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Customer reviews

Rating 4.3 out of 5 stars with 12 reviews

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83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 5 out of 5 stars

    Monthy Accidental geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best insurance for my phone and very affordable monthly payments way cheaper than the phone carriers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to make a claim. And the price is more budget friendly than my carriers price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly geeks that can't be beat. That was cheesy, lol. But, GeekSquad staff are seriously friendly and helpful. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad change google pixel phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, quick and save service, Kind people and easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just want the $400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont even remember buying geek squad tbh. Best buy plz give me the 400$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great having protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to know i have a team to go to if i ever have a problem arise on my devices!! And the monthly plan ain't bad at all for the buck!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet. But im sure it will come in handy eventually

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Useless, basically

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy screen is broken & i need it fixed. Nobody has screens. I'm told to drive an hour away to "see if they have screens." LOL. Why did i buy this?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great help and support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help if you have the protection plan from geek squad.. awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the geek squad team. They are very professionals.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wont let me update payment info

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the geek squad protection plan for my Google Pixel 9 Pro XL back in September, and now I need to change my card on file that I used because I had to get a new one. I tried doing it myself but it tells me I need to call. The person on the phone after giving him my card number tells me they dont accept debit cards, only credit cards. I used a debit card when I purchased it and was being used for the auto payment. I don't use credit cards or have one. Why would I need a credit card for $10 a month. Absolutely ridiculous.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Job well done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good job on what i had them work on. Would use again

    I would recommend this to a friend
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