Customer Ratings & Reviews

Get goods signal from almost everywhere. However, if you want to keep the same number for another 3 months it cost extra than buying a new plan with new number.

I have two phones. One with at&t, the other with mint. Mint is FAST! My at&t phone has been giving me more and more issues lately. I might switch over to mint completely. Great coverage too!

Wasn’t what was described in description; this plan is only for new lines and when i wanted a refund because it wasn’t for existing customers. I couldn’t get my money back but every rep i talked to tried to give me it because it wasn’t working.

I purchased this today. Got the PIN to activate the esim. Downloaded the app from the link. Entered the PIN and it got stuck on the activation page (for over an hour now .. it just says activation in progress). I'm talking with mint support, it seems the guy doesn't know how this works with best buy. They normally have a 11 digit PIN, with best buy it's 10 digits. You cannot covert your Best Buy PIN to QR code (unlike a normal PIN). The support chat just asks me random questions "how many emails you got", "which step are stuck on", "did you download from the link", etc. Overall, horrible experience so far. And worst, apparently you cannot get a refund for this!!!

During the activation, the process was stuck and gave a error message. The ACT code is 10 digital code, Mint mobile service could not find any information on the code best buy delivery to me. Try to contact Mint mobile for many times, they kept let me waiting for the reply from the tech team. 5 days past but none contacted me ever. Bestbuy agents also kicked me between different department without any solution or refund. Totally a fraund! I will submit a lawsuit again this case

Could not activate due to the app gets frozen on activation phase. Spent my first two day of my U.S. holiday arguing between support. Mint support does not help and says Best Buy has its own activation system and they should help. Best Buy support also unaware how to help and does not accept return order saying it is a digital product and cannot return. I just paid fof a product I couldn't use. Just use Mint website instead of Best Buy to buy a plan. That worked within a minute.

Unfortunately, I'm one of the people, as per earlier reviews, who can't get past the app freezing up. The phone is compatible but Mint can't do anything about it without a code from BB, and they don't know which code that is. As you can't refund these purchases, I wouldn't recommend getting one.

This line is very easy to use and so easy to install it only took a few minutes.it is also very fast and is not slow like other lines

I recently purchased a Mint Mobile eSIM from Best Buy and it has been nothing short of a complete disaster. The SIM simply won't activate, and Mint Mobile's support can't assist because the purchase wasn't made directly through them. To make matters worse, Best Buy's customer service has been absolutely abysmal. I've called multiple times only to have them disconnect the call before offering any solutions. Even visiting the store in person proved futile. Save yourself the time, frustration, and headache – DO NOT buy eSIMs from Best Buy. Their lack of support and unhelpful customer service make it a completely unreliable option.

So when I first bought this I didn’t realize what an esim was, I thought it was just a 3 month plan, after spending some time speaking with mint mobile and them figuring out how to help me and understand my confusion they ended up figuring out that my phone isn’t compatible with the esim. He told me there more for ios, pixel, and another type phone so just go to mint mobile website first to see if your phone is compatible with an esim before you buy. This isn’t the actual physical sim you insert on your phone. Also incase you didn’t know like me, esim is a virtual sim card that’s automatically added on your phone with a code.

I purchased the 90 day Mint Mobile E Sims Card hoping to download the virtual card but my phone was not compatible to ESims. However I waa able to trade the ESIMS for the Sims Card at a Best Buy store and I love the service. Mint Mobile provides fast internet service ans excellent phone coverage. I plan to stick to Mint Mobike and renew.

With cheap access to mintmobile unlimited plan, i managed to make it through my first couple months on my own without my parents, that in and of itself was more than enough for me to rate this product highly.

My go to prepaid provider when someone is visit from abroad.

I accidentally purchased the wrong type of plan for my phone and received no help from Bestbuy or Mint. Now I am stuck with a 3 month plan that is completely useless to me. I’m sure the plan is fine as I have been pleased with previous Mint plans. But thumbs down on Bestbuy customer service.

Good service would highly recommend especially for like a kids plan

I purchased this card and it gave me an opportunity to add my phone number for the 90 day unlimited plan. They denied me to exchange my business line that Mint held, prior: I then tried to activate another number, or any number and was denied access. No benefit from this purchase. Past 90 day return.

Amazing network with good speed internet and calling

Love it and so do the kids great price and family makes it cheaper.

All digital, easy to setup. Make sure to use link provided in email for registration/signup!

Do not recommend. This is for Mint service with an ESIM ONLY and cannot be applied to existing Mint Mobile service if you have a physical SIM or a phone that doesn't support ESIM.