Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1246 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the protection, peace of mind, warranty, and coverage that AppleCare+ offers. They appreciate the free AppleCare+ that comes with their Best Buy membership and find it valuable. However, some customers find it expensive if not obtained for free.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,246 reviews
  • Rated 5 out of 5 stars

    Protect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the new ultra 2. Excellent watch and love apples protection plan just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy an Apple product unless you purchase Apple Care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind with a service like this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision to buy apple care! Never know when you are going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?…w/Total Tech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for Best Buy Total Tech w/comes w/this. All the benefits of Apple Care plus great additional benefits at BB. Kind of a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for Best Buy Total Tech w/comes w/this. All the benefits of Apple Care plus great additional benefits at BB. Kind of a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Apple Care

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for taking care of products and that extra protection for all your apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Health Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great time piece that looks after your health along with giving you the time. I am now ankles to tops on the watch with the bigger keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good I love my Apple Watch that I bought from Best Buy they helped me with the right watch to chose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy and delighted with the equipment I have bought at Best Buy, with an exclusive quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive watch. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend total tech it includes Apple care

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Customer service, Peace of mind

    Rated 5 out of 5 stars

    Title: Essential Coverage for Your Apple Devices

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing AppleCare has been a game-changer for managing my Apple devices. The customer service is top-notch—knowledgeable and empathetic. They handle every situation with professionalism, whether it’s a cracked screen or a complex technical issue. AppleCare’s comprehensive coverage is the real standout. It includes accidental damage protection and extends the manufacturer’s warranty, ensuring that my devices are protected long after the standard warranty expires. This not only saves money but also provides significant peace of mind. For anyone who relies on their Apple devices daily, AppleCare is a must-have. It’s not just a warranty; it’s complete peace of mind, ensuring your devices are always in top condition.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Peace of mind

    Rated 5 out of 5 stars

    A Total Tech Member's Lifesaver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Total Tech member at Best Buy, I was delighted to discover that I automatically receive 24 months of Apple Care Plus for any Apple product I purchase. Let me tell you, this has been an absolute game-changer in my tech-loving life. First and foremost, the convenience factor is off the charts. Having Apple Care Plus means that if any unfortunate accidents or issues befall my Apple devices, all I have to do is waltz into the nearest Apple Store. No need to jump through hoops, no lengthy phone calls or email exchanges, just a straightforward visit to the Apple experts who know their products inside out. The peace of mind that comes with this level of coverage is priceless. Knowing that my beloved Apple gadgets are protected against unexpected damage or malfunctions, especially in a world where our devices are essential for work, entertainment, and communication, is incredibly reassuring. What truly sets Apple Care Plus apart is the quality of service. Apple's commitment to customer satisfaction is evident every time I step into their store. Their staff is knowledgeable, efficient, and always ready to assist. Whether it's a minor screen repair or a more complex issue, I've experienced nothing but top-notch service. The only downside, if I can even call it that, is that it's only available for Apple products. If you're already invested in the Apple ecosystem like I am, this is hardly a drawback, but it's worth noting for those with a more diversified tech collection. In conclusion, Apple Care Plus Monthly, especially when bundled with a Total Tech membership at Best Buy, is an absolute must-have for anyone who relies on Apple products. It streamlines the repair process, offers peace of mind, and provides unbeatable convenience. I couldn't be happier with the service, and I highly recommend it to fellow Apple enthusiasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ from BestBuy for Beats Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought AppleCare+ for my Beats Studio Pro headphones through Best Buy, and it’s been a solid investment so far. Pros: Covers Accidental Damage: I’m not the most careful with my headphones—I toss them in my bag a lot—so knowing AppleCare+ covers accidental damage (like drops or cracks) gives me peace of mind. I’ve already had one issue with a snapped headband, and Apple replaced them with minimal hassle. Extended Warranty: Instead of the usual 1-year warranty, you get 2 full years of coverage, which includes battery service and hardware failures. That’s important for wireless headphones where battery life naturally degrades over time. Best Buy Made It Easy: I added AppleCare+ right at checkout, and it was automatically tied to my Beats—no registration needed. I also got an email confirmation from Apple within a day. Apple Support Access: Apple’s customer service is excellent. I was able to schedule a repair online, drop off the headphones at a local Apple Store, and get a replacement within a few days. Cons: Price vs. Value: For a product that costs less than a Mac or iPhone, AppleCare+ can feel a little pricey—especially if you never end up needing it. Final Thoughts: If you’re spending $250+ on premium Beats headphones, AppleCare+ is a smart safety net, especially if you travel often or tend to be rough on your gear. It’s not essential for everyone, but it’s great to have that cushion. Buying it through Best Buy was fast and simple, and I’d definitely do it again for future audio gear.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Customer service

