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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 209 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the protection and peace of mind that AppleCare+ offers. They appreciate the ease of working with the service and the potential cost savings. Customers also recommend AppleCare+ to others and consider it the best coverage available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 209 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most important thing is that I can buy Apple Care coverage for 24-month payments as well.

    I would recommend this to a friend
  • Cons mentioned:
    Documentation

    Rated 4 out of 5 stars

    Written services available?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven’t had to use Apple care plus. Wish there was some printed literature that list the services I can use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not needed to use this but im glad that its offered incase that i do because without this a fix could be pricey

    I would recommend this to a friend
  • Cons mentioned:
    Lack of features

    Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, don’t use it much wish it had more features

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was very good and was very valuable thing to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love applecare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is nice to have incase product doesn’t live to the expectations. Cheap deductible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care warranty option was good and free for 12 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14? Why?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a14 pro ( was stolen) and I don’t notice any lags etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is always good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased additional AppleCare. I trust their services, but one never knows when an accident occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a piece of mind when I spend so much money that I have the support needed if anything happens to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to purchase an Apple product I would highly recommend you get the AppleCare+ with it. The best part about the Total Tech Program is that the AppleCare+ is included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worried about the first cell phone use of a teenager - this lowered that concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is a MUST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the only warrenty ill buy for my apple products it makes your life easier IF YOUR PRODUCT HAS ISSUES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this store i just dont know why i cant return an item a ftee 30 days wjne im a memebrr

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 4 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From time to time something goes wrong. This service help you when thst happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ came with the phone. Good to have this extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care plus is worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy Apple care it’s better then your cell phone company and you only pay for one!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has been the best purchase Do too devices breaking and needing replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting to have the security of Apple Care on our 3 kids' new phones. I hope we won't end up needing it, but with teenagers, it seems likely we will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone plan protection is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a plan for care for your phone

    I would recommend this to a friend