Customer Ratings & Reviews

As someone who is always worried my stuff will break no matter how careful I am, this is absolutely worth the piece of mind.

Has been of a great assistance with all my past and current purchases definitely my favorite go to place to buy electronics

Staff was very knowlegable and having this protection is a great peace of mind.

This is a Must Have. Well worth the money. It has saved me hundreds of dollars in repairs. I have multiple computers and this plan taked care of all of them.

Above and beyond helpful. I only wish that there were products you could bring in from the outside to enhance this for a fee. Its been a life saver for myself and my devices.

First place in economy, service, function, quality, silence work and love the easy way of work with colors.

Awesome that they give you this after making a big purchase. Getting your moneys worth.

Great product came in great condition grateful for the opportunities it has brought

My monthly protection takes care of everything and all the time. Very grateful!

Its the best way to Protect your device period, anything else will be a pain

awesome poop to spend a lil money on its well worth it in the end

It did not work brand new out of the box. Waist of time going to pick it up just to not turn on. Complete garbage. DO NOT BUY!!!!!

Protection plans have saved me many times in the past when something has broken or had something faulty on the inside like wiring, best buy's being one of the best I've had to use. Everytime I've had a problem with something like a headset or mouse they've been able to help me and get it replaced either same day with, within the week, or with a similar item around the same price. Best buy makes it very simple and fast when you have an issue and that's why I have always and will continue to purchase a protection plan whenever I buy a new electronic.

I’ve used the Best Buy Protection Plan four different times now — upgrades, memory issues, adding RAM — and every single time it worked flawlessly. No hassle, no pushback, no surprises. They handled everything quickly and made the whole process feel easy. It’s rare to find a warranty that actually comes through every time, but this one really does. After four smooth experiences, I can honestly say the protection plan has been worth it and then some.

I buy a lot of hardware for my company and also family. This protection plan has saved me a lot of money. You can do a direct calculation after you have a good amount of sample time as to your wear and tear on devices even for just your family. Then do the math and see if this is worth it for you. The math maths for me.

This protection has been so clutch! About 3 weeks ago, I was fooling around with a friend when they accidentally tripped over my ASUS gaming laptop. The screen had horizontal lines running down it, and a yellow hue on the side, making it hard to see my work on the laptop, even though it still worked. I bought the laptop from Best Buy Geek Squad that same day, and they shipped it off to get fixed immediately. I didn't have to pay any service fee. The customer service was amazing, I recognize the agent who helped me every time I go. I got my laptop back in two weeks, it was fully healed, and I feel like it came back even better than before. Also, this protection plan is cheaper than other options but offers more perks! It's definitely a win. I would 10/10 recommend this protection plan; you won't regret it.

I had a cat jump on my table and knock over my sweet tea and you guessed it my hp gaming laptop was splashed and soaked to the gills. I had to try to dry it, but too late the damage was done. Well i was so mad!!! but, my wife reminded me that I had paid the extra 75 dollars for protection!!! what a relief! When I went to best buy they were sooooo nice and made me feel like I had done nothing wrong and really took care of me!!! Well worth it. I will never go without their protection again.

I recently purchased "My Best Buy Protection" for my new laptop, and I have to say, it's been a game-changer! The extended warranty coverage gives me peace of mind knowing that I'm protected against unexpected repairs or replacements. The process of filing a claim was seamless and hassle-free. The customer support team was friendly, knowledgeable, and efficient in resolving my issue. The added benefits, such as accidental damage protection, have already saved me from potential financial stress. For the price, I feel like I got an excellent value. The protection plan has already paid for itself, and I'm glad I opted for it. If you're considering purchasing protection for your electronics, I highly recommend "My Best Buy Protection". It's worth every penny!

One of the best "hidden" benefits of my My Best Buy Total™ membership ($179.99/year) is that it essentially kills the stress of the checkout counter. This Monthly Best Buy Protection (up to 24 months) plan is automatically applied to almost every tech item I buy as a courtesy of my membership. It turns every purchase into a "protected" purchase without me having to reach for my wallet a second time or listen to a sales pitch.

This protection plan is a great piece of mind to have in your back pocket. I have not had the chance to use it and hopefully i don't but its there if i need it and the crew at the Auburn California store is amazing.