Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    In-store help, Protection

    Rated 5 out of 5 stars

    AppleCare

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVEEEEE AppleCare. Best Buy made it easy to have my devices protected while being able to buy them in person with great help in store to pick out the best product for my work

    I would recommend this to a friend
  • Pros mentioned:
    Prompt service

    Rated 5 out of 5 stars

    A valuable insurance policy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my grandson's new iPhone 12 Pro one week ago. Given Apple's reputation for quality, he has not yet been able to apply it. However, I have used Apple Care on other products and am extremely happy I did. Hallmarks are prompt, efficient and friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product Protection!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are protected! Good ease of mind when purchasing an expensive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A terrific product.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably great service from an Apple employee rather than poor service from an outsorce company attempting to locate the information you need in a loose leaf notebook usually written in a language that is not the native language of the outsourced employee.

    I would recommend this to a friend
  • Cons mentioned:
    Duration

    Rated 1 out of 5 stars

    Do not purchase

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the time being under the impression the protection plan would last me at least 2 years.. It literally said on the description of it that the duration is 24+ months. if I continued paying monthly after it ended. Though that wasn’t the case at all and I lost my protection plan for my device.. Now my phone is having issues and I’ll have to buy another unfortunately.

    No, I would not recommend this to a friend
Sponsored