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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 525 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and coverage that AppleCare+ provides for their Apple products. They appreciate the great service, warranties, and savings that come with the membership, making it a worthwhile investment for their devices. While some find it expensive, many customers highly recommend AppleCare+ for its reliability and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 525 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love My protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my AppleCare comes with the qualifying purchases at Best Buy for no extra cost. When you add up your apple care cost for the two years it more than pays for the price of Total Tech. I never realized until I purchased an expensive TV how great the protection plan is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give yourself peace of mind with Apple Care+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is worth the money to know that whatever the problem - you will be taken care of! I've had more that one problem with my tech and they make it painless to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is a must!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having such an expensive phone Apple care is a must! I had to use Apple care for the first time this year and I am so thankful I had it. The screen broke on my son’s phone and the break was not superficial, he had a black spot that kept growing and eventually started making the screen glitch. The replacement screen was quoted at $350-500. With AppleCare it was only $30 and Apple sent him a replacement phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! The price was phenominal, the protection amd everything with Total Awards Membetship is Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with all there products and saves you the headache of trusting a 3rd party source to fix you stuff

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan is amazing. It really has helped us when we needed something repaired. I recommend this to anyone making a new purchase

    I would recommend this to a friend
  • Cons mentioned:
    Spills

    Rated 5 out of 5 stars

    Yes to Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy an Apple product and not get the Apple Care for three years. It covers just about everything and you absolutely will use it if something happens to your computer including spilling liquid on the keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Best Buy is best for this Apple family.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly AppleCare+ (up to 24 months). Fantastic value (duh its free with Best Buy Total Protection).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple plan review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect plan for protecting my Apple phones!! Very economical!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Protected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am glad Best Buy came up with the protection plan, even for Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having AppleCare is a wise decision, as it provides extended warranty coverage and technical support for your Apple products. With AppleCare, you can have peace of mind knowing that your device is protected against unexpected hardware issues and defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure all of my apple products have apple care. It had definitely been worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Geek Squad membership, and my phone is covered without adding an additional plan. I love Best Buy’s protection. I have replaced multiple electronics without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great idea.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is always a great option to get for all your Apple devices, especially when things go wrong. A must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good when you need to use it. I always prefer to have the service and gives me peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received this in the past but have never been in a situation to use it. It does give some peace of ming knowing you are covered if things dont work right.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the peace of mind knowing I am covered with this type of insurance with anything I get from Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and you never know when you might use it get at least yoyr phone is insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my cracked Apple phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised it was fixed within 2 hours.Customer service was great . I definitely would recommend getting The Extended warranty through best buys the geek squad Is on Point.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Free applecare with total care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only found out just recently when buying iphones at best buy you get free 2 year applecare (not the one with theft though) because I'm a total care member or whatever best buy calls it.

    I would recommend this to a friend
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