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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1263 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the protection, peace of mind, warranty, and coverage that AppleCare+ offers. They appreciate the free AppleCare+ that comes with their Best Buy membership and find it valuable. However, some customers find it expensive if not obtained for free.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,263 reviews
  • Pros mentioned:
    Customer service, Peace of mind

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the satisfaction of not worrying if an item needs service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall it false promoting by Best Buy.. they don’t do what they say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service to purchase when buying Apple Products

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with an Apple Watch and sent us a new one one no time. Have been a member of Best Buy Total since 2021 and been very happy with it. We buy all our tech from Best Buy now instead of Amazon, etc... This protection plan is a big reason why as well as the extended return times and Apple Care on Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Included with my Apple Watch Ultra 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this included with my recent Apple Watch Ultra 2 purchase as I am a Total Tech member which gives me the EXACT same benefits as getting AppleCare through Apple or even Best Buy. The peace of mind is great and it covers for maintenance items such as battery replacements also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent. Customer service was awesome and I never had any issues with the services. I don’t know if it was worth paying for since I never really had to bring things in but when I need it, it’s nice to have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, keeps your Apple products in great shape and all times

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my item protected and gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty has been a fantastic investment! It provided peace of mind knowing that my device was protected beyond the standard coverage. When I needed assistance, the claims process was smooth, and the service team was responsive and professional. Having this extra protection saved me from unexpected repair costs and ensured my product stayed in top condition. Highly recommend it to anyone considering extended coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with the totaltech from best buy. It covers for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep my items protected and was decent price

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Eases mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind knowing my device is protected. Much cheaper with total tech

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    You get more than what you get!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you guys can do is getting Best Buy Membership and once you do it all your repairable electronic devices such as ipads laptops and tv’s can be fixed at BB for free and also and every new equipment or device you buy is gonna be covered by BB warranty including my apple watch ultra. Theres no money waste with BB!

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Protection

    Rated 5 out of 5 stars

    Worth having

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added insurance. The added protection is a great service.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product that I would not be without and I highly recommend you get if you buy an Apple product. Great customer service and very helpful if you have a question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple care is a great product. Kids have enjoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, fast, terrific camera upgrade from past versions and all the storage space needed. I love this 17 Pro Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been the person with and without apple care get apple care saved me a bunch of times lots of times the repair was even free or around 100 bucks vs few hundred or thousands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gottyg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare program is great for consumers that are shopping at Best Buy. Highly recommend anyone to purchase this product. This has been very beneficial for my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Who doesn’t love Apple?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Apple Care, let’s see how this goes? I’ve honestly haven’t used it. I pray that I won’t have to. I’d rather have it and not need it than not have it at all.

    I would recommend this to a friend
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