Customer Ratings & Reviews

Apple Care is a great investment. Apple products ate well made but as any product there defects on occasion. I have Apple products that ive has no issues with and a coupke that i have. My Macbook, Ipad, Apple TV, Airpod Max and Apple watch, ive had no issues with. As much as i love my Airpod Pro 2 (i hace 2 pairs), both of them have issues charging from time to time. I’ve had one issue with my IPhone. With Apple Care you can take your Apple products to Best Buy and they will take care of sending your product to Apple for repair. The option I usually choose is to go online and make an appointment for my local Apple store. It is very easy and they always have same day appointments, of course depending on how close to closing time it is. The other option is to just walk in but you will have to wait a little longer than if you had made an appointment since they have to fit you in between appointments. The Apple Service Reps have always been friendly, explained whatever the issue may be and my options to get it fixed. They are very helpful and quick yo fix the issue. I have always walked out with either a fixed product or a new replacement if it cant be fixed. I will always buy Apple Care for my Apple products. I will always buy Apple Care for my Apple products therefore, I highly recommend Apple Care. It gives you peace of mind that if there is an issue, it will be fixed or you are given a new replacement at tgecend of your appointment. Where if you didn’t have Apple Care you would have to pay to fix your product or dispose of your Apple product and/or buy a new product.

Great piece of mind. Love that with Total tech you get an extended warranty. I have so many Apple products and knowing if I need service that I have coverage. These coverages pay for themselves in a single use. Highly recommend and will continue to purchase with all my Apple products.

AppleCare for 24 months is an excellent investment for anyone buying Apple products. It extends coverage well beyond the standard warranty and includes accidental damage protection, which really comes in handy. The support from Apple is top-notch—quick, professional, and easy to access both online and in-store. Knowing your device is protected for two full years gives great peace of mind and helps keep your tech running like new.

I cannot express in enough words just how grateful we are for this plan. We received our Applecare through our Best Buy protection plan. It is becasue of that plan that I decided to take the plunge and switch from an Android to an Apple phone. This plan has amazing coverage (which we have utilized a few time with the teenager's apple products.) I highly recommend this for anyone with an Apple product.

It’s apple care!!! If you own any apple products it is recommended to have apple care. It makes it so easy if you break or lose you apple product. We have all apple products in my house so it is a must have.

You never know: I dropped my Macbook Pro and damaged the device bad. Because I had Applecare, I took it to the Apple Store and my device would have cost me the price of a new 14.5 MacBook Pro, but, I paid 300.00 for a completely new MacBook! Best Warranty hands down!!

I have this on my iPhone and i am glad i have it. If I have any questions all I do is call them. They are dumby proff. There service people are outstanding. They were cheeper then the phone company and you will have a real iPhine tech work on it if you need there service.

I have the Best Buy Protection Plan. I have not had to use it yet but for me it’s always best to have coverage. I rather pay a little in the beginning that an exorbitant amount during the course of ownership of the product if a need arises for repairs.

Covers all your needs. I have this coverage for my Apple Ultra Watch and what is so awesome about this is that Apple Care is included with your Total Tech Membership. I recommend getting all Apple products from BestBuy because they are covered for a minimum of 2 years if you have Total Tech.

I always recommend Apple care. What can I say, it's a protection plan and it makes me feel more confident/safer for having it on such an expensive and fragile purchase..

Love everything and still learning things on youtube. The only con is the battery having to charge is every 24 hrs. I know I can put it on the charger every evening but I like the sleep function. I follow youtube videos also telling me how to save battery but still need to charge then. I will say it charges very fast. I can have full battery within 35 40 mins. Another thing to know if you buy the bumper that fits snuggly over the watch face. The charging is compromised because its partially in the way. So you have to take off straps remove the bumper and charge it. If yoh have bumper that just clips over face screen then the charging is ok. Its the bumpers that have to be fitted in and pulled over hugging it where the back lip is around the back circle. Those aren’t great. I had the fitst apple watch years ago then became a fitbit user for years. With that Company Google now fitbit has failed in customer service, so I now have a new Apple 8 and I LOVE IT over all!

