Customer Ratings & Reviews

If you are the least bit uncertain on today's technology, and you need immediate support, or like me, a live human to help...get this total tech protection! Free delivery, set up, instructions and two years product warranty ( which continues on everything with renewal), GET THE GEEK SQUAD, it's my go to best friend!

Love it and grateful for it. Been extremely helpful and dependable.

Worth the $$ if you shop at BB. Ive had to use it twice. Once for damaged ear buds and once for an air fryer that died. Suoer easy return process. No questions asked. Great peace of mind to have on my other purchases. Probably spend $1k-$2k a year at BB for a variety of electronics and appliances.

Geek-Squad always has my back for any technical emergencies that I have. They're fast, give accurate and thorough diagnostics, and have no problem answering any questions I have. I wouldn't buy from any other store.

It comes included with the Best Buy membership so it makes sense to have and lets you have a peace of mind

Excellent protection plan the is second to nore, I could not live without it.

When I needed the service I wasn't given a hard time using it. And the Geek Squad was very friendly and always knowledgeable. I was actually given additional help above and beyond what the guidelines are. Just to make sure I was able to be completely satisfied. I have had several family members get the plan.

Always good to have a protection plan, Really ia a great deal

This membership has helped me out many of times. I thought I wouldn’t use it as much but Jen things start malfunctioning it helps to know I can take to to Best Buy and be assured it’ll be fixed for free or at low cost.

Our protection plans can come in handy with our 4 boys!

Excellent service and wonderful product. Best Buy is great!

If you buy a new peice of tech, I hoghly recommend this. Best buy offers amazing tech advice and services in the event you damage your product or have issues.

Great! Will be planning to renew when the time comes!

I have never gone wrong with a Best Buy protection clause. I hated that upfront cost but, stuff breaks. BB has always taken care of everything, no double talk or telling me I had to pay to ship my item off somewhere and pay to fix it, like other big box stores have done to me. Its been good insurance for me.

Amazing protection, I definitely recommend the top package to cover everything for a family!

The cover protection and insurance cover it’s excellent. Because, I used more tha 3rd times and always resolved the problem and give a kind and excellent service .

Total tech for laptop is great don’t have to worry. Best Buy got your back in fixing any issue

Always good! bb looks out to take care of their repeat customers!

Not bad. Expensive, but worth it in the situations it's actually been able to be applied.

I love my Best Buy protection plan. It is there in case a situation ever arises I know that I have a cushion of safety. I have this on all my devices.