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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2006 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,006 reviews
  • Rated 5 out of 5 stars

    Monthly best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection offers flexible coverage with easy monthly payments. It provides peace of mind against repairs and defects. Claims are straightforward, and support is helpful. A good option for protecting electronics without paying a large upfront warranty cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buys Always Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been our single stop for any electronics. The stores are well maintained and has professional and tech expert staff who patiently explain the product. Their interest free monthly payments using store credit card is the most attractive benefit to the customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan gave me real peace of mind. It’s simple, clear, and covers exactly what I need without any drama. When something breaks or stops working, you don’t waste time arguing or worrying. They handle it fast and professionally. It’s honestly one of the best add-ons you can get, because it saves money, time, and stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a protection plan on my things from best buy because if you need something fixed or replaced you have geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my HP Omni Book 5 Flip Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with the exception of the speakers. I have separate speakers I can connect and that improves the sound. Otherwise, while watching an Amazon movie for example, the sound is pretty weak despite having the volume turned up all the way. I love everything else about this laptop; it's solid, easy to pick up and move around with me, great picture quality. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful Performance & Great Value – Perfect for G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP Victus 15.6” Gaming Laptop and it has exceeded my expectations in both performance and value. From the moment I powered it on, the setup was fast and smooth thanks to the 512GB SSD. The AMD Ryzen 5 7535HS processor paired with 8GB RAM runs everyday tasks effortlessly and handles most games with ease. The NVIDIA GeForce RTX 2050 graphics card provides solid frame rates and makes gameplay smooth and visually impressive. What I really like about this laptop is how it balances power and design. The build feels sturdy, and the Mica Silver color gives it a sleek, professional look. I use it for both light gaming and productivity—everything from Zoom meetings to streaming and editing—and it keeps up without lagging or overheating. I purchased this in-store at Best Buy McDonough, GA, and the process was easy and quick. The staff was helpful, and I also chose to add the protection plan for peace of mind. Overall, I’m very happy with this purchase. If you’re looking for a reliable, budget-friendly laptop with gaming power and versatility, this one is a great choice. Pros: • Fast performance • Great graphics for the price • Sleek design • Excellent value Cons: • 8GB RAM is decent but upgrading to 16GB would make it even better I highly recommend it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you're over 65! This membership has been worth every penny to me. I can't tell you how many times I've called the Geek Squad for help and every time they figure out what my issues are. I've even gotten discounts for installations. Thank you Best Buy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience with Beat Buy Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comprehensive Protection with Flexibility I recently signed up for the **Monthly Best Buy Protection (up to 24 months)**, and it has already proven to be a valuable addition to my tech arsenal. ### Pros: 1. **Flexible Coverage**: One of the standout features is the flexibility of the protection plan. Knowing that I can extend my coverage up to 24 months gives me peace of mind, especially for my more expensive gadgets. It's great to have the option to decide how long I want the coverage to last. 2. **Extensive Protection**: The plan covers a wide range of issues, including accidental damage, which is a big plus for someone like me who uses their devices daily. It’s comforting to know that I’m protected against unexpected mishaps, whether it’s a drop, spill, or other accidental damage. 3. **Easy Claims Process**: Filing a claim is straightforward and hassle-free. Best Buy’s customer service was helpful and quick to process my request, ensuring I got my device repaired or replaced without any significant downtime. 4. **No Long-Term Commitment**: I appreciate the month-to-month payment option. I’m not locked into a long-term contract, so I can cancel anytime if I no longer need the coverage. ### Cons: 1. **Cost Adds Up**: While the monthly payments are manageable, the cost can add up over time, especially if you keep the protection for the full 24 months. However, the peace of mind it offers is worth it for protecting valuable devices. ### Conclusion: The Monthly Best Buy Protection plan is an excellent choice for anyone looking to safeguard their devices without committing to a long-term contract. The flexible coverage options and easy claims process make it a valuable investment. I highly recommend it to anyone who wants to protect their tech from the unexpected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly am appreciative for the partnership with best buy i always feel confident doing business with these guys and strongly appreciate their technical help and experience i confidently say im a very satisfied customer when it comes to buying from thia retailer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s Monthly Protection plan my best choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Monthly Protection plan gives me peace of mind for all my purchases. It’s easy to add and covers repairs or replacements if something goes wrong. Knowing I’m protected for up to 2 years makes tech worries disappear. The monthly payment option keeps things flexible and affordable. Customer service is helpful whenever I’ve needed assistance. Overall, a smart choice to protect your gear without breaking the bank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection saves the day!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY protection plan saved us big time when we had a home renovation. We had a wave of atmospheric river rains come through town and it made its way in thru our kitchen walls. We had to move all of our appliances out of the kitchen to allow for construction and after 5 months of work we finally had our kitchen back. When we went to connect our appliances our fridge and mini fridge weren’t working. We called BBY and they resolved everything for us. Our feidge was fixed and our wine fridge was replaced under warranty. They took the old wine fridge and sent out a new fridge. Thank you best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad can fix your problems!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new PC and a new laptop and knew we'd better get help setting the up the new devices. We decided on the Geek Squad based on review of some friends. After their initial setup, we have used their services at least 4 times since we signed up with them. Each time they have solved our problems with minimal interaction from us. I would not hesitate to give them an outstanding review based on the services they've provided for us. I know without hesitation, they can solve any computer problems we'll encounter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, BestBuy for the protection plan you offer on the products you give us and the membership program you offer! I feel peace of mind when I purchase my electornics from you vs other places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Best Buy Protection plans on previous purchases and am very satisfied with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so blessed because even though I have Best Buy protection, nothing ever goes wrong with my items, but I still feel good that I have that extra reassurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea for traveling with electronics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kids who are rough on electronics and this program has saved me a bundle on lots of repairs, especially if I know we're going on a trip. Anything from water damage to drops to it just stopped working. And if they can't fix it, they'll give you a replacement or a Best Buy card for what you paid for it, so you can find something similar to replace it with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless. My Geek Squad membership gives me access to the Geek Squad Team who have helped me many, many times over the years. All the items purchased at Best Buy are automatically covered with Best Buy Protection. Best deal out there,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it – life happens. Your brand-new tech baby might get dropped, spilled on, or mysteriously stop working the moment your warranty ends (because of course it does). That's why adding Monthly Best Buy Protection (up to 24 months) at checkout is a no-brainer. Imagine this: You accidentally drop your new gadget while showing off your questionable dance moves. Without protection? Panic. With Best Buy Protection? A quick trip to the store, and you're back in business without breaking the bank. It covers repairs, replacements, and even accidental damage. Yes, even that coffee spill that you swore you'd never let happen again. Plus, Best Buy’s legendary Geek Squad is always ready to help, so you’ll never feel alone in your tech struggles. Don’t be that person paying full price for repairs later. Add Best Buy’s Monthly Protection Plan at checkout, because life is unpredictable, but your tech protection doesn’t have to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price may seem high but well worth it. This modern day technology is great but also you can have issues too especially the way electronics are made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obscenities, discriminatory language, or other language not suitable for a public forum Advertisements, “spam” content, or references to other products, offers, or websites Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed. Email addresses, URLs, phone numbers, physical addresses or other forms of contact information Critical or spiteful comme

    I would recommend this to a friend
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