Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 475 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 475 reviews
  • Rated 5 out of 5 stars

    Value and peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is a great value and offers peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the total tech protection plan all of my devices are covered and I have had to take advantage of repair services on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to save on protections plans especially if you have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great to have PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and useful to have protection for your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price! Covers all expenses involved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price! Covers all expenses involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy most electronics from Best Buy because of their warranty. I have had to use it before on an expensive stove and it was replaced with no isues. I do recommend this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service eastvale ca store is the best jimmy store manger and Dakota great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy anything it’s always important to get insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this Protection plan! It definetly gives me peace of mind when purchasing something from best buy knowing im covered if anything happens, i feel like the price is fair especially if you purchase Apple Products or expensive products as it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth the price!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this protection plan the first month they offered it. It is a lifesaver! We have 3 large tv’s in our home (each over 70 inches). Two of them have had issues arise with sound boards and connectivity. With this plan we got the geek squad to come to the house and fix one issue, the other issue was not fixable so the protection plan gave us a credit to use on a new tv. We have used the in store service for smaller things also. Problems with a computer, a cell phone and a Dyson fan. They are always courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection on recently purchased electronics is so great. Thankfully I don’t need to worry about worry about paying monthly. Less time consuming and cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I have ever received. I have been shopping Best Buy for 25 years and the staff is knowledgeable and always willing to help. I always choose products that are more much more expensive and with their knowledge point me in the right direction every time couldn’t be much more happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been wonderful so far returned a couple of different headsets that didn't meet the uses I needed them for and got new ones without an issue they even refunded the difference on a more expensive after trading in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With any purchase something can go wrong and noone knows until it happens. Do not let it catch you off guard. Have this on standby and enjoy knowing you will be taken care of with the excellent customer service and coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need extra protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance was the best thing I could buy! Very worth it! Seriously I have kids and this insurance makes it worth buying expensive game systems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The is is a Must for Families

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases. We have an active kiddo and this has helped us save so much money with broken electronics. The return policy can’t be beat, either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go home without it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything without the protection. It has come in handy many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really great to have the peace of mind knowing I have protection on my electronics to use when I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to ask for upgrade to membership after being informed by associate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy Protection is Awesome!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome having protection on all our productsf. Our family is a Bestbuy family and will always buy our electronics and home goods there! We have had to use it several times now so it has paid for itself.

    I would recommend this to a friend
Sponsored