Customer Ratings & Reviews

I’m impressed with this service. Sometimes we cannot control all of the factors when we order an appliance. Best Buy‘s Customer Care did an excellent job in correcting a poor experience.

One of the best protection plans I have ever seen, so really recommend…

While the member is a little expensive ... its worth it. We luve in an age where mass production produces inferior products. Nice to be able to return things when they break and get them swapped out.

I am very happy with my protection plan. The install for free and take old appliances away at no charge. They are always in their time frame for arrival and call when on their way. They are servicing an appliance I bought that is out of warranty next week. I would never consider buying an appliance or electronics from anyone else. The also will help with electronic issues at the geek squad.

Monthly Best Buy Protection (up to 24 mo.) is a game-changer for peace of mind! With a simple monthly plan, my purchases are safeguarded against unexpected issues. The flexibility of up to 24 months provides extended security, making it a smart and worry-free investment. Highly recommended for added protection without breaking the bank!

Great warranty... if i ever need it.. im covered completely

I would never buy a product without Best Buy’s protection. I’ve had to use it twice, and both times it worked out perfectly. They’ve replaced items without hesitation, even two years after the purchase.

I replaced all appliances in my kitchen from the BUILDERS GRADE in my new home. ABSOLUTELY love them all. QUIET dishwasher. Love the glass on my Frig!

I’m sure this will come a handy eventually. Nice to know we have this coverage in case something goes wrong.

I always put protection on all my purchases. Never know when you might need it.

My only complaint is you cannot speak to local store. You have to go through foreign speaking out of USA agents who are difficult understanding me and me them. I was lucky a couple of times I was happy to reach someone who spoke and understood English. Best Buy needs to put in store phone service.

What a great machine! We are so pleased with our purchase and the 60 day satisfaction guarantee. We ordered the Bosch with a handle but when it came we discovered the handle stuck out too far and we couldn’t open a drawer. Best Buy ordered us the one without the handle-no questions asked and no begging was necessary-in this day and age that is novel.

Love having this in case something goes wrong, haven't had a chance to use it.

It's rare I buy monthly services, but this one is definitely worth it for the price

Really great service once you subscribe it’s automatic great perks you get all the extra warranty on All products that you buy

Great value, it takes the worry out of any purchase.

This program is a great value for the annual membership fee. On the one occasion I had an issue with a purchase, it was repaired the same day at no charge.

I use the 'My Best Buy Total' or previously Total Tech Protection. Use for appliances, entertainment system and Apple devices including Mac, MacBook, iPads, Apple TV and iPhones. In past twelve months, used for appointments to analyze entertainment system and to evaluate dishwasher.

I feel comfortable having the extended warranty and all the other benefits that it provides.

Great service am happy with tbis extra protection and people who work there explained very well to me