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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 533 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and coverage that AppleCare+ provides for their Apple products. They appreciate the great service, warranties, and savings that come with the membership, making it a worthwhile investment for their devices. While some find it expensive, many customers highly recommend AppleCare+ for its reliability and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 533 reviews
  • Rated 3 out of 5 stars

    False advertising or receipt is wrong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my phone cracked, I was told my receipt says I only have Apple Care for 30 days, yet looking at my Best Buy purchase history it says 24 months. What’s up with that!!!! Even Apple store says expired.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind to know that it is completely covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too happy with care.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with this due to the fact that when you need help you have to spend countless hours at the Apple Store.....then the results are not that great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know. I’ve not used this at all. I’m not 100% sure what it does except gave me a discount with I phone accessories

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It came with the total tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the total tech. It might prove to be worth it, but for now, unsure. I've had apple care in the past and let it lapse because it did not prove worth it at that time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 14

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok. The ease of use vs my android is much more complicated. Maybe it's the structure but i don't care for it. It does feel of quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong purchasing apple care, and being a Best Buy Total Tech Member, if you purchase your phone from Best Buy it comes with this. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get an iPhone without AppleCare - Apple can be tough to deal with but AppleCare has always taken care of any issues that I have had with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care and total tech, best combination

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apple care we get with total tech. Only downside is that we dont get the theft protection but cannot complain when its free with total tech.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare great to have such a plan so they will take care of for us

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure about this value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don’t remember purchasing this. I thought I had the Best Buy warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for kids phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it especially if you have kids with phones. Has saved me $100s on phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra perk for Total Tech members. Worth the cost of membership for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordering phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very easy process just scan a your app or curbside pickup and then leave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the security of a service to care for the product is irreplaceable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. By far the best iPhone yet! I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a no brainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have totaltech. With totaltech Best Buy gives youAppleCare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone insurance with flexibility and options required!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as always!! Will always habe apple care + on my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really to no worries thank you for calling Best Buy

    I would recommend this to a friend