Customer Ratings & Reviews

I decided to add the Monthly Best Buy Protection plan when I purchased my item, and I’m glad I did. The coverage gives me peace of mind knowing that accidental damage, wear and tear, and even mechanical failures are covered for up to 24 months. Unlike the manufacturer’s warranty, this plan is much more flexible and covers issues that typically aren’t included. I really like that the payments are monthly, so I don’t have to pay a large lump sum upfront. It’s easy to manage and I can cancel anytime if I no longer need it. The claim process is straightforward—just contact Best Buy, and they guide you step by step. The only downside is that if you keep the protection for the full 24 months, it can add up in cost, so it’s worth weighing against the price of your product. But for high-value electronics, I think it’s worth the extra security. Overall: A solid protection plan that offers flexibility, convenience, and real peace of mind. Perfect for anyone who wants to protect their tech investment without worrying about surprise repair bills.

We always buy additional protection for equipment from the Best buy, and it has already saved our laptop and restored our MacBook a few years ago

It is very helpful to pay extra and have Best Buy Protection on the products you have purchased with them. From assembly to explanations of usage, it is nice to have.

I love the security I have with the 24-month (and beyond) protection plans. I had a virus get past my antivirus on my Dell all in one. So, I did a System Restore and somehow it wiped my operating system off of it. All I had was a black screen and a white cursor. I paid $599 for it with i7 and now they are $1,000. Yikes! So, I took it into Best Buy and didn't know that I needed an appointment. I had to get one and come back. Anyway, they called me the next day and said it was fixed! When I went to get it, they said my operating system was totally corrupt and they had to install a completely new system. My bill would have been over $500 but it was totally free! No charge at all. I thought that was pertty sporting and was sure glad I had the Protection plan. I took it home thinking I had lost everything. But when I turned it on, all of my docs were in the cloud! And I was able to restore all my pics and docs. I give the Geek Guys a triple A+. They are awesome!

Great having this added on to my purchase. Makes me feel safe purchasing from Best Buy, knowing it will be in good hands if anything were to go wrong.

If you have electronics like phone or computers, it’s really good to have this & be a Best Buy total member to get the best savings and warranty if anything happens accidentally

With my Best Buy membership, one of the perks is this extended protection plan for 24 months at no extra cost. This is a very worthwhile perk and applies to any Best Buy purchase with my membership.

If you buying an expensive product like appliances. It makes sense to get this. One repair and it pays for itself

Best Buy truly gives you the best product for an incredibly discounted price unrivaled by anyone. My laptop is my life. I take it with me wherever I go. I feel confident when buying from Best Buy because their text support / protection plan and Geek Squad has never failed me. Their protection plan and support links with all your Best Buy devices. One low price to cover all my tech. Best Buy is my go-to all the time.

Comprehensive Protection with Flexibility I recently signed up for the **Monthly Best Buy Protection (up to 24 months)**, and it has already proven to be a valuable addition to my tech arsenal. ### Pros: 1. **Flexible Coverage**: One of the standout features is the flexibility of the protection plan. Knowing that I can extend my coverage up to 24 months gives me peace of mind, especially for my more expensive gadgets. It's great to have the option to decide how long I want the coverage to last. 2. **Extensive Protection**: The plan covers a wide range of issues, including accidental damage, which is a big plus for someone like me who uses their devices daily. It’s comforting to know that I’m protected against unexpected mishaps, whether it’s a drop, spill, or other accidental damage. 3. **Easy Claims Process**: Filing a claim is straightforward and hassle-free. Best Buy’s customer service was helpful and quick to process my request, ensuring I got my device repaired or replaced without any significant downtime. 4. **No Long-Term Commitment**: I appreciate the month-to-month payment option. I’m not locked into a long-term contract, so I can cancel anytime if I no longer need the coverage. ### Cons: 1. **Cost Adds Up**: While the monthly payments are manageable, the cost can add up over time, especially if you keep the protection for the full 24 months. However, the peace of mind it offers is worth it for protecting valuable devices. ### Conclusion: The Monthly Best Buy Protection plan is an excellent choice for anyone looking to safeguard their devices without committing to a long-term contract. The flexible coverage options and easy claims process make it a valuable investment. I highly recommend it to anyone who wants to protect their tech from the unexpected.