    Rated 5 out of 5 stars

    Title: The Ultimate Safety Net for Apple Devices

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opting for AppleCare was a decision I’ll never regret. The coverage is incredibly thorough, not only handling accidental damages swiftly but also extending the manufacturer’s warranty, which offers immense peace of mind. Customer service is top-notch, with knowledgeable and patient support staff who make every repair or query hassle-free. Whether it’s a cracked screen or a software glitch, help is just a store visit or a call away. In essence, AppleCare isn’t just a protection plan; it’s an investment in reliability and peace of mind for any Apple user. It’s definitely worth every penny for keeping your devices safe and in peak condition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Peace of mind for your Apple products!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, AppleCare+ is a great protection plan but sometimes can be costly…and this is one of the main reasons to become a Best Buy Total member, you get it as part of your membership! Especially if you have a iPhone, iPad, laptop or a portable device, this can end up saving you hundreds of dollars in the long run! Also, the majority of your purchases get up to two years of product protection at Best Buy (need to keep your membership active of course). This gives you peace of mind for your purchases in case you need a repair or replacement for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any Apple product owner.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to invest hundreds or even a couple thousand dollars on an Apple product you simply have to have Apple Care +. Full stop. Apple is amazing about repairing almost anything - typically for free- providing you have Apple Care +. Trust me - I've been on the other side of not buying Apple Care + (my first MacBook) and ended up having to pay $500 to get it fixed. My next MacBook - lesson learned - I coughed up the dough for Apple Care +. I had to get the screen replaced two times - and it didn't cost me a dime. If you are a Best Buy Total member - your yearly membership of $179 practically pays for itself as it includes two years on Apple Care + on any Apple device purchased through Best Buy. Don't think about it. Just get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks AppleCare+

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Monthly AppleCare+ through Best Buy for several months now, and I honestly couldn’t be happier with it. I originally signed up when I bought my iPhone 15 Pro from Best Buy, and since then, I’ve added it for my MacBook Air as well. Having protection on both devices just gives me a huge sense of confidence and peace of mind. What I really like is the flexibility of the monthly plan. Instead of paying a big chunk upfront, I just pay a small amount each month, and I can keep the coverage going for as long as I need it. That made the decision a no-brainer for me. I use these devices every day, so knowing they’re protected without that initial high cost is a big plus. A few months ago, I actually had to use the coverage for my iPhone. I dropped it while getting out of the car, and the screen cracked pretty badly. Normally, that would’ve been a nightmare—but I went to Best Buy, they handled the claim quickly, and I had a working phone again in no time. The service fee was way lower than what I would’ve paid without AppleCare+, and the whole process was super smooth. Another thing I appreciate is that I can get service either at Best Buy or an Apple Store, which adds a lot of convenience. I travel a bit for work, so knowing I’m covered no matter where I am is important. Also, the Geek Squad team at my local Best Buy has been great. They explained everything clearly when I first signed up, and anytime I have questions, they’re patient and helpful. It’s not just about the protection—it’s about the overall experience, and Best Buy makes it feel really customer-friendly. Having AppleCare+ on a monthly basis through Best Buy honestly makes me more confident in using my iPhone and MacBook the way I need to. I don’t worry as much about accidents or unexpected issues because I know I’m backed up. For anyone who’s invested in Apple products and wants long-term, affordable protection with great support, I definitely recommend going this route.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    JJ Applecare protection 2024

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan to enhance the initial manufacturers warranty period on this product. Additionally, I wanted to ensure the purchase of this product would be protected against normal life events such as accidental drops, etc. Have not had to place a claim to date, can only say I made the purchase of the protection plan to protect this purchase.

    I would recommend this to a friend