Customer Ratings & Reviews

I used to do all the fixes myself but it is a great stress relief to be able to rely on an expert to do it instead. Its a bit pricey but well worth it! I only wish there was a priority on in-person expert access for subscribers.

Definitely worth it in situations where if a water leak happens or something then you are covered. For me my pc is on the middle section of my house but still. Recommended for expensive items

Very happy to have the Best Buy Protection plan. My 6 month old laptop completely stopped responding for no apparent reason. No lights, no power, no pc. Best Buy covered it and got me a replacement laptop in no time.

Had a PC power supply go bad after 33 days. Purchasing the protection plan had me back up running immediately. Great for peace of mind.

I feel so protected with this option, if anything happens to your product you can return it anytime and get a new one or even find something else you like! I would look into it!

There is no better protection for a computer than the Best Buy Protection plan. Whenever I encounter difficulties in using my computer, I can rely on the Geek Squad to solve these issues. Recently, a Geek Squad agent set up my new computer quickly and efficiently--all while answering an array of questions I had about using this new device.

I've been a best buy customer for 20 years no major problems I'm very happy

This is a no brainer when is come to insuring your property is protected.

For all best buy family members who have several different products, this is the only way to assure maximum protection for all your products

Great product im able to use for my office with no problem or worrying

Product Reviewed: Monthly Best Buy Protection I recently purchased the Monthly Best Buy Protection plan, and I have been incredibly satisfied with the level of service and peace of mind it provides. This protection plan has proven to be a valuable investment that ensures my purchases are safeguarded against unexpected mishaps. One of the standout features of the Monthly Best Buy Protection plan is its flexibility. With coverage options that extend up to 24 months, I have the freedom to choose the duration that best suits my needs. This flexibility allows me to tailor the protection plan to the specific products I purchase, providing an added layer of security for an extended period. The range of coverage offered by this plan is impressive. It protects against a variety of potential issues, including accidental damage, mechanical failures, and even product defects. Knowing that my devices are protected against these unforeseen circumstances brings me great peace of mind and reassurance. Best Buy's customer service has been exceptional throughout my experience with the Monthly Best Buy Protection plan. Their representatives are knowledgeable, friendly, and responsive, making the process of filing a claim or seeking assistance a breeze. They promptly address any concerns or issues, ensuring a smooth and satisfactory resolution. The convenience of the Monthly Best Buy Protection plan cannot be overstated. Having a single plan that covers multiple products simplifies the process and eliminates the need for separate warranties for each item. This saves both time and effort, allowing me to focus on enjoying my purchases rather than worrying about their longevity. I also appreciate the value for money that this protection plan offers. The monthly payment option makes it affordable and accessible, spreading the cost over time. Considering the potential expenses that can arise from repairing or replacing electronics, the Monthly Best Buy Protection plan proves to be a smart and cost-effective investment. In conclusion, the Monthly Best Buy Protection plan is an excellent addition to any purchase from Best Buy. Its flexibility, comprehensive coverage, exceptional customer service, and overall convenience make it a standout choice. I highly recommend this protection plan to anyone looking to protect their valuable investments and enjoy a worry-free ownership experience.

I was going to try it out october 26th to see what they could for a keyboard and mouse but im happy to know i have coverage in case my world crashes

60 day returns is great, gives you a chance to try something out you are unsure of. Returns are painless and fast. Had a laptop for over a year the motherboard fried. Had to pay 100$ to send it out to have it fixed. Came back still broken. They gave me full refund for a new computer. No refund on the 100$ though.

Loved my laptop but rhe way i set it up with speakers, stand, monitor, cooling fans.....it was practically a deaktop. BestBuy support was understanding and took back the products no questions asked. I felt relieved as I was honest but wary they would accept a rull refund return on such large items.

I love my Best Buy protection, they will fix any problem that I have with my device. This is a must get item with buying electronics

I finally decided to upgrade my machine from a 2015 4K, loaded iMac to a CyberPowerPC (purchased from Best Buy). I am a Video Colorist and was feeling frustrated with how laggy my Mac felt when working on longer projects that needed more work like noise reduction, tracked windows, debanding etc. To be fair, this Mac was a wonderful machine to start with when I was building my home studio. I want to start by saying the ease of purchasing this item was a pleasant surprise! Basically, I was able to "custom build" my new PC by filtering the hardware I wanted to start with. 13th Gen Intel i9, Z790 plus ASUS prime (compatible with aura sync), NVIDIA Geoforce RTX 4070ti GPU, 32gb RAM and 2tb SSD...with the light kit preinstalled. The light kit was not part of my decision but a bonus. Best Buy's site showed 1 was left at my local store and I walked right in and purchased that day! This has been a long decision in the making but I was able to get it done within an hour. Set up was a breeze, it looks amazing and I was able to install a Decklink 4k Mini Monitor PCI card in 5 minutes (no previous experience). The price was reasonable considering my original plan was to work with an engineer to custom build my set up. I ended up saving a ton of time waiting on deliveries and the engineer's time. I am not using the keyboard or mouse included. Decided to upgrade to a more comfortable mouse and I have a logic keyboard designed specifically for Color in DaVinci Resolve. I have run a few tests to stress the new build with 4K footage loaded up with complicated effects and can already feel the difference. I'm giving it 4 stars simply because I need more time to really understand how beneficial the switch was and I was a little disappointed a manual/s weren't included in box. Not a huge deal though, I was able to find all the information I needed. I have a lot to learn to really get to know PC's again but I'm looking forward to it! For the record, I will be keeping my iMac simply for an AppleProres render station backup until I'm fully confident in the move.

Great choice if you want a cheaper valued alternative (or shorter time frame) for warranty.

I purchased this gaming computer for my grandson who had been complaining about the speed of his previous computer. Keep in mind his previous computer was purchased from Best buy as well approximately 3 years ago. So I agreed it was time for an upgrade. I have to say I was ready for my grandson to pick this thing apart and give me all the reasons why it was not fast enough or big enough or great enough. However much to my surprise he called me up and said it was perfect! And I asked him to be more specific and he said and I quote " BB everything about this computer is perfect! ".. Enough said! If you are on the fence about upgrading to a faster gaming computer this is definitely worth the money. It is a lot of bang for your book. If it passed my grandson's expectations I'm sure you will not regret this purchase.

Wouldn’t go without the protection, may never need but worth it to have

Excellent thing to have to know all your Best Buy purchases will be safe