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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1235 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the protection, peace of mind, warranty, and coverage that AppleCare+ offers. They appreciate the free AppleCare+ that comes with their Best Buy membership and find it valuable. However, some customers find it expensive if not obtained for free.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,235 reviews
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems when exchanging broken products.Very good to have a backup plan

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep my items protected and was decent price

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with the totaltech from best buy. It covers for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    You get more than what you get!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you guys can do is getting Best Buy Membership and once you do it all your repairable electronic devices such as ipads laptops and tv’s can be fixed at BB for free and also and every new equipment or device you buy is gonna be covered by BB warranty including my apple watch ultra. Theres no money waste with BB!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Who doesn’t love Apple?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Apple Care, let’s see how this goes? I’ve honestly haven’t used it. I pray that I won’t have to. I’d rather have it and not need it than not have it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate this option! Have used and pleased with the support!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Eases mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind knowing my device is protected. Much cheaper with total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use...but there is a co-pay for using it. But its comes with the membership.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Protection

    Rated 5 out of 5 stars

    Worth having

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added insurance. The added protection is a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you not get Apple protection on your products? AppleCare is offered by Best Buy for 24 months for your charge. If you buy your Apple products at an Apple Store somewhere else you will have to pay for this protection if you are a total tech member, you do not have to pay for it. This is a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get AppleCare +. I’ve had all of my products covered at no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this watch the size fitting the features and waste back change. Excellent for work, workouts, etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much More Convenient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with an Apple product used by the spouse. We took it to a service provider's location. We were told to go to an Apple store. We stopped at a local best buy store and spoke to the geek squad folks. The issue was resolved in 2 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I particularly like the Apple brand. I have the Apple Watch, the iPhone 15, and the iPad Pro Max 11. I like the battery life and quality, plus the little extras that Apple offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t be without this protection for any of my Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Golden apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple service subscription included in my best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries with Apple Care !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got apple care from the Bestbut membership and have got exceptional service every time !!

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    A Apple Girl for Life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with the folks at Apple I call day, evening or weekend they always answer quickly and are very patient with my needs and questions. Knowledgable folks its evident. My issues always resolved. More companies should train their representatives as well as Apple does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare there's a great protection for your computer and it's what got okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have each device we buy at best but. Need to contact them for my watch

    I would recommend this to a friend
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