 months free upon activation of a Mint account, making this a total of 6 months of service for less than the price of one month from AT&T. I'll give this service several months of trial and opportunity, but fully expect to re-up my service and go for the 12 month extension before next spring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient, cheap, seems fine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty efficient. you just walk in grab the simcard + package its a great deal for a phone of course, but its only because verizon and tmobile are so bad. All in all good stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just returned to Mint after having it in the past. Mint Mobile offers such affordable cell phone plans. If T-Mobile works great in your area, Mint will too as they run on T-Mobile's network. The nice thing with prepaid is that it's easy to switch networks to go for the next promo or whatever. I'm also glad that I was able to pay for this product using my Best Buy gift cards. Best Buy delivered this product right away. I'm happy with my purchase.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Welcome to the fox side, Jessica. Thanks for stopping by to leave us a review 🤘 mintmobile

  • Cons mentioned:
    Sim card

    Rated 4 out of 5 stars

    Know what you are getting into

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Porting my number was easy. Deal of the day made it half price. 2. Signal quality is great in Dallas, Waco, Austin & San Antonio. 4. Easy to swap phones by simply placing SIM in your unlocked phones. 5. Referral process makes it worthwhile to recruit customers. Cons: 1. Each card has a SIM and doesn't allow multiple cards to be combined onto a line for deeper discounts. 2. Additional months of service can only be purchased directly through Mint Mobile. 3. Adding a family plan requires a credit card on file and provides no pricing discount. I purchased four 3 month 10gb cards for $120 on a Deal of the Day sale. They normally would have been $240. I switched mom, dad and myself from Metro by T-Mobile with no issues. Sadly, I couldn't use the 4th card to add an additional 3 months of service to my line. Mint told me my only options are to create a new line, or try and recruit another person and get the referral credit for bringing them aboard. Although, I'm not pleased with the options, I'm still saving in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review od mint sim phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good signal, no bad connections, love the unlimited call and text

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All I need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4GB monthly data plan is good for an extra phone. The pricing is so that I have two phones on Mint and still pay less that what I used to pay on a major carrier. The activation process is easy. I set up my account on the website and added the APN settings on the phone manually but it is also possible to download the app and do it that way. This service uses the T Mobile network. In my experience it is very reliable in my area (Los Angeles).

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for this review. We're so glad you're enjoying our service 😁 mintmobile

  • Pros mentioned:
    Coverage, Price

    Rated 5 out of 5 stars

    Low cost option that works

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and service is with T-Mobile. As long as you have good service in your area and a compatible phone this seems to be a good option and a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone plan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for when my grandma comes to visit. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy , introduced me to Mint Mobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a teenager you can't go wrong with the price and ease of use. haven't been involved with a phone service so easy especially for a teen. Thanks for letting me know about Mint Mobile Best Buy agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mint Mobile

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Competitive with post-paid plans. Works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Network, Solid Internet, Solid Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint serves me very well compared to other carriers. Network is solid and the internet connectivity is pretty much everywhere, even in state/ interstate highways. I'm impressed what $15/mo can get you! Best value for money!

    I would recommend this to a friend
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