Customer Ratings & Reviews

I had this printer for about 5 day trying to get it to successfully print anything. The auto level is a joke. I had to manually leveled the bed then ran the autolevel. Failed every print it did even the test file. The Y axis stop switch failed and after running a bed level print file I modified for the printer I realized the bed was warped with high spots and low spots. Monoprice customer support wouldn't help because I didn't order from them directly. So theres no warranty pretty much. Im going to purchase one of the creality 3d printers I hear their really reliable and have a massive online community. I just bought this on because I had a gift card. Which was a mistake and a waste of time and filament.

I am not happy with this printer at all. I have the mini mono price and it works great, but this one is still not working. The auto leveling is a joke, and even though I tried manually leveling it, it still doesn’t work. So far because of the leveling being off, the pad has a small tear in it, and I had to change out the filament feeder because the filament kept stopping. Monoprice is also in my book not known for their customer service. It’s been over a week since I sent an inquiry and they still haven’t answered it.

I bought it and it was a very bad experience. First the thing couldn’t even print. It literally couldn’t even get the filament out of the nossle.

Had this printer one month and was only able to print 2 things with it. It seemed like settings that worked on one print were completely useless on the next, with the same filament, same temp settings and everything