My screen cracked on my PC (dont leave your laptop around toddlers and lego's) This protection allowed me to get a replacement the same day! Not to metion the perks that comes with this are great!

Always a good idea to purchase the Best Buy Protection plan and services plan. Its insurance and works well if you need it.

great product to have if anything happens. i use this product for all of my tech bought from best buy

I recently purchased the HP Victus 15.6” Gaming Laptop and it has exceeded my expectations in both performance and value. From the moment I powered it on, the setup was fast and smooth thanks to the 512GB SSD. The AMD Ryzen 5 7535HS processor paired with 8GB RAM runs everyday tasks effortlessly and handles most games with ease. The NVIDIA GeForce RTX 2050 graphics card provides solid frame rates and makes gameplay smooth and visually impressive. What I really like about this laptop is how it balances power and design. The build feels sturdy, and the Mica Silver color gives it a sleek, professional look. I use it for both light gaming and productivity—everything from Zoom meetings to streaming and editing—and it keeps up without lagging or overheating. I purchased this in-store at Best Buy McDonough, GA, and the process was easy and quick. The staff was helpful, and I also chose to add the protection plan for peace of mind. Overall, I’m very happy with this purchase. If you’re looking for a reliable, budget-friendly laptop with gaming power and versatility, this one is a great choice. Pros: • Fast performance • Great graphics for the price • Sleek design • Excellent value Cons: • 8GB RAM is decent but upgrading to 16GB would make it even better I highly recommend it!!!

I recently purchased a computer, and I must say, it has exceeded all my expectations. From its exceptional performance to its rock-solid reliability, this computer has truly become an indispensable tool in my daily life. Allow me to share my positive experience and highlight the remarkable features that make this computer a standout choice. First and foremost, the performance of this computer is nothing short of impressive. Whether I'm running resource-intensive software, playing graphically demanding games, or multitasking with numerous applications, this computer handles it all effortlessly. The processor's speed and efficiency, coupled with the ample RAM, provide a seamless user experience that is simply delightful. The graphics capabilities of this computer are truly remarkable. Whether I'm watching movies, editing photos, or engaging in immersive gaming, the visuals are stunningly crisp and vibrant. The dedicated graphics card ensures smooth and lag-free performance, allowing me to fully immerse myself in the world of digital entertainment. What truly sets this computer apart is its reliability. I can always count on it to be up and running, ready to tackle any task I throw its way. It's refreshing to have a computer that doesn't crash or freeze unexpectedly, providing a stress-free and productive environment. The robust build quality and attention to detail are evident, instilling confidence in the longevity of this machine. The storage capacity of this computer is a dream come true for any data hoarder like me. With its generous storage space, I no longer worry about running out of room for my files, applications, or multimedia collection. The speed and responsiveness of the storage drive further enhance the overall user experience, ensuring swift access to my data whenever I need it. The sleek and elegant design of this computer adds a touch of sophistication to my workspace. It seamlessly blends into any environment, be it a home office or a professional setting. The thoughtfully placed ports and connectors make it a breeze to connect my peripherals and expand the computer's capabilities as needed. Lastly, the customer service and support provided by the manufacturer have been exemplary. Their team is knowledgeable, responsive, and genuinely committed to ensuring customer satisfaction. It's reassuring to know that assistance is readily available should any questions or issues arise. In conclusion, I wholeheartedly recommend this computer to anyone in search of a powerhouse performance and reliability. Its outstanding capabilities, along with its sleek design and exceptional customer service, make it a winning choice. Whether you're a professional, a gamer, or simply someone who appreciates a top-notch computing experience, this computer will not disappoint. It has truly elevated my productivity and entertainment to new heights, and I couldn't be happier with my purchase.

So far I have had any problems with the protection plan. I returned a car camera with no problems.

You always need protection and when something happens to your product they replace and no questions asked

I feel so much better knowing everything is protected with My Best Buy Total!

Very affordable and always good to have especially when your buying a nice device for a child.

This product works perfectly, speed accuracy is top notch. Easy to use and surf search engines. I have really fallen in love with this product. Considering my second purchase