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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 524 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and coverage that AppleCare+ provides for their Apple products. They appreciate the great service, warranties, and savings that come with the membership, making it a worthwhile investment for their devices. While some find it expensive, many customers highly recommend AppleCare+ for its reliability and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 524 reviews
  • Rated 3 out of 5 stars

    I've Never Used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used the Applecare that you get when purchasing stuff so I can't really rate it effectively.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Delayed shipment

    Rated 5 out of 5 stars

    apple iPhone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful service by associate. waiting for the delayed shipment to happen which is greater than 1 month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes why not

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good it’s worth if it craps out you will get taken care of, do it get it, and dont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you buy any iPhone. Worth the money you save if you need repair’s for your iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth for a purchase like this. Very easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now comes free with geek squad total membership so good value for apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and I haven’t had any complaints yet!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case anything goes wrong with my phone. Nice to have coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if one of your Apple products fail.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really enjoy the extra applecare protection plan. always need extra care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Apple Care is the best. I don't buy anything Apple without it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    False advertising or receipt is wrong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my phone cracked, I was told my receipt says I only have Apple Care for 30 days, yet looking at my Best Buy purchase history it says 24 months. What’s up with that!!!! Even Apple store says expired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and good value would do it again. Work the money

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind to know that it is completely covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too happy with care.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with this due to the fact that when you need help you have to spend countless hours at the Apple Store.....then the results are not that great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know. I’ve not used this at all. I’m not 100% sure what it does except gave me a discount with I phone accessories

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It came with the total tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the total tech. It might prove to be worth it, but for now, unsure. I've had apple care in the past and let it lapse because it did not prove worth it at that time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 14

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok. The ease of use vs my android is much more complicated. Maybe it's the structure but i don't care for it. It does feel of quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong purchasing apple care, and being a Best Buy Total Tech Member, if you purchase your phone from Best Buy it comes with this. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get an iPhone without AppleCare - Apple can be tough to deal with but AppleCare has always taken care of any issues that I have had with my phone

    I would recommend this to a friend
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