Customer Ratings & Reviews
- Model:
- 6047109
- SKU:
- 6381310
to a friend
Good quality. Small.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really nice quality. It was a gift but it was smaller than I expected. It has lasted since Christmas so I would totally recommend.
I would recommend this to a friendOkay for toddlers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid likes it. But Works a little slow. Its okay for for the price.
No, I would not recommend this to a friendBrand response from Spin Master Customer Care
Posted .Hi Donnib,
Thank you for taking the time to share your experience with us. We're so thrilled to hear that your child enjoys their Monster Jam 1:24 Monster Mutt Dalmatian RC. Our commitment is to deliver a 1:24-scaled replica that can race and perform epic stunts, crazy crashes, and brutal bashes! However, we're sorry that yours did not meet your expectations. We appreciate your feedback as we're looking to improve for the future.
If you have any questions or concerns, please don't hesitate to reach out to our Customer Care team at 1 800 622 8339 so that we can learn more and provide additional support. Please see our Contact Us page on our Spin Master website for more contact info. We look forward to speaking with you!
Regards,
Spin Master Customer Care
Gave as a gift but great quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on carpet.good for younger aged children.
I would recommend this to a friendpoor- worked for 2 hours and then stopped.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son's 5th birthday. He was so excited and played with it all morning. That afternoon he went to play with it again and it would barely move. I changed the batteries and it still was barely working. Very disappointing for it to only work for a few hours! I bout it in April worried about how long shipping would take with everything shut down due to covid-19 but his birthday was not until today and it is too late to return it.
No, I would not recommend this to a friendBrand response from Spin Master Customer Care
Posted .Hi Stacey,
We're sorry to hear that your Monster Jam 1:24 Monster Mutt Dalmatian RC stopped working after 2 hours of play. We understand how frustrating it must be for your son, especially since it was his 5th birthday. Our commitment is to deliver an 1:24-scaled replica that has the traction to conquer various terrains and perform epic stunts! However, we're deeply sorry that yours did not live up to your expectations. We would be grateful for the opportunity to turn this into a positive experience for you.
Please reach out to our Customer Care team at 1 800 622 8339 so that we can learn more and provide additional support. Please see our Contact Us page on our Spin Master website for more contact info. We look forward to speaking with you!
Regards,
Spin Master Customer Care
Monster truck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson is enjoying monster trucks this year and he and his sister spend lots of time playing with the trucks and setting up jumps . Was very happy I found this truck as an extra Christmas gift.
I would recommend this to a friendNICE TRUCK BUT BAD CONTROL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The day the box was opened the problems started. It was not what I expected for the brand that is because control is a disaster. From the day the box was opened, there are still unused trucks. I do not recommend this product to anyone.
No, I would not recommend this to a friendBrand response from Spin Master Customer Care
Posted .Hi Karibon, thank you for sharing your experience with your Monster Jam Monster Mutt Dalmation RC. Our commitment is to deliver one of the most decorated Monster Jam trucks of all time to perform epic stunts crazy crashes, and we're sorry to hear that your Grave Digger did not live up to your expectations. We would be grateful for the opportunity to turn this into a positive experience for you/ Please contact our Customer Care team at 0800 2061191 so that we can learn more and provide additional support. We look forward to speaking with you!