I recently purchased AppleCare+ for my new iPhone, and I couldn't be happier with the decision. From the moment I activated the coverage, the peace of mind it provided has been invaluable. Firstly, the customer service is phenomenal. Every interaction I've had with Apple Support has been nothing short of excellent. The representatives are knowledgeable, friendly, and incredibly efficient. They genuinely seem to care about resolving any issues I have, making the entire process smooth and stress-free. The coverage itself is comprehensive and well worth the investment. It includes not only accidental damage protection but also extends the warranty for an additional two years. This means that I am protected against any unexpected mishaps, such as drops, spills, or screen damage, which can be quite costly to repair without coverage. Knowing that I can get my device fixed quickly and affordably is a huge relief. Moreover, the repair process is seamless. When my screen cracked a few months ago, I simply scheduled an appointment at my local Apple Store. The service was quick, and I received my phone back looking brand new in no time. AppleCare+ also covers battery replacements, which is fantastic for maintaining the longevity of my device. One of the standout features is the express replacement service. If my device ever needs to be replaced, Apple sends a new one to me right away, allowing me to stay connected without any major disruptions. This level of convenience is unmatched and shows how much Apple values its customers' satisfaction. In addition to the excellent service and coverage, AppleCare+ also includes software support. Anytime I have questions about iOS updates, apps, or general usage, I can reach out to Apple Support and get helpful advice and solutions. Overall, AppleCare+ is an outstanding product that offers exceptional value. It provides comprehensive coverage, excellent customer service, and a hassle-free repair process. For anyone investing in an Apple device, I highly recommend AppleCare+ for the ultimate peace of mind and protection.

Absolutely love this! Haven’t had to use it yet (knock on wood) but makes me feel so much better having the protection not to mention being paired with my regular tech purchases for 1 total price!!

I know, I know... get your Apple products at an Apple Store - nice work if you can get it... or if there's an Apple Store nearby.... but here in the real world, there is a BestBuy nearby and it's a great way to test and touch those Apple must haves if you are not within driving distance of an Apple Store..... just know the mothership can still call you! Because of the high cost of Apple products, it would be wasteful to not include AppleCare... for those just in case moments. I love that Apple Care is there... not that I always. need it, or even want it.... it's just a nice constant to rely on. As a TotalTech member - AppleCare comes with the service and after purchasing at least two Apple Products - it more than pays for itself. Definitely worth checking into, if you are a Apple frequent flyer and considering TotalTech membership.

Well it’s included in total and when you get 3 iPhones it basically pays for total itself. Definitely good peace of mind to know anything happens I don’t have to shell out for a whole new phone.

Lower repair costs: Without AppleCare, out-of-pocket repairs can be very expensive (e.g., iPhone screen $250+ vs. $29 with AppleCare). • Certified repairs: Work is done by Apple or authorized providers with genuine parts. • Express replacement service: Apple may send a replacement device quickly while yours is being repaired.

Although I haven't had to use AppleCare+ yet, I can confidently give it a 5-star rating for the peace of mind it provides. Knowing that my Apple devices are covered against accidental damage and that I have access to expert support if needed is invaluable. It's reassuring to have this extra layer of protection, allowing me to enjoy my devices without constantly worrying about potential mishaps.

I love having the security of AppleCare+ for my Apple products, particularly my iPad. I haven’t needed to use it yet, but it puts my mind at ease to know I have insurance in an emergency.

Great watch and has served me very well. Very easy to set up with my iphone. I needed a few youtube videos to figure out how to set up the watch faces but generally pretty easy. Best buy is a great place to buy electronics, they really stand by their products and treat their customers very well. Two year apple care and warranties for all my products make my totaltech membership worth it (however, I sure am upset they cancelled the totaltech benefit of free delivery and installation)

Why buy Apple products at Best Buy? Great local service in a big box store with locations all over and free AppleCare with my Best Buy Service plan!