Customer Ratings & Reviews

The geek squad is always on time and very experienced

It’s always good to have that extra protection just in case something bad happens, because we know what Murphy’s law says…

The service was great again. This is for my kids that are going to college. It is very helpful.

GEEK SQUAD IS THE ABSOLUTE BEST! HAVE BEEN APLUS MEMBER FOR YEARS. WITH NO COMPLAINTS

Had an issue with the Keurig and was very pleased that the store helped with a solution

Every time I have had to use them, they have been more than helpful!

We receive this "Monthly Best Buy Protection that is up to 24 months, as I have maintained membership in the Geek Squad Protection Plan, on the annual membership plan. This protection of 24 months is provided with every purchase and allows me up to 60 days to make returns.

It is sleek and Apple still gets kudos for still making their technology easy to use just like it always has been to “plug (it in) and play”. It is a VERY powerful computer. Glad to have it to travel with. I appreciate the continued software upgrades which offers enhancements and new ways to complete tasks with ease.

The Geek Squad always comes through for us when we need something a little extra.

Protection plan has worked out well. I have been able to get 2 year old devices replaced with no hassel along with access to some really good deals on items.

The Monthly Best Buy Protection plan, offering coverage for up to 24 months, I appreciate its value, quality, and ease of use, all of which are rated 5 stars. The plan is a "valuable investment for added peace of mind," citing its extended coverage beyond the manufacturer's warranty and the convenience of monthly payments for easier budgeting. The customer service provided under the plan is also responsive and helpful​​. "My monthly protection takes care of everything and all the time"​​. Overall, the Monthly Best Buy Protection plan is well-regarded for offering additional coverage and reliable support.

They honor what they say, get you things up & running in a timely manor.

This TV was so amazing, I was on the fence for aedile but am so glad I took the leap.

Best Buy Gerk Squad has no better. The problem this time is they had to use a third party to install

Like that it covers multiple things under one price and includes some discounts for Geek Squad repairs. Going on year 4 and haven't really utilized its value for money.

These guys are great!! So knowledgeable and up to date on technology.

The Best Buy product protection plan is a total peace-of-mind package! It's like having a safety net for your purchases. This plan goes beyond just covering malfunctions, extending its shield to accidental damages and wear-and-tear, ensuring your investment stays protected. The ease of filing claims coupled with their responsive and helpful customer service makes dealing with unexpected mishaps a breeze. It's an invaluable add-on that elevates the overall buying experience, offering reassurance and value that truly goes above and beyond!

Love the member prices items I get! Love the peace of mind I get for having this membership!

This is a great program. User friendly. Great value.

The plan is great we have had it for 2 years use it for everything