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Customer reviews

Rating 4.8 out of 5 stars with 567 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 567 reviews
  • Rated 5 out of 5 stars

    Best Gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iBUYPOWER - Element Pro Gaming Desktop PC-AMD Ryzen 7 9800X3D first because it's cheaper, but it came so cheap and look different from the advertisement photo. But after looking around and since I wanted to buy 9800X3D with RTX graphic card for gaming, this build I would ROG have done a beautiful buiuld. Gaming so smooth, the PC looks beatufil and really worth every penny you put into buying this PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s seriously one of the most convenient and reassuring benefits you can get when buying tech especially expensive things like laptops, TVs, phones, and tablets. A huge plus is that this protection includes AppleCare+ on Apple products when you buy them through Best Buy during your membership. Instead of paying extra for AppleCare separately, this membership automatically applies coverage for many Apple devices you buy which is amazing if you’re a frequent Apple shopper!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Desktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was absolutely worth it. When my original desktop suddenly stopped working, the process was smooth and stress-free. They helped me get a replacement quickly without any hassle. It really saved me from being stuck without a computer. I’m glad I had the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase and it was well with worth the value of adding this to my big ticket item. Ensuring my equipment is protected and the fact I was able to get this perk at such a low price is amazing ~ i’ve already taken my pc in for service to ensure everything is properly running and ready for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to add, good peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added it at checkout for extra peace of mind. The terms were clearly explained, and it was easy to add without slowing down the purchase. I like that it’s a monthly option instead of paying everything upfront. I haven’t needed to use it yet, but knowing coverage is in place makes the purchase feel safer. Good option if you want flexibility and protection without a long commitment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a big family or even someone in college. This membership is worth it in every way. You get 2 months to return something if you don’t like it, you get protection for everything for 2 years including AppleCare and just apple care alone is usually more than this membership for the whole year so if you upgrade every 2 years or like buy consoles, tvs etc this membership is worth your time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for YOUR buck!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was genuinely impressed with the quality and performance of this item, especially given its price point. It exceeded my expectations in every way—from the sleek design to the reliable functionality. Setup was a breeze, and it’s been working flawlessly ever since. Whether you’re a first-time buyer or looking to upgrade, this product delivers serious value without compromising on features. Highly recommend to anyone who wants premium results without the premium price tag!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Geek Squad Service protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Best Buy protection service. In fact, I bought a new protection service contract because I had used this service in the past and was pleased with the professionalism and speed with which my problem was solved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves money if you buy a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has saved me money and paid for itself. Definitely worthwhile if your going to be making a lot of purchases. My only gripe is the sales lady made it sound like you get two years protection on your purchase just for buying this protection and that's not 100% true. You only do if you pay the membership price again yearly. Not sure I need this membership ongoing. This year I just knew I needed a lot of upgraded items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never purchased the Best Buy Protection in years' past, but I'm so happy I did. The experience has been amazing! I did the annual plan, and having everything protected for 24 months gives me a huge peace of mind. I wholeheartedly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for the Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly cost is small compared to what repairs or replacements could cost. I appreciate having an extra layer of protection beyond the manufacturer warranty. It makes the purchase feel safer overall. Definitely a good value for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VALE LA PENA!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a peace of mind to have your products safe from any inconvenience. I have good experience changing my cell phone because my screen broke. It was easy and quick to have my insurance in my Best Buy shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great computer, bought it for my wife and she loves it and enjoys playing her games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for all my tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan has been totally worth it. I’ve used it on several products over the years, and every time I’ve needed help, the Best Buy team took care of the issue quickly and professionally. It gives me peace of mind across all my devices. Definitely recommend adding it to your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You wont regret this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products out there for your need. Bought it to replace my old PC. Display is stunning and powerful performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes definitely worth it every penny and I'm not sure what I have I have to look on my bill but yes ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Return on Investment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to do all the fixes myself but it is a great stress relief to be able to rely on an expert to do it instead. Its a bit pricey but well worth it! I only wish there was a priority on in-person expert access for subscribers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchase a few pre builds and Cyberpowerpc is always a quality build, so far this pc has been perfect and made gaming awesome. I'd highly recommend this PC to any gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product Reviewed: Monthly Best Buy Protection I recently purchased the Monthly Best Buy Protection plan, and I have been incredibly satisfied with the level of service and peace of mind it provides. This protection plan has proven to be a valuable investment that ensures my purchases are safeguarded against unexpected mishaps. One of the standout features of the Monthly Best Buy Protection plan is its flexibility. With coverage options that extend up to 24 months, I have the freedom to choose the duration that best suits my needs. This flexibility allows me to tailor the protection plan to the specific products I purchase, providing an added layer of security for an extended period. The range of coverage offered by this plan is impressive. It protects against a variety of potential issues, including accidental damage, mechanical failures, and even product defects. Knowing that my devices are protected against these unforeseen circumstances brings me great peace of mind and reassurance. Best Buy's customer service has been exceptional throughout my experience with the Monthly Best Buy Protection plan. Their representatives are knowledgeable, friendly, and responsive, making the process of filing a claim or seeking assistance a breeze. They promptly address any concerns or issues, ensuring a smooth and satisfactory resolution. The convenience of the Monthly Best Buy Protection plan cannot be overstated. Having a single plan that covers multiple products simplifies the process and eliminates the need for separate warranties for each item. This saves both time and effort, allowing me to focus on enjoying my purchases rather than worrying about their longevity. I also appreciate the value for money that this protection plan offers. The monthly payment option makes it affordable and accessible, spreading the cost over time. Considering the potential expenses that can arise from repairing or replacing electronics, the Monthly Best Buy Protection plan proves to be a smart and cost-effective investment. In conclusion, the Monthly Best Buy Protection plan is an excellent addition to any purchase from Best Buy. Its flexibility, comprehensive coverage, exceptional customer service, and overall convenience make it a standout choice. I highly recommend this protection plan to anyone looking to protect their valuable investments and enjoy a worry-free ownership experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have the Best Buy Protection plan. My 6 month old laptop completely stopped responding for no apparent reason. No lights, no power, no pc. Best Buy covered it and got me a replacement laptop in no time.

    I would recommend this to a friend
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