Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1149 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,149 reviews
  • Rated 5 out of 5 stars

    Total Tech well worth it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a beleiver in the total tech protection. I have used it multiple times on products that I have damaged on accident. I moved a TV and had the smallest bump on a wall and they replaced it. It came at a cost but minimal compared to the alternative. I got my daughter some air pods for Christmas and the dog chewed them up. I don't if you've ever tried to comfort a 15 year old that just lost a $175 pair of headphones but it was easy enough when I got them replaced at a pretty small price. And she learned a lesson that would have been very expensive. We also still love the dog which would have been more difficult with a $200 loss. LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's included free as part of my best buy total membership. I haven't had a need for it. It's pretty great to have that little peace off mind though. Any issues I'll be sure to edit my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth the money! I won't go without this protection for my purchases it has already paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Great service.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Best Buy TotalTech Member for at least 7-8 years now and the service has always been top-notch. The only real draw back is that included services that were once free (delivery and setup, in-home consultations, repairs) are now add-on cost items, which is a real shame. Still, the quality of the tech services are excellent for the price. Hopefully that continues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always nice to know best buy can take vare of products if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO IT!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO IT! DO IT!! Best thing you could ever purchase for your electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ❤️ itworks well kids love it as well.. happy with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan. I have it for the last 4 years. It is a must, and definitely a reason Best Buy gets ALL my electronics business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investments it’s a small price to pay for peace of mind in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind to have the protection on this item..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides reliable and quick help. Would recommend to everybody!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wonderful to have protection when you need it, but make sure and look at the timeframe where it does not lapse or you will be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around Coverage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy 24 Month Extended Warranty is a comprehensive protection plan that offers peace of mind for your appliances. The plan covers accidental damage, defects, and malfunctions for up to 24 months after the original manufacturer's warranty expires. Here are some of the benefits of the Best Buy 24 Month Extended Warranty: * **Comprehensive coverage:** The plan covers accidental damage, defects, and malfunctions. This means that you're protected even if your appliance is damaged by a spill, a drop, or a power surge. * **Easy to purchase:** The plan can be purchased at the time of purchase or within 60 days of purchase. You can purchase the plan online, in-store, or over the phone. * **Convenient claims process:** If you need to file a claim, you can do so online, by phone, or in-store. The claims process is easy and straightforward. * **Reliable customer service:** Best Buy has a reputation for providing excellent customer service. If you have any questions or concerns about your plan, you can reach out to customer service for assistance. The Best Buy 24 Month Extended Warranty is a valuable protection plan for your appliances. The plan offers comprehensive coverage, easy purchasing, and a convenient claims process. If you're looking for peace of mind for your appliances, the Best Buy 24 Month Extended Warranty is a great option. **Pros:** * Comprehensive coverage * Easy to purchase * Convenient claims process * Reliable customer service **Cons:** * The cost of the plan may be prohibitive for some people. * The plan does not cover all appliances. **Overall:** The Best Buy 24 Month Extended Warranty is a valuable protection plan for your appliances. The plan offers comprehensive coverage, easy purchasing, and a convenient claims process. If you're looking for peace of mind for your appliances, the Best Buy 24 Month Extended Warranty is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy Protection Plan, its well worth the money !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product, very efficient. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying product protection has helped us in the past so we opted to get it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR PURCHASES

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't already have this definitely looking to this protection program period It'll save you a lot of money in hassle In the future period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers a great protection program and I would highly recommend the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to get the warranty . It’s always nice to know that you’re covered without having to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a proud owner of a collection of gadgets and gizmos that rivals even the most dazzling of superhero arsenals, I knew I needed a protection plan that could rival the might of Thor's hammer. That's when I stumbled upon the hidden gem of the tech world: Best Buy's Total Tech Membership. Not only did it grant me access to an exclusive club of fellow tech aficionados, but it also bestowed upon me the glorious gift of 24-month protection – free of charge! Signing up for the Total Tech Membership felt like being handed the keys to the kingdom. As I reveled in my newfound status as a VIP in the realm of electronics, I couldn't help but marvel at the sheer magnificence of the 24-month protection plan. It was as if a legion of tech-savvy guardian angels had swooped down from the heavens to shield my precious devices from harm. The protection plan, like a mighty superhero, guarded my gadgets against all manner of foes – from accidental spills and drops to mischievous gremlins bent on sabotaging my tech. It was as if my devices had been swaddled in a cloak of invincibility, expertly woven by the skilled hands of Best Buy's finest artisans. But the real pièce de résistance of this wondrous plan was the customer service. The Best Buy support team, akin to an elite squadron of tech-sorcerers, were always on hand to dispel my doubts, vanquish my vexations, and guide me through the labyrinth of electronics with the ease of a seasoned wizard. With the power of the Total Tech Membership and its complimentary 24-month protection, my collection of gadgets stands tall and unscathed – a testament to the prowess and valor of Best Buy's digital defenders. Fellow tech enthusiasts, I implore you to join the ranks of the Total Tech Membership, and bask in the warm embrace of gadget protection that is truly worthy of the gods!

    I would recommend this to a friend
Sponsored