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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 561 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 561 reviews
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Membership ever its worth it all.would not go anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Saves you money in the long run. Take advantage of this and get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with my best buy total plan. Provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for peace of mind and coverage on your expensive electronic purchases. After 6 month our xbox elite controller stopped connecting to the computer. We took it in and they handed us a store credit for a brand new one. No hassle, no interrogation, just replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take time to reward your employees who do their jb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other employees ignored us. Therefore we almost missed out on this feature..I'm so glad your employee Matt Miguel made it right making sure he went back for our previous purchases and made sure we received this important feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the fact that it covers all my purchases. And if you are a movie person who buys 4k movies you receive a better price than advertised on the purchase. The protection sells itself way better than the manufacturer warranty. No hassle when you need your item repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is nuts!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free add on for total tech! Amazing value for a very small fee annually. Never quitting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up for Geek Squad’s Total Tech Member Program is one of the greatest decisions you can make if you really decide to invest in your technology. These two-year warranties have saved me way too many times. Id recommend it to any friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve only used this service once and I am very pleased with the customer service and the turn around of the repair. Also appreciate the fact that I was not interrogated about why the camera broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try the Totaltech for a year. What a great value. Since I always buy my laptops, printers, TVs, etc. at Best Buy it has really paid off. I had my money's worth in the first two months just on cleaning up and reformatting my older laptops. (I have 5) So glad I gave it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value from a great company. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service and installations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you for the excellent in store service and on time delivery and installation. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pto

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was awesome and exciting to order. There was no issue in getting to wait to order this ahead of time. It was fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Yourself Before You Wreck Yourself!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always nice. Price, I wish was cheaper. But, got to love protection! If you buy a phone.. you buy a case. If you buy a car.. you buy floormats. SAME DIFFERENCE. Protect your shiiiii!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection automatically kicks in due to club membership. Pays for itself. No worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have. Highly recommended for anything you may worry about being broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is a good reason to support Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Total Tech as part of a bundle when I purchased appliances. It's been helpful so I'm keeping it. Best Buy is competitive with pricing and I like having a physical store to check items out. They're surviving the shift to online shopping and I like to support them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal, you can have a good protection on all your products for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech membership is expensive. I do wish it was at least half the price, but it does have its perks. Extended return policy is convenient, protection for all electronic devices gives peace of mind. Only wish this extended to graphics cards. They're so expensive and this doesn't seem to apply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always want to play it safe with your TVs and other gadgets

    I would recommend this to a friend
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