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Customer Ratings & Reviews

Front. Monogram - 24.6 Cu. Ft. Side-by-Side Built-In Refrigerator with Dispenser - Stainless Steel.

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Monogram - 42 in. Wide 24.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel

Model:: ZISS420DNSS; |
SKU:: 6386306

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Customers are saying

Customers enjoy the appearance and spacious storage capacity of the 24.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator. Several customers highlighted its attractive design and ample space in both the refrigerator and freezer sections. Some customers also appreciate the product's durability, noting that they are replacing older models of the same refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 2 Showing 21-27 of 27 reviews

Rated 5 out of 5 stars
So far so good
GenevaLB562 Posted 6 years ago
Haven’t had it long enough to give full review but the delivery and ease of that process was great.
I would recommend this to a friend
Unhelpful (1)
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Rated 1 out of 5 stars
15% sales rebate request due horrible service
VictorG Posted 10 months ago
The delivery of the product was delayed twice at the last minute. Your sales department was not informed of all the changes that happened. Best Buy should offer a 15 % sales rebate to me for this horrible delay.
No, I would not recommend this to a friend
Unhelpful (0)
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Rated 4 out of 5 stars
Door dent due to installation error
DavidGarman Posted 3 months ago
Best Buy contract installers did not adjust right refrigerator door to clear our cabinet edge. If the door is opened over 90 degrees it has put a a dent in our brand new refrigerator.
I would recommend this to a friend
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Rated 5 out of 5 stars
GE Monogram Refrigerator Replacement
BrendaJ Posted 3 months ago
This was a replacement for a much older same model refrigerator. It is beautiful and has more space. Glad we purchased this one when we did. Adds value to our house.
I would recommend this to a friend
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Rated 1 out of 5 stars
Not a Premium Product
BrandonT Posted 1 year ago
I've owned this refrigerator for just over five years. It broke down and would not stay cool. The multiple repairs were very costly and were not covered by the product warranty. I'm not even sure if it will continue working yet. When I pay a premium price, I expect a premium product. This is not premium.
No, I would not recommend this to a friend
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Rated 1 out of 5 stars
Avoid GE Monogram at all costs
HelooF Posted 2 years ago
This is the worst appliance I have ever owned. I have the full GE Monogram lineup (oven, microwave, dishwasher, wine fridge and fridge. I’ve had to have the fridge repaired 8 times and it still doesn’t work properly!!! The oven has had to be repaired twice (once an igniter went out, and a weld for the shelf broke). These products are not well built and an absolute disappointment.
No, I would not recommend this to a friend
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Rated 1 out of 5 stars
Too many service appointments required
MichaelS Posted 1 year ago
For this price, we expected quality. Instead we are suffering with our FIFTH service call scheduled for a few weeks from now.
No, I would not recommend this to a friend
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Page 2 21-27 of 27 reviews

So far so good

GenevaLB562 Posted 6 years ago

Haven’t had it long enough to give full review but the delivery and ease of that process was great.

I would recommend this to a friend

Unhelpful (1)

ReportComment

15% sales rebate request due horrible service

VictorG Posted 10 months ago

The delivery of the product was delayed twice at the last minute. Your sales department was not informed of all the changes that happened. Best Buy should offer a 15 % sales rebate to me for this horrible delay.

No, I would not recommend this to a friend

Unhelpful (0)

Door dent due to installation error

DavidGarman Posted 3 months ago

Best Buy contract installers did not adjust right refrigerator door to clear our cabinet edge. If the door is opened over 90 degrees it has put a a dent in our brand new refrigerator.

GE Monogram Refrigerator Replacement

BrendaJ Posted 3 months ago

This was a replacement for a much older same model refrigerator. It is beautiful and has more space. Glad we purchased this one when we did. Adds value to our house.

Not a Premium Product

BrandonT Posted 1 year ago

I've owned this refrigerator for just over five years. It broke down and would not stay cool. The multiple repairs were very costly and were not covered by the product warranty. I'm not even sure if it will continue working yet. When I pay a premium price, I expect a premium product. This is not premium.

Avoid GE Monogram at all costs

HelooF Posted 2 years ago

This is the worst appliance I have ever owned. I have the full GE Monogram lineup (oven, microwave, dishwasher, wine fridge and fridge. I’ve had to have the fridge repaired 8 times and it still doesn’t work properly!!! The oven has had to be repaired twice (once an igniter went out, and a weld for the shelf broke). These products are not well built and an absolute disappointment.

Too many service appointments required

MichaelS Posted 1 year ago

For this price, we expected quality. Instead we are suffering with our FIFTH service call scheduled for a few weeks from now.