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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1265 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the protection, peace of mind, warranty, and coverage that AppleCare+ offers. They appreciate the free AppleCare+ that comes with their Best Buy membership and find it valuable. However, some customers find it expensive if not obtained for free.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,265 reviews
  • Rated 5 out of 5 stars

    Apple Care is worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Apple Care in the past for a my iPhone repair and troubleshooting on my iPad and watch. The customer service is excellent. They call back promptly if they can’t take the call, and they are clear with their instructions if you need to send it in for service or repair. They make you feel like a valued customer.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Love AppleCare +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Became a Apple member this year! and i love everything about it! Had to purchase apple care to be at peace that all my apple devices purchased at BestBuy are secured ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great to add to the warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a must have with any new Apple products. I’ve only had to use it one time. It gives me peace of mind to know I can call if I need them to help.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing your apple products are covered helps you relax a little while enjoying them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use...but there is a co-pay for using it. But its comes with the membership.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel comfort having the coverage on my watch ! Showed us how to use it and told us about more information than we knew about it .

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Best Buy total membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy total membership provides 24 months in-store service replacement on all products. Apple products provide AppleCare plus for 24 months program pays for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    I am protected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good to know that my products are covered under the Apple care+. Thankful to the Best Buy employee for recommending this!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had an issue with an item yet. Still like the added protection. Great way to ensure you enjoy your product for its full lifetime's

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, my wife and I use this often but when we have it works great, I would highly recommend the AppleCare wouldn’t leave the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate this option! Have used and pleased with the support!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Care Is A Must Have. It’s Worth Every Penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Apple Care For Apple dev With Total Tech Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First applewatch and figured since it was free at best buy for being total tech member, I should buy it through best buy and save some cash. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love Apple products, but with any type of electrical or electronic product, things can go wrong and some do. I am always in favor of protecting my purchases, especially in today’s economy. If you spend the money on a luxury product it’s important to protect it. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with my apple purchase from Bestbuy. Since this was a gift, I'm glad it came along for free. Now I have piece of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the service, but it’s nice to know it’s there if I need it. Hopefully, I won’t have to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my Apple Watch Series 6 and I am so happy with this choice! My SE battery lasts all day long compared to my old watch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i got this insurance for when i bimp my arm on my work space i dont have to worry about buying another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries with Apple Care !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got apple care from the Bestbut membership and have got exceptional service every time !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get AppleCare +. I’ve had all of my products covered at no cost

    I would recommend this to a friend