Customer Ratings & Reviews

I like having a tablet. Much easier to carry around than a laptop. Good to take to meetings and traveling. I use it often for editing photos. I wish the back of it weren't so slick. I dropped it shortly after I bought it. Battery drains even when it's just sitting and not being used. I got a deep discount because I bought it "open box." I've only had it a month. I don't know all the things I might use it for. The cover and tablet stand I got make it awkward to use with them. I only use it sitting at a desk.

Best Buy protection is worth every single penny!!! The customer care is amazing as a bonus

Already I use the phone a computer and then a lot of things buy it the Best Buy so good

I was skeptical at first, but getting the extended warranty, even AppleCare, included on every single device is pretty invaluable. There are significant member only price differences. Last, but not least, you get extra coupons as well. Best Buy will also match their price if an item goes on sale within the warranty. And this extends the warranty by 30 days.

This is a must have if you have electronics. Dont be without this...it paid for itself the first month.

The service at Best Buy is always friendly and curtius. Their staff work to give customers the best experience. ……………………………………………..

Comforting to have! Peace of mind is a great thing!

This program has helped us when we have appliance issues or need help with our laptops. It's a great value.

Love this tablet. Graphics & sound quality are amazing. Tablet is easy to navigate & very user friendly. Only change I’d make, the power button isn’t up to par. Having to push two buttons simultaneously never works the first, second or third time. I literally have to put everything down & concentrate on pressing both fingers simultaneously to power down the tablet. If you only get one button, there’s 5 steps to get you back to powering it down.

Best Buy is always on point with their protection plan. Whenever I call to get support or help someone always answer and replies.

I love having the protection plan. You just need to make sure that you're buying it directly from best buy and not a reseller.

This was so wise to get - holy yas. I 10/10 recommend this - it's definitely saved me a ton of money over time.

Love the protection plan and covers if anything goes wrong with the product!

Great protection plan that assists with product issues, question and set up.

Best Buy stands by its name-Although they are 45 minutes away- they understand my needs and do the best to meet those needs

I hesitated in purchasing the service plan but after reviewing the plan I was glad I did.

I have Best Buy Geek protection plan on just about everything I have purchased from BB. When my computer went down because of the plan I was able to get it looked at without putting more money getting it fixed. When my Samsung watch was not working properly and BB was unable to fix it they replaced my watch with the same one since it was still under their protection plan. You would be nuts if you didn't purchase their plan,

Have used the protection plan previously on a damaged laptop. Highly recommend.

The service is great. The people are really knowledgeable. My only complaint is trying to get through on the phone, nearly impossible. You can only talk to the robot who can ask certain questions.

I was worried about whether this could do what I wanted when I bought it. I am working on a doctorate and needed a tablet to let me read PDFs and write notes on them. This does that in spades, and SO MUCH MORE! It has a long battery life and great screen quality; it's very light compared to the smallest computer, yet more powerful than my laptop! In fact, it can even act as my laptop if I need it to. Movies? Oh, yeah! Games? Well, I don't know about that as I only play games on my phone or on X-Box. But, for 99% of folks out there, this is a dream come true. Yes, spend the